Naturescapes LLC
About us
Naturescapes LLC is a design build company that caters to Commercial & Residential customers.
Business highlights
Services we offer
Residential & commercial sod, irrigation systems, outdoor lighting, patios, plant installation, stair cases & fire pits., water features
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 7% | ||
| 5% | ||
| 0% | ||
| 2% |
"Thank you Kindly!"
"It's always a pleasure serving you!"
Mike and his crew again were very flexible with our schedule and the changes we would dump on them when they would show up to work. We had several additional items we wanted to add to the work and all were completed on time as promised. We would daily ?here is what we are going to accomplish today? and ?here is where we are? as we left to and returned from work, never was left in the dark about what was going on. Mike was also able to save us money by finding a different type of paver that still met our wants and needs, he always had our best interest at heart. The small patio was a last minute addition to the project and turned out great. This is our last large project with Mike and his crew since that have taken good care of us over the last three years completing all our landscaping needs, they will be missed since they have become a part of our family. If you?re looking for a landscaping to be done, Naturescapes is the one to get it done for you!
two dogs - so during demo and rebuild of the outdoor space - there always seemed to be lot going on. Not once, did it impact our work from home, as a matter of fact, the team was not only professional and courteous to us, but incredibly conscientious of our dogs and their need to be outside periodically throughout the day. Couldn't have asked for more in this regard, they seemed to be part of our family for their weeks here and the dogs loved the extra attention.
As for the work itself - spectacular! The whole of the project was completed during the winter, as weather would permit and the result is exactly what we wanted! The team was honest, upfront and very open to design discussions along the way. They kept us in the loop regarding the work, different phases and what would happen next. We were very impressed when they uncovered some potential issues outside their scope of work and brought them to our attention immediately. Helping us assess the best way to move forward, so that we were able to address the issue quickly. We also found their attention to clean-up in the evening and before weekends exceptional. We never worried about the dogs being in the work space after hours, as
they took great care to make sure the space was safe.
Overall, they were professional, hardworking, and honest; detail oriented and dedicated team giving us a very successful outdoor living space renovation. We would hire them again and are already planning future expanded projects from the work they've completed.
concerned with our satisfaction. A number of our
neighbors now rely on Naturescapes for their landscape
needs as a result of our experience. Fundamentally - we
trust Mike to do the right thing or to make it rig
The owner (Mike) will draw up a landscaping design of your choice and is very knowledgeable. I insisted my design would have no funny angles that would be a pain to run the mower and edge around when I cut the grass. Mike delivered a 'mow-able' design but also had interesting design elements, making my landscape plan one of a kind and it was affordable. They even installed a beautiful dry stone waterfall element in the backyard next to the tumbled cobblestone patio that is the envy of the neighborhood.
I have had them come back after my initial large landscaping job was done and add more stone hardscaping to my home. They make sure the job is done to your satisfaction and if there are any problems that pop up after they have left, they will come back and troubleshoot it until it is fixed.
Bill is a master with all things relating to stone, custom cutting if needed and he takes his time to make sure every cut and placement is perfect. No wasted materials when Bill is on the job.
Four of my neighbors have also contracted with Naturescapes to do their landscaping as well. Each neighbor's finished yard is unique and beautiful, reflecting the vision of the owner. It's a real testament of how good these guys are when your neighbors love what they see in your yard, have seen the team in action and want Naturescapes as their landscaper of choice as well.
I contacted Naturescapes in early April 2013 for an estimate. Actually, I told them that I wanted a backyard and have an amount of $26000 for the entire job. What can they do for me for that amount? Both Mike and Jeremy submitted two separate plans to me that were amazing. We sat down and finalized the plans, and work was supposed to begin in mid May. Work actually began around the end of June. Soon I noticed that things were being changed and omitted from the actual plan that we settled on. Mike was finding that this project was costing more than he thought, and he just told me that it didn't fit into my budget. I even paid other people to remove some trees and demo my old deck and fence, which were supposed to be part of the $26000. I had to engage in intense negotiations to keep the paver patio and water feature. I gave up a pergola over the patio and walls with built in seats on the patio, and a storage area for my lawnmower, as well as about 50% of the plantings. I also gave up a side fence. I was disappointed, but I understand that there obviously wasn't a lot of experience in estimating. And I certainly don't begrudge a person making a profit. We all have to eat and cover our expenses, after all. Then in September, after all the rain we got, the lower patio sank significantly in the center under the fire pit. The upper part of the patio was moving too, but not badly at that point. By this spring, the upper part of the patio was no where near to being level anymore! There are dips and hills all over it. Mike said he would repair the upper patio and he considered it under warranty, however the lower patio he wouldn't cover, because he considered it to be an and quot;act of godand quot;. He quoted me $1200 to repair the lower patio. And said he could repair the upper patio in July. I called the other day to firm up a date, and Mike said they couldn't get around to it until September or so. Now I'm really unhappy because the tied up my back yard all summer last year trying to get this job done with only 2 or 3 employees working at a time on it, and now the patio is a mess for this summer, (at least). It seems that they have no intention of repairing their faulty work in any kind of a timely manner.
I've got to say that Mikes response is complete trash. My yard was never flooded, and had my brother not gotten involved, I would have gotten far less done than I did! I have given Mike an opportunity to correct his mistakes, however, so far, he has chosen not to do so. He has also chosen to not refund the amount he charged me for the patio. I will be pursuing this through the legal system. I have had the paver company, and a certified inspector verify that this was a really incompetent job of installation. Next time I will be sure that the installer is ICPI certified. Wish I knew about that before! I would NEVER use this company or recommend them to anyone for anything, however minor!
Mike and his crew worked hard for several weeks on this project. The wall was built with an angled slope for increased stability. It should be noted that our native rock isn't exactly uniform, which I'm sure made stacking it especially challenging. Our new lawn slopes gently away from the house. The crew took extra time to compact, screen, rake, and level each layer of soil and compost well before the sprinkler system went in and the sod went on. The sod looks virtually seamless, and is nicely cut around our shrubs and paver stones. It took awhile for a timer to come in, and Mike made sure the sod was properly watered in the meantime. Mike and his crew are hardworking, cheerful, professional, and take a lot of pride in doing their work carefully and well. Mike was flexible with our changes, and I appreciated his willingness to incorporate what we had on hand to make the project more cost effective. He adjusted the bill downward, as less soil than anticipated had to be purchased. We appreciated his diligence and integrity.
I wish I had good pictures of our lawn before, but we only have snow covered ones, so only afterward ones are attached.
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