Bob Behrends Roofing & Gutters LLC

They great they came to inspect the roof when my adjuster was here and did a great job getting it done

unknown

unknown

It was alright and they did a good job.  They were punctual, they said when they will be here and they were here.  All was good.

Of the three companies I had come and do an inspection and bid, They were the only ones who said I should wait to install a new roof, Bob was the only one that said I could hold off on replacing my roof. They saved me a lot of money. They did a great job, I really appreciated Bobs opinion and respect for my needs for my rental property.

WENT GREAT/LOOKS NICE

The whole process could not have been done more professionally at all levels. Every roof in our neighborhood needed to be replaced and several different companies came through our area soliciting business. Ours was one of the first ones that was actually finished (on time / for what was estimated) before winter came.
Bob Behrends came recommended to us from friends who were also very satisfied with the results. We will definitely be calling them again when we need another roof. Hopefully that will be another 18 years, but you never know with Colorado weather.

I am not sure how it could have gone any better. They did a professional job on the day we requested. Price was fair. Folks were very nice. We would highly recommend.

I was extremely happy with their quality of work. They were prompt and worked very hard to get it all finiished.

All went well.

From estimate, to scheduling, all the way through completion, bob behrends roofing were punctual, and did everything they bid, without going over estimate. On the day of the job, a large crew showed up, and were tireless in their roles. I was impressed, personally. The foreman was right there as well to answer questions, as well as get elbow deep into the work as well.

I believe if I had not been there the two guys would have climbed up and looked anyway. I work from home and this would have been very intrusive if I had been working when this happened.

Great

See above.

The service they provided me was excellent. I give them A's for everything. I will be using their services again in the future.

They were very responsive. I've had really good communication with the company. We had some issues though and the owner came out himself to correct them.

They worked with the insurance company and did the work for what the insurance company paid, they were even able to put an upgraded shingle on for what the insurance company paid. They communicated with me well as to the repair date and got it done all in one day from sunrise to sunset. They used a non english speaking crew from Wyoming, but BOY did they work hard and do a good job. We have had a lot of wind this winter and the roof has held perfectly. Stacy at Behrends was always available to answer my questions and answered all my emails and phone calls. Only issue is that they came out and inspected initially without calling us after my wife had had surgery and was resting, so I never did get to talk to their estimator face to face. The job passed city inspection. Would recommend and would use again.

The work at the time was excellent. They came when they said they would. They finished by the time they said they would. I did have to call to have a better clean-up but they came right away and cleaned it up. I was fine with the job they did until I went to paint my house a year and half later and found that the shingles on the north side of the house were soaking wet and in many cases ruined. The painter told me it was because a contact flashing was installed incorrectly and the rain water was running down on the inside of the shingles. The painter further told me that the contact flashing should have been put in correctly at the time of the roofing job. My painter had been a roofer for over twenty years. I called Bob Behrens and spoke to a very rude woman who told me she would send someone out to look at it but it couldn't be their fault. The guy who came out and looked at it agreed it was done wrong and replaced it. However, when I asked who to submit the bill (approx. $500 for parts and labor) for the ruined shingles the same rude woman (Mary) said they weren't at fault. I talked to two different people and got the same run around. I left a note for Bob Behrens on two different occasions but he never returned my phone call. I ended up paying for the work myself. In short I would say they do great work but do not stand behind it. In asking a numbe of people including the painter I was always told the only way the damage could have been caused was by roofers. Behrens people told me it had to have been caused by the previous roofers which would have been 30 years ago. Nobody but Behrens thought this was even remotely possible.

The job went OK. There was one surprise. There was a very old layer of asphalt shingles under the cedar shakes. This layer was missed by the person giving the estimate. The old shingles had to be removed and this added to the cost of the job. In the end the job was done well and it looks great.

He did some extra work for me that he didn't charge for since it was a mistake on the initial roof install, 9 or 10 years ago. He informed me that they didn't initally seal around the fireplace, he did this. When I re-opened my claim for our shelter insurance gentleman they met him out and showed him what was wrong with the roof. This impressed me. At first they had said their was no damage, but these guys were able to get me the money to get it fixed. He glued down all shingles our inspector marked as being lose. He did not charge for this.

There was snow on my roof; they got the snow off and did the job in one day. The main reason we chose them was that they had the Workers’ Compensation Insurance, and the others whom we contacted didn’t have that. We were not that interested in the price and we didn’t really pay any attention to it. The quality of work was good and they were really professional. We have had hailstorms here, and so we had to wait a couple of months to get the roof done. Getting a new roof is a terrible experience; regardless, we had a good experience. I would use them in the future, if necessary.

Their estimate was $500 below another, for the same thing. Their estimator, Fred, talked with our insurance adjuster and explained why the roof needed replacement rather than just a repair, and insurance company accepted the explanation and covered the job. Work was done 10 days earlier than originally thought! Total job from phone call for estimate to completion of job was less than a month, even with roofers around here being totally swamped from late spring tornado. I had waited 6 weeks for another company to do the job, with no results, should have called Bob Behrends first! They were great! And the roof looks wonderful.