Vertical Restoration

This company operates with a lack of transparency and communication. Hidden charges, broken promises, and dismissive treatment left us frustrated and disappointed. The billing practices were inconsistent and misleading. Charges changed from one invoice to the next I strongly warn others to scrutinize their estimates and think twice before hiring them.

I WILL NEVER USE NOR RECOMMEND VERTICAL RESTORATION FOR ANY PROJECT. In June 2025, I hired Vertical Restoration to mitigate water damage at my home based on what I thought were good reviews. My experience was the exact opposite ? an absolute nightmare. Working with Kenny and Nate from Vertical Restoration was not just disappointing, it was an absolute disaster. They CLAIMED to be insurance-savvy, but Nate and Kenny repeatedly sent incomplete, and inaccurate quotes to insurance that lacked basic required details (such as humidity levels, physical measurements) and kept recycling the same price even when the scope was clearly changing. Vertical Restoration left my kitchen looking like a war zone ? staples and splintered wood everywhere (photo attached). It was a complete safety hazard, especially with a toddler in the house. AND VERTICAL RESTORATION DID NOT PAY THEIR SUBCONTRACTOR for cabinet removal work that was clearly included in the quote and approved by insurance. It took THREE

I recently had Tanner from Vertical Restoration come to my shop for a mold inspection, and I couldnâ t be more impressed. Tanner was thorough, professional, and incredibly knowledgeable. He explained everything clearly and answered all my questions. If youâ re looking for a trustworthy and efficient service, I highly recommend Tanner and Vertical Restoration!

I am very satisfied with this company. The helped me so much