A SAFE HOME Gas Fireplace Service, Inc.
About us
Welcome to 23-year, award-winning, family-owned & operated, second-generation, A Safe Home Gas Fireplace Service, Inc., serving Denver’s Front Range, from Broomfield to Castle Rock, with thousands of satisfied customers since 1998. As a full-service gas fireplace service and repair company, we specialize in top-quality inspections, cleaning and service, replacement parts and repairs, plus certifications for homeowners, property managers and realtors for gas fireplaces, gas log sets and gas log inserts...including multi-point inspections, repairs, service, cleaning, certification. All parts are carried on our trucks to ensure ONE SERVICE CALL, one budget-friendly FLAT-RATE FEE (Why pay sticker-shock hourly rates? Yeesh.) Replacement glass and replacement parts, ONLY IF NEEDED (Why pay for parts you don't need? That's just wrong!), are additional. We service all makes and models. Before being told you need a NEW fireplace, TRY US FIRST. Our service technicians are prompt, courteous, professional. If you're looking for THE BEST WORK, done at THE RIGHT PRICE, we're here for you! We take great pride in over two decades of quality service and exceptional customer relationships. Call us today to schedule a service call at 303-973-5848.
Business highlights
27 years of experience
Services we offer
Flat-rate fee! Inspection, but not all, but not all, cleaning, commercial property managers, gas inserts. Parts replacement and installation with warranty on parts and labor. Glass replacements in some, gas log sets, instances. Annual maintenance service available. We service all makes/models for residential homeowners, instances. Remote-control and blower installation in many, realtors. Ask about our military and senior discounts., repair and certification of EXISTING gas fireplaces, service
Reviews
4.9180 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 180 reviews
Bruce L.
Jan 2021
Colt performed routine maintenance....thoroughly cleaned the gas fireplace and pilot light and checked for leaks. He answered our questions and provided some tips. I asked about installing a blower. After assessing our use of the fireplace, he said we would not get much benefit for the expense - even though it would have been more business for him. You don't find honesty and ethics like that every day. We'll call them next time we need maintenance or repair.
ANTOINETTE R.
Dec 2019
Wonderful. They clean and you would know they were here
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Thank you so much! We appreciate your trust in our business!"
PETE G.
Nov 2019
The service was great from the start. He tested all the wiring around the fireplace. Cleaned and removed the dust and debris around the unit. I was very pleased with the service provided.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Thank you kindly, Mr. G! Much appreciated! Stay warm!"
J W.
Aug 2019
Very professional. Was able to diagnose problem and get everything working properly in a timely fashion.
Nancy A.
Jan 2019
This is a father and son company. Very trustworthy, professional and responsive. I would hire them again in a heart beat. Thank you so much!
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Thank you so much for your trust, business and kind words about our company and our service! a SAFE HOME Gas Fireplace Service, Inc. customers are truly so awesome! Much appreciated!"
Robert M.
May 2018
Great work. Did not try to up sell on unneeded parts
Carter B.
Feb 2018
It was great to deal with this company! They came within a few days of my call, fixed the gas leak in my fireplace and only replaced the parts that were necessary.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Positive feedback appreciated, Mr. [Member Name Removed]! Letting our Service Tech know soonest! Call again if ever needed and thank you so much! Best, a Safe Home Gas Fireplace Service, Inc., 303-973-5848"
Richard W.
Jan 2018
See the above comments. Dylan also left the area clean. I am completely satisfied!
Response from A SAFE HOME Gas Fireplace Service, Inc.
"That is great news, Mr. W! Message passed along to D pronto! We appreciate your business and hope you'll spread the good word! Very much appreciated! Our best, a Safe Home Gas Fireplace Service, Inc., 303-973-5848"
Amy M.
Jan 2018
See above - wonderful wished all companies were this easy to work with.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"'Twas our pleasure, Miss M! Thank you kindly and enjoy warmth and health in the new year! Our best, a SAFE HOME Gas Fireplace Service, Inc. 303-973-5848"
Dianne K.
Dec 2017
It went well. He was prompt and was able to complete in half hour. He analyzed the problem before deciding what I thought the problem was. Appreciated that.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Most excellent news, Ms. K! Thank you for your trust in our expertise; we're passing it along to the service tech pronto. We appreciate your business and hope you and yours enjoy a warm Christmas! Our best, a Safe Home Gas Fireplace Service, Inc., 303-973-5848"
Marina A.
Dec 2017
Reliable....polite...clean....they took care of business. He even discovered we had a faulty wall switch to turn the fireplace off/on, so he took care of that also. ** Only complaint: they do not take credit cards, you must pay cash. We knew from the first time we used them. So, keep cash on hand. It is inconvenient to pay this way.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Thank you for the kind words, Miss! We appreciate your business, too! We actually take check or cash. We just fix fireplaces; it's our specialty. Dealing with CC rates, identity-theft recovery issues and whatnot...CCs are just extra work for us at this time. Kind of "old school" like that, but perhaps in the future; we shall see. We regret any inconvenience to you, however!"
Shawn H.
Nov 2017
Great! Very good at servicing my fireplace. It works again!!
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Superior! That is great news! Thank you for your feedback and your business; enjoy in the months ahead! Our best, a Safe Home Gas Fireplace Service, Inc. 303-973-5848"
Marie B.
Nov 2017
He was a little early in arrival, put a tarp on my carpet and took the screen off my fireplace, and continued to clean and check. He replaced the starter that was not working great. Great job.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Fantastic, Miss and glad to hear! Thank you kindly and enjoy the weekend and the season! Our best, aSHGFS, 303-973-5848, agasfireplacerepair.com"
Greg C.
Nov 2017
excellent customer service, excellent communication from technician, will absolutely not hesitate to use again when our fireplace is due for its next service.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Thank you very much, Mr. C! We appreciate your positive feedback and your business, any time! Enjoy! - a Safe Home Gas Fireplace Service, Inc., 303-973-5848"
Jules P.
Oct 2017
It went well. They were prompt. The technician was a good communicator. He cleaned up well. I would use them again and recommend their service.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Fantastic, J! Passing along to your service tech; so lovely to know he got you taken care of in a professional manner! Your feedback and business is much appreciated. Enjoy! - a Safe Home Gas Fireplace Service, Inc., 303-973-5848 agasfireplacerepair.com"
Eddie H.
Oct 2017
They fixed the issue which was a switch and gave it a full cleaning which made it look at work like new. Highly recommend!
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Superb! Appreciate the feedback and your business, Sir. Glad we could get it going good and proper for you! Thanks much! -aSHGFS"
Jim H.
Oct 2017
Dylan was on time for the appointment and very professional. He checked the entire fireplace, cleaned the glass and readjusted the gas logs. In order to certify the fireplace he had to replace the seals between the fire box and glass as they had deteriorated over time. All in all we were very pleased with the service.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Fantastic, [Member Name Removed] Thank you kindly and we'll get it to D pronto! Happy Autumn and enjoy! All at aSHGFS"
Lyssa N.
Sep 2017
I had a very good experience with them. I was very happy with the work they did. The guy explained everything to me that he was doing. Everything was fine but there were some things that were pretty dirty and needed attention and he did took care of that. So I was just really pleased with what he did and how he explained things to me and so forth.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Much appreciated, Ms. N! Here for you! Thank you! Our seasonal best, aSHGFS"
Keith E.
Sep 2017
Work was performed
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Sa-weet! Thank you, Sir! Much appreciated! Best, aSHGFS"
CHRISTIAN C.
Sep 2017
Our technician Jacob communicated that he was running a bit late due to another appointment going over time. He showed up right at his updated ETA and got to work. He was very courteous and explained what he observed with our fireplace. He then provided honest, solid recommendations and we made the decision to replace the control valve. He got done quickly and did a great job cleaning up afterwards. Price was reasonable. This is our 2nd time using a Safe Home and we will continue to use them in the future. Thanks again guys!
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Well, what great news this Monday! Thanks kindly and we appreciate your business and feedback sincerely! Passing it along to our Super Tech right now!"
Debbie P.
Jun 2017
Fantastic - I will definitely use this company again.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Thank you so much, kind customer! Our pleasure! - aSHGFS"
Patricia S.
Jun 2017
Really glad we finally found a qualified service company. Gas fireplaces are not mean to be altered, log changes, etc. So if someone offers to start changing everything, stop and call A Safe Home.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Awww, thank you kindly! You'd be surprised the DIY conditions we find some units in. Yikes! But so glad you called us and glad we could help!"
Sarah B.
Jun 2017
Excellent job.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Thank you for the kudos; will pass along to our tech! Yay!"
Anna G.
Jun 2017
Quick and easy. They replaced a part and cleaned everything.
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Fantastic news. Thank you!"
Meghan H.
Jun 2017
Jacob was awesome, professional, punctual, and explained exactly what the process entailed!! Awesome company, love that it's family owned! Would totally recommend and have them back in the future!
Response from A SAFE HOME Gas Fireplace Service, Inc.
"Sa-weet! Thank you for letting us know...and for your business! Best, a SHGFS"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
A SAFE HOME Gas Fireplace Service, Inc. is currently rated 4.9 overall out of 5.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer free project estimates.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer eco-friendly accreditations.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer a senior discount.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer emergency services.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer warranties.