Ascent Stairlifts was established in 2008, after many years of experience in the accessibility industry. In the beginning, Ascent had the simple yet ambitious idea of providing the best mobility products and services at affordable prices. The goal of Ascent has always been to help our customers feel safe in their homes and regain the confidence and independence that is so deserved by all. Ascent Stairlifts is staffed by individuals who have the same goal: To help our customers gain freedom through an unwavering commitment to customer service. We strive to make every customer happy and satisfied with their decision to choose Ascent Stairlifts for their accessibility needs.
Description of Work: Install a stair lift for my use.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
BRENDA A.
06/2015
5.0
home improvement stores
 + -1 more
This company was great to work with. Jeff and Greg are the two that assisted me the most. They are very knowledgeable and were able to answer all my questions, of which there were a lot, and help me find the stair lift that is best for me. They have a variety of lifts that also come with a variety of prices, of course, and they did not try to sell me the most expensive lift as some companies might. They hooked me up with a local person, whom they said was one of their best, to install the lift. The lift comes with installation instructions but I wasn't willing to go that route..leave it up to a professional, I say. This person does the lifts aside from his day job, usually on weekends. He charged an additional $400 for the installation. The installation only took a couple hours. Don't be afraid that this company is based in Colorado. If you are in the Columbus area it will work out great. I can't say anything about other areas, of course. Also, they have an Angie's List discount.
Description of Work: Installed a straight stair lift to the 2nd floor of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,280
Jan W.
04/2015
5.0
home improvement stores
 + -1 more
unknown
Description of Work: They sold my dad (in Nebraska) an Acorn stairlift and provided an installer (separate cost but included in the price above) from nearer his home. Both the salesman and the installer were polite and helpful, willingly answered any question, and responded quickly to emails and phone calls. |Dad received a 5% discount because I mentioned Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
James H.
01/2015
5.0
home improvement stores
 + -1 more
unknown
Description of Work: Everything OK
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Krista V.
12/2014
5.0
home improvement stores
 + -1 more
They were outrageously expensive, so we didn't use them. It was a free quote. They were very kind and they were probably comparable to most of the businesses that do this, but we found someone locally that could do it at a lower price. They were very good, they were just way overpriced.
Description of Work: We contacted Ascent Stairlifts for an estimate. We have a stairlift in our condominium, and it needed repair, so we were trying to have it repaired, or replaced with a new one or a refurbished one.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ascent Stairlifts
Thank you for the review. We work very hard to provide excellent customer service at the right price. It is surprising to hear that we are so expensive as we usually are capable of meeting or beating any stairlift price across the country. Our used stairlift inventory does vary over time with pricing dependent on the type, age, and condition of the unit.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores
FAQ
Ascent Stairlifts is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Ascent Stairlifts accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa