Founded 2014 • With Angi since December 2017
Cesar's Concrete is a local, family owned concrete company that does concrete the right way. We prefer to keep our company small to maximize quality control in all of our projects. We service home owners who are looking for a concrete company who can do great work for a fair price. Cesar's Concrete can do anything from concrete floors, driveways, patios, sidewalks, steps, and more! Whether you want a basic concrete slab or something more decorative we can help you! Give us a call today to discuss your project details with our estimator, Tyler. He will be able to do a free estimate and set your project up on our schedule if you choose to accept the estimate. (970)420-9040 Ext 1
Verified Reviews
Showing 1-6 of 6 reviews
Roch O.
04/16/2021
I called Cesars concrete to provide a quote for replacing my patio. They had a design that I was interested in. I scheduled an appointment with their estimator. I thought he would come to my house, look over my project, talk about different designs and give me a quote. This is what happened with all other contractors. Not so with Cesars. They have a two step process where they screen you first. This was a waste of my time. All I wanted was a quote. They scheduled a follow visit for the next day. Before the end of the day, their estimator sent me an email cancelling our appointment and withdrawing a bid citing differences in communication styles. Again all I wanted as a quote for a product that I wanted. I do not yell, use bad language, or derogatory. Their response was shocking. My assumption is they are difficult to work with based on a difficult sales process. I quoted 4 concrete contractors. Cesars gave me a quote of $12,000 for replacing my patio. Three other concrete contractors gave me a quote of $7,500 to $8,350 for the replacement of the patio and grill area. I did not choose Cesars. The
Description of Work
Replace my patio
Category
stamped concrete
Service Provider Response
Hello [Member Name Removed], We are sorry that you feel this way. We do not have a screening call so we are sorry you felt that way, it is an information call that we use to learn about our customers and their projects and their timeline. We also provide ballpark pricing over the phone to help people who don’t want a full sales presentation before they even know what something costs. We do this for a couple reasons. 1) We are in a health pandemic and there is no need to go to see every persons job right away. Especially before we even know if we offer the product they want, can fit in the timeline they want, and can fit within their budget. 2) We are in the busy season and we are not a contractor who gets too busy where they don’t call their customers back. We make sure we have time for our customers by doing business this way. If you would have liked what we talked about over the phone the next step would have been an in person meeting. When you signed up using a link that said “30 minute call”, you were very upset that I called you at the time you signed up for. You did not yell but we could tell we made you very upset. Although we apologized multiple times for the confusion, you did not like our sales process and repeatedly stated that. At that point we knew we would not be a good fit, and did not want to waste more of your time so we decided to cancel your in person estimate. We hope that you realize that this is a process that we designed to try and help people. Not make them upset. There are 50+ contractors in our area and we recognize that Cesar’s Concrete will not be the best for everyone, and the best we can do is communicate that if we can sense that someone doesn’t like our process. Especially before we pour concrete because there is no turning back at that time. We try and help people the best that we can, sorry we couldn’t help you.Michelle D.
10/18/2019
The Cesar's concrete team was very professional, they showed up on time, communicated through out the process and had great ideas. It was refreshing to work with a company that called back right away, showed up on time, and did amazing work.
Description of Work
Large Patio
Category
concrete repair, stamped concrete
William C.
10/15/2019
Ron W.
10/14/2019
Dennis S.
10/14/2019
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Other Information
Services Offered
Services Not Offered
We do not offer concrete resurfacing.
Licensing
No License Required for Trade
Bonded
Insured
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