Benitez Tree Service
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 31% | ||
| 0% | ||
| 0% | ||
| 0% |
Went well overall. I had asked for a quote for this same work to be done a year ago, and the price then was 1400. I wasn't happy that the price had now increased to 1700, but I understand there must be fluctuations in the market that he has to account for.
I apprecitated how determined they were to get the job done. Long story short, I've had at least 3 other companies show up at my house to do the job, only to run into a "little" problem and decide to come back later. And then either postpone or never come back. When Benitez showed up, they came prepared. They had plywood to lay down on the lawn behind my house to avoid damaging their grass (of course after asking my back neighbor permission). What was more impressive was the fact that their truck didn't fit in the fence to access that lawn, so they pulled out that neighbor's chainlink fence post to get in without questioning it. They of course put it back when they were done. From my perspective, it was a professional move to take care of their customer and deal with the repercussions later. My neighbor might view it a little differently... (haven't asked)
It was a tough tree to cut down, as you can imagine from the price. They did an excellent job with the work. Some really tricky cuts that I thought were going to take out my deck were handled really well. The only damage I had came at the very end when they started cutting down the stump. When a chunk hit the ground, it rolled unexpectedly into my picket fence post. The post was cracked straight through about halfway up. They didn't handle the damage very well -I had the impression they wanted me to overlook it since it was relatively minor damage. In my mind it didn't warrant pulling the whole post out, so I "fixed" it myself by hammering the top half back on to the bottom with some wood glue. It's still more loose because of the damage surely done at the base, but I'm pretty sure it'll hold. I was just a little disappointed at their attitude about it.
Would buy again. But thankfullly, I have no more trees that will need them for a very long time.
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