R V AMERICA

The issue is integrity.  When we purchased the coach last December, the sales rep informed us that the coach came with a free winterization.  I stated that the coach was already winterized on the lot.  His response was well de-winterization then.  We brought the coach back in May for the "free de-winterization" and was told by the service department that the "free" only applies to winterization.  The winterization would be free.  We brought it back in October for our "free" winterization and was charged $255.81.  We argured the fact.  The original sales manager was called in to speak with my husband and gave him the "run around".  My husband called the maintenance department today to argue the fact and was again given excuses and more "run around". We would have brought the coach to a less expensive place if we had know that RV America does not honor their verbal agreements. 
We purchased a used Motor home from them last December.  We discovered issues with the coach shortly after our purchase.  Becasue Colorado does not have a "lemon law", it is truly "let the buyer beware".  We took the coach back to RV America to have the repairs made(we paid for them).  We give up.  The requested repairs were either poorly repaired - did not last, or apparently not done at all.  Yes, we were charged. No, we did not keep brining the coach until they got it right.  We live approximately 100 miles from RV America, there fore it costs a great deal of our time and gas to keep goining back there.  My recommendation is just don't go there.