Aspen Roofing & Exteriors

DESCRIPTION OF WORK
Replacing a wind and hail damaged roof

DESCRIPTION OF WORK
I needed my roof replaced due to a hail storm that hit our area.

DESCRIPTION OF WORK
Replaced roof in 2009 hail storm.

DESCRIPTION OF WORK
Sales person said they would fix any areas that were soft(roof decking wood)...actually in the contract that is prohibited without a separate work order. Only metal sheeting was used to fortify "soft" areas. Check with your insurance company to help you pick the exact type of new roof shingles rather than just relying on the roofer's recommendation. Shingle performance and descriptions are very specific. New roof looks great. They did a good job around the sun-tunnels, and installing the new ridge vents to eliminate the turtle vents, worth the extra 250.00 or so. All new drip edge into gutters, is another well done improvement. They did a great job of protecting our ground vegetation and final clean up.

DESCRIPTION OF WORK
I engaged this company during the first week of August to complete a roof replacement and gutter replacement.  They were great up front to get me to sign the deal and it went downhill from there.  First the PM scheduled the work and then told me midday the day the work was supposed to start he messed up the permits.  Then, the next day, without warning, the supply delivery showed up at 6 a.m.  I had to run in the street in my robe to ask them to wait while I got my car out of the garage.  Then, it took a week to start the job.  That was the roof part.  The gutter part of the job is still incomplete.  You name it, it has been poorly handled.  Over and over and over they say they will be out to do the job and they are a no show.  I have emails dating back to mid-August.  Then, this past Friday, a guy showed up wearing a miner's lantern (at 7 pm on a Friday - at sunset) to work on the gutters.  He worked until 830 pm when I asked him to leave since the whole house was being disrupted.  He asked if he could come back Saturday - I said, sure, as long as you are done by noon.  Well, of course, no show.  Now, Monday, he shows up again at 6 pm.  I said, sorry, you need to leave.   On top of all this, my neighbors are commenting on crooked flashing - and flashing that literally flashes because it is only partially pushed in and it is bright and shiny, gutters that are lower on internal corners than their destination, and no downspouts.  And I must mention that I sustained the worst rainstorm of the summer with no gutters at all - even though I had been warning them for weeks that my house was flood-prone and I was worried about flooding.  Not responsive, not reliable, not honest.  Would not use them...ever.