Colorado Hardwood Floors

I had a great initial meeting with Chad, one of the owners, and he convinced us to stick with keeping our original red oak floors and adding to them, rather than pulling up all of our hardwood and carpet and replacing with laminate. I signed on with them at the beginning of June, and was told I would receive our requested stain samples the first week of July, our project start date is 8/1. I didn't get my first stain sample until 7/10, after reaching out and requesting it again. Chad brought the samples to my house, told me what I was looking at was exactly what our floors would look like because the stain was on red oak. He also apologized for not getting me the stains sooner and said he could have additional stains to me that Friday if needed. Fantastic! However, when I reached out to him and Kelsey that night for additional colors and I was told I wouldn't have them until next week. At this point, we're already three weeks out from our start date. Chad brought out additional stains on Friday - one of which was the same stain he brought out earlier in the week, and they're completely different colors. I called him today to ask why they were different colors and he said because the first stain he brought out was done a while back and had faded. When I asked him about the comment he made that these stains would look the same as the sample, he began interrupting me and making excuses. I called Kelsey the receptionist to cancel our project and she said she would be more than happy to send me educational materials on the difference in wood types and how that affects stains. I have never dealt with such disrespect and unprofessionalism from a company I almost gave $17,000 to. I HIGHLY recommend you go elsewhere.