Founded 2014 • With Angi since December 2017
Service Provider Response
Hello [Member Name Removed], We are sorry that you feel this way. We do not have a screening call so we are sorry you felt that way, it is an information call that we use to learn about our customers and their projects and their timeline. We also provide ballpark pricing over the phone to help people who don’t want a full sales presentation before they even know what something costs. We do this for a couple reasons. 1) We are in a health pandemic and there is no need to go to see every persons job right away. Especially before we even know if we offer the product they want, can fit in the timeline they want, and can fit within their budget. 2) We are in the busy season and we are not a contractor who gets too busy where they don’t call their customers back. We make sure we have time for our customers by doing business this way. If you would have liked what we talked about over the phone the next step would have been an in person meeting. When you signed up using a link that said “30 minute call”, you were very upset that I called you at the time you signed up for. You did not yell but we could tell we made you very upset. Although we apologized multiple times for the confusion, you did not like our sales process and repeatedly stated that. At that point we knew we would not be a good fit, and did not want to waste more of your time so we decided to cancel your in person estimate. We hope that you realize that this is a process that we designed to try and help people. Not make them upset. There are 50+ contractors in our area and we recognize that Cesar’s Concrete will not be the best for everyone, and the best we can do is communicate that if we can sense that someone doesn’t like our process. Especially before we pour concrete because there is no turning back at that time. We try and help people the best that we can, sorry we couldn’t help you.We have the experience and dedication to get the job done right! Specializing in Concrete and Landscaping services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
Angi Certified
JP Concrete Construction. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!
Angi Certified
We do not offer concrete resurfacing.