City Electric

We were told an electrician could almost certainly come out the afternoon we called. Great, we thought. No one showed up, and no one called to say they'd be coming later or the next day. Our calls, that day and the next, to try to nail down a time weren't returned. We moved on to Ben Jamin' electrical. Funky name, but he showed up and did the job right. I'm sure City Electric does fine work. But failing to answer the phone or return several messages -- not good business.

I was referred to City Electric by Solar World after I contacted that company regarding installing US-made PV panels on my garage roof. I heard from a PV installer at City Electric promptly via Email but I also needed someone to evaluate the location of two mast supports first so that I could have a new roof installed. I called the City Electric office twice, and the second time (a Friday late afternoon) I was told that they would call me back. They never did, so I moved on and hired other contractors. I gave them an overall "D" because I think it's inexcusable for any company to fail to keep a commitment, even if that commitment is a phone call. I was disappointed but only because Solar World is one of the only large PV companies that uses US-made panels.

Some damage was caused to some electrical items in our house so the tree trimming company sent City Electric out. I have no idea how much that cost because the tree company paid for it. We were very happy with City Electric's attention to detail. They were very friendly and explained things very clearly. We didn't pay for it.