California Closets of Denver

It went extremely well! Everyone was responsive and provided really top-notch service!

Very smoothly, They provided 3-D models for review and approval. Because of the backlog, they offered to provide temporary units, but we did not need them. Job was professionally performed in less than a day.

Great - looked better in real life than the pictures - install was fast and the workmen  gave a call when they were on their way, they were on time,  were neat, and left not a speck of a mess!

The bookcase turned out beautifully, and I admire the fit and finish. Installation was as scheduled and reasonably fast. The designer, Cressa Gamache, did careful measurements, explained the options to me, sent several drawing of the proposed bookcase, and even did some experiments on lighting (the bookcase has a row of little LED lights at the top to illuminate the book spines so I can tell what the titles are even at night). There were a couple of small flaws in the initial installation, which they came back and fixed in a few days with no prodding from me. Overall I am very satisfied with this job.

The company representative was wonderful to work with.  She had many good suggestions.  The planning took just a couple of hours and within a few days the installation was completed.  It only took the installers half a day.
Very professional.

They were really good and I would highly recommend them. Their price was very reasonable.

They did a very good job. They were professional and they gave us a lot of options for designing the closets especially for our master bedroom. The closets are very user friendly and we like them a lot. I would definitely recommend them. They are not the cheapest but the quality is excellent.

I provided paint, but evidently, and unbeknownst to me, it was not the correct paint. The installer called and I asked him to contact the building manager to find out what he correct paint was. I never heard back from the installer. When I arrived at the condo, I was shocked to see that the closet was installed over the damaged walls which were, of course not painted. Since the closet is installed, it is difficult and expensive to correct the flawed walls. I do understand that the correct paint  should have been available and that California Closets indeed did provide instructions in this regard…. but I simply was not aware that the paint I provided was not the correct one. I would have expected the installed to get back in touch with me and advise me of the paint problem. I could then have sent a care-taker to obtain the correct paint, or simply rescheduled the installation, whichever the installer preferred. Now I have a mess of a closet, that I need to empty again one of these days and then find a painter to come and painstakingly correct the wall damage and the paint. While California Closet did forewarn about the paint, a customer centric company would have provided the customer the opportunity to either correct the problem in short order or allow the customer to reschedule. Evidently, California Closet does not care about its customers.

They did a very good job. They were professional and I was happy with the service. I like their product and we already had California closets in the house when we moved in. I would highly recommend them.

unknown

They did an amazing job. They were great to work with. We got to see everything before it was installed. They were very accomodating and showed up on time. They were professional, polite and kind. I would highly recommend them to.

It worked out okay. But, there were definitely some problems and things that they didn't know how to fix. My husband had to call the manufacturer of some equipments to solve the problems that they were not able to handle the motorized part of the installation. It was fine, but they didn't know how to repair the mechanized part of the closet where the racks dropped down and they could have done a better job helping me plan what would be useful for me (I use a wheelchair so the heights are really critical). But overall it was fine. My communications with the sales representatives were very good, but now that I'm using it, I feel like there should have been more discussions on the planning. They are the experts and I feel like it would have been helpful if they'd given me more details on the advantages of doing it several ways. So I feel like it was kind of rushed through.

The first thing we did was to meet with the designer. She did a very nice design. The cost was high - $13000- but it was custom work and we liked the design and quality, and they have an excellent reputation. The installers came two weeks later and took two days for the two closets. We had to call them back because they hadn't left room for the electrical outlets. They came back after a week to do that. We were very happy with the results. We would use them again.

They were wonderful. They were efficient, on time and very kind.

I remember it was pretty pricey and since we've found other more affordable options, we probably wouldn't use them again. It's just for the price but we did like the quality.

It went fine. They were prompt, they did the job very well and I have no complaints. I would use them again.

The bid was too high and we did not end up using them.

I like California Closets of Denver very much. The person who came out was very nice. Every little thing they did is good. The price was fair.

It went fine. They did a really good job and we were really happy with it. The design was really good.

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The original job was not up to standard and then they came back and they took care of things. They've been right and apologized of what has occurred. The quality of the workmanship the first time around was very inferior. Someone came back and made it right. I asked them to have us not pay the full price because it was not what we have originally planned but they didn’t do that which they should have. They did what they thought was right in taking care of it.

I think they have the reputation from what I have gathered in my research of being higher priced but better quality. We didn't compare a lot. Some of the things we could have done like in the container store or some other stores. I think those have been a lot cheaper but I don't think they could have the quality of what we were looking for. Price-wise, we're going to cost more but there's some more things in there. The installation was a very quality installation. The shelves and everything is very strong so that I could put heavy items on the shelves. The shelves are all adjustable. Their service has a good follow-up. I would always rather have it in a lower price.

It went fine. They were good.

I have hired them twice and I had a excellent experience in dealing with them. The designing services were good and the prices were good. The actual installation was very efficient.

They were okay. They were efficient, imaginative and courteous.