Steve's Plumbing Inc

Good work, good price, good schedule. He couldn't install a bathroom faucet due to a materials issue, but the toilet and kitchen faucet went smoothly. No runs, drips, or errors, as they say in baseball.

.

He was called to fix a leak in outside faucet and did that job adequately. 
I also asked about a leaking kitchen faucet; he said it couldn't be fixed and I needed to get a new one. My renter was able to take apart the old one one and fix the leak himself well under the time it would have taken plumber to do the job for the one hour I paid for.
He also stated it would be about $200 to fix a problem with a 1" pipe that needs to be reduced to probably a 1/2" pipe in the basement bathtub; I opted not to do that.
He complained several times that he has tried to have the "special" I paid for through Angie's list removed; all he got was $35 for the call to my house. I felt sorry for him, and gave him a $10 tip for coming out. I gave him a D rating for professionalism because of discussing his problem with Angies List with a customer.
I paid for an hour's work (plus $10 tip!) and he spent a half hour at the most at my place.

This is the second time we have used him and have been extremely satisfied. The first time he came he replaced our basement sewer septic ejection pump and it has been working great since. This last time our toilet was not bolted down nor did it have contact with the rubber seal. Again, he fixed this and it has been working ever since. Both times his son and him sat and visited with us a bit before they left. Again, we are very satisfied customers.

I called Steve on a Friday saying that our 11-yr-old hot water heater had died, and he immediately called me back.  In fact, he called around to his suppliers and found a hot water tank and came up that afternoon planning to install it for me that very day!  Unfortunately, our old hot water was a more complicated, less-commonly used model so the one he brought didn't work.  This was totally my fault - not knowing that the way it was plumbed was anything unusual (it was a direct-vent model), but he was very professional and kind about making the unnecessary trip in the cold and snow.  He just called his supplier again from my house and had him find a model that would work.  They were finally able to get one on Monday afternoon, and Steve and his son were back at our house to install that first thing Tuesday morning.  The install went smoothly and quickly, and the price was very reasonable given the extra material and shipping costs that he had incurred to get this new water heater by Monday afternoon. 
We have had a lot of trouble getting folks to respond to our calls for service over the 10+ years we have lived here, so I REALLY appreciated the eagerness and professionalism that Steve's Plumbing showed.  My husband and I both called Steve a time or two over the weekend to check on the status and discuss water heater models, and even then - he called back right away and never acted like we were bothering him.  I will most certainly be calling them again for any plumbing problems that we have.

I purchased an Angie's List Big Deal for this service. He was on time and it worked out fine.

Steve responded to my call in a timely manor and suggested that the faucet I had purchased was inferior but if I wanted, he would install it. After returning the faucet and purchasing the one that Steve recommended he scheduled a return appointment. Once again he arrived as scheduled and completed the project.
The only area that I would rate less than excellent is clean up. In that I would rate "good".
I will definitely call him for future plumbing needs.

This is an older apartment building and he may be great on new construction, but not for older builds. He reseated 2 toilets that were leaking, they continued to leak. I didn't call him back to fix it because this should be easy and I figured if he couldn't do it right the first time there was no point in calling him back. The next plumber pulled the toilets to find Steve had just put on 2 wax rings instead of one. What really needed done was to build up the sub floor and put in special bolts, or a whole new toilet flange.
The transition from the old metal pipes to the new PVC leaked and would not hold up to water pressure.
Although they were nice and professional I found it unnecessary for his son to flirt with the woman that was there painting.

I purchased the reduced price deal from Steve's plumbing that covered a service call and one hour of labor. Steve, and his son Steve, arrived on time. I had purchased my own faucet, following Steve's recommendation to get Delta brand. Steve brought top-quality braided stainless steel supply lines. The installation was done quickly (definitely within the hour), and they cleaned up everything as they worked and afterward. They answered all my questions directly. The only additional charge was $10 each for the two supply lines.

Steve questioned the inspection report and even called the buyer stating one item could not be found, therefore, could not be fixed.  He showed up early, did the work quickly and professionally, and wrote up a detailed statement for closing, certifying no gas leak could be found.  He went the extra length to strap the area in question to assure buyer there is no possibility of risk in the future.

it had it finished in record time

Well

Steve came on time to give an estimate and then on the day of service was punctual.  Work was completed by an associate quickly with no mess.

Steve and his son were great to work with- both very friendly and knowledgable. They were able to route a gas line from the finished basement up to the kitchen and only had to make one extra hole that they easily patched up. They worked for hours on the job and still only charged what they originally quoted me.

Steve was kind and helpful.He did a fine job. The first time he came out, he did not have the parts with him, which was disappointing. Next time he came out he had what was needed. He was upfront about the cost, but it seemed steep to me.
I showed Steve a leak I have in the bathroom, and the need to find a replacement faucet that would fit the sink. He didn't help with this. He said he'd see what he could find, but didn't hear back from him.

He didn't charge anything when he last came out. He found that it was a problem could be fixed without any major thing so he didn't charge me anything. He has put in a hot water heater for us and a sump pump. He put in a gas fireplace for us over the years. He has just done an awful lot of different stuff for us. He does a good job. He does what he says and charges a reasonable price.

Steve does great and timely work. Work is always very good. Steve has been my plumber for 35 years. I highly recommend him.

Great experience and I will definitely call him again.

It turns out that my location is outside of their service area.  This is fine, but instead of being polite and courteous about it, he was just very short and rude with me.  He basically acted like he just did not want to mess with it and felt it was not worth it.

I asked Steve approximately how much the job would cost and he told me it should be under $200.  He came that afternoon along with his son who is also a plumber.  They installed the new sink and faucet in a little over an hour.  
The workmanship was excellent and he charged me only $175.  I was very pleased.
They were pleasant, polite and cleaned up after finishing the work.  I can not say enough nice thigs about these guys and I would definitely hire them again.

They were great. They were awesome. They answer the phone when I call. They come when they say they are going to come. They did the job and they are really nice. I was absolutely thrilled. They were knowledgeable and did the job they said they would.

They were fast, efficient, and professional.  They make an excellent team.  I would use them again.

First phone call, spoke directly with Steve. Two days later, he and his son did the work. Fast, professional, friendly.

Steve and his crew were punctual and friendly. Fix was quick and professional.