King Awnings, LLC

I had to hound these guys to fix their mistakes and messy install. Took several trips and I eventually got so sick of asking that I let them win. I should not have. They do not know what flashing is...so if you have them do a metal awning of any kind make sure you give them lots of photos of how you want it to be waterproofed. They just jammed as much caulk as they could up into the massive void between the awning and my house and it looks awful. What I received on install day was not the right color and they left off an entire section of the job claiming I never asked for it. It is right on the work order in writing. The owner made it right by giving me a credit but I had to push them to do so. Be careful!

Responsive, showed up when they said they would.

After a few setbacks, King Awnings came through and set up exactly what I had envisioned for my yard. The installers were polite, clean and courteous. Due to circumstances out of their control, the project was finally finished and I couldn't be more satisfied.

Even years after install Ron still gets back to me for questions or concerns. He cares about customer satisfaction and stands by his awesome products. We hot 3 steel patio covers and they provide wonderful shaded, protected areas for us to enjoy. We still are very happy even years later.

The gentleman that came out was friendly and knowledgeable. I actually didn't have a problem. It worked and he didn't even charge me for coming out to my home

Terrible experience. Try a couple of company providers before Ron came over to our house. I understood the difficulty of the installation since it was on a curved backyard solar room, but he took the project and assured to be finished in two weeks. Then the excuses started. If you take a project and a down payment, you should be honest enough to provide a refund to the customer if not able to deliver what was promised in the contract. The project was scheduled on April 20, 2022, and today March 2023, I have not had my awnings installed. It was a rip off. After all my calls he did not return my calls. Only Anna from the office tried to keep me updated until October 2022. They even took my old awnings from my property to get the proper measurements for the seamstress to get them done. Totally suspicious. Then the next excuse is that they did not have the hinges available for the installation. Now I don't have any awnings on my solarium. No refund and highly frustrated and disappointed.

6 x 10 awning needed. They started 6 weeks ago and still are not finished. From bad measurements, to incorrect parts being delivered this has not been a pleasant experience. They had to reschedule 3 times just to begin the work, and we are now on the third reschedule to finish the work. They have been out to my house 5 times already and it still is not complete. Perhaps they are good for commercial properties, but I have been made to feel that the Red Robin job was far more important than my front porch. I honestly will not recommend this company to others.

Get everything in detailed writing.

The awning did not work properly after the crew left our house. The service before and after has been poor one week after installation the structure was coming apart and we found nuts and washers all over our deck. The repair has. been rescheduled twice so far.

Got 3 bids to replace awning material. Ron came to do measuring and provided the bid. He was knowledgeable and helpful. When I informed them we chose them for the job they scheduled replacement in two weeks and did a quality replacement in a sort time. Good value, good quality install.

Very honest and friendly.

Extremely knowledgeable about product, great customer service and overall professionalism. Highly recommend this compay,

It was a terrible experience. Call others and do not hire them.

looks gat, just as expected

They are undependable, unreliable and unprofessional company.

I called them 1st for water running onto railing .overhand mismeasured, then main supporting beams was not straight (leaning) and attached incorrectly....he fixed those but now...after 5 months...PAINT IS PEELING AND RUSTING ON HORIZONTAL SUPPORT BEAMS AND HE WONT RETURN MY CALLS. A 13k job, rusting and peeling.

The owner (Ron) was excellent when he came to give us the estimate. We paid deposit and never had it confirmed. I called to confirm a few weeks later. For installation, I called repeatedly but never received a call back until I emailed Ron. Ron response was very nasty. On installation, there were multiple problems. 1. Loud sound on opening; installer said it was normal; I asked about it a few times and he then sprayed the mechanism with silicone, which completely eliminated the sound. 2. It was very windy but wind sensor was not working; installer said he did not know why, then spent 45 additional minutes trying to repair it; told us it was fixed; Ron told us that if his installer says the wind sensor was working, it is working. The following day the winds were 35 MPH with gusts to 50; the wind sensor DID NOT and still does not work. 3. Ron told us the awning would be hard-wired; it was not; it was plugged in. We were told that he never promised hard-wiring. 4. The coloring of the fabric is brighter on one side than the other; the brighter should be on the outside; we were told the fabric color was the same on both sides. 5. No written warranty was provided. We tried to call Ron but could not reach him so we told the installer that we would withhold payment until we spoke with him. Installer was able to contact Ron who then called us and yelled and threatened us, insisting immediate payment. Ron followed up with several threatening texts and another threatening email the following morning, at which point he did send the written warranty. We paid the balance in full just to end this terrible experience.

I would give than All 5 stars but communication was lacking

Installation is still not complete. Be sure that EVERYTHING agreed to is put in writing.

Very pleased with the product and service they provided

As of now, the issue is canceled delivery and install 3X now - the inconvenience of waiting and installer not showing and getting call in evening after delivery time passed - disappointed with continued cancels and no call this week to reschedule again

NO comments

Very happy with our finished product. Great quality work and materials. They put up a privacy screen and gutters, we were extremely happy with the results. Was a bit of issue with delayed parts coming in but that’s an issue with most companies right now so we remained patient and are now thrilled with the patio cover.

Vender was 2 weeks late, the awning is 6-8 too narrow,the motor function was not set up and now none working. I canceled payment on the check for the balance of the payment and that got their attention! Now they still haven?t fixed problems. I am going to file a small claims suit against the for my initial payment and get a competent vender to do the work