Bill Sigler's Lawn Service

most awful customer experience. Owner lady dropped a F-bomb at me. Can't prove the work was actually done, which I do not think the work was done. Very unreasonable company, no interest in making things right. I was a customer for 8 years and will tell you as a potential customer reading this review, it is better to go with another company.

Scheduled two weeks in advance so I took the day off from work. Didn't show until 5pm, and when I called three times the lady answering the phone could not give me a time when he could arrive. She really wasn't that concerned and kept using the excuse, they are busy. Then, they should make less appointments.
Unbelievable in today's area of cell phones she couldn't give me a better time of arrival.
When he did arrive was professional and got work done.

Outstanding work, reasonable price. The service was provided as scheduled and the technician quickly made the repair

Went good.  They showed up on time and did a good job.

unknown

unknown

We hired them to do a sprinkler blow-out, earlier that spring, they turned on our system and a leak was discovered shortly thereafter.  They came here on a Sunday and fixed the leak without any further issues.  We have been happy with their service and have hired them on multiple occasions for sprinkler maintenance along with the installation of a sensor that will turn off the sprinkler if the ground is too wet.  

They don't give you any window of time when they'll be there.  Jody, who seems to be the only operator they have, is terse and just plain unfriendly.  Other companies can give you a window when they'll be there, why can't Siglers? 
This work was done in May and know I'm hearing a terrible noise when that valve goes on.  I called them and told them about it.  Jody said they'd come by and I didn't need to be there.  That was yesteday.  No note on what happened, if it's fixed, if they did anything.  No call on the off chance they didn't even show up.  I ended up calling them to find out what happened!  I'm still waiting to hear since they didn't have the job report from yesterday.  I wonder if I'll ever hear back.

All in all, these folks don't care about your problems and if you talk to Jody you'll immediately see her lack of customer care or any initiative to ensure your satisfaction.

I had specifically requested that no one come to my house without me being there. This required an advance notice of time of arrival (and I was willing to accept a window fo time). I spoke with (I believe it was) Jody and explained that I wanted to be informed of the time of arrival because I have two dogs at home. She first attempted to set a time on Thursday for Friday that I could not meet due to my business. She told me that they would have to come over the weekend. I said that I still needed the advance notice to make certain that I would be at home. On Sunday afternoon when I came home from work, I found that Sigler's crew had been at my home. I did not have the sprinkler system completely ready for them as I did not get any advanced warning of their arrival. Further, the left the gates unlocked!!! My dogs could have escaped. I called Sigler's number as soon as I arrived home to find that my wishes had been ignored. I specifically requested that I get a call back as soon as possible but no later than Monday morning. As I write this, it is Monday night and have heard nothing from this company. If you are looking for a company that has no interest in listening to your wishes and just wants your money - this is the place for you. My hope is that no worker ends up getting hurt because management does not pass on such simple instructions that are designed for safety as well as privacy!

The initial service last fall was fine when the owner, Bill Sigler, came out to blow out the sprinklers. However, when I turned on the system this spring following the directions they left there was a major leak. I called immediately and asked for them to come evaluate. From the beginning the owner tried to tell me it was my fault but would come out in a week. They would not give me a time and after numerous calls by me the day of the appointment, they failed to show at all and never called to explain. They did not apologize or promise to come out the next day. Incredibly poor manners and followup on the work they performed in the fall.