Simpson Brothers Garage
About us
Simpson Brothers Garage is a family owned & operated auto repair shop serving Grand Junction and surrounding towns since 1990. We service American and Asian cars including hybrids and diesels, small to medium trucks, trailers and fleet vehicles. You can be assured you're getting top quality repairs and service with our highly trained automotive technicians and service advisers. We will always get your approval before we perform any repairs on your vehicle. We are a Napa Auto Care Center and offer a 24 month/24,000 mile Napa Nationwide Limited Repair Warranty on most services. Some parts have a lifetime warranty. Additionally, we are a AAA approved repair facility. We are randomly visited by AAA Colorado to inspect our shop making sure we meet their high standards for their customers. They inspect our equipment, cleanliness of our facility, verify that our automotive technicians are up to date with their Automotive Service Excellence Certifications, and more. We also have a shuttle to take you back to work or home within a 10 mile radius of our shop, and pick you up when your vehicle is finished. You can be assured that you will receive excellent service with us. Common phone calls we get are people inquiring about the price to repair their vehicle. We wish it was that easy but unfortunately it isn’t. In order to estimate the price to repair your vehicle, we need to inspect your vehicle and gather all the pertinent information. Many different things could be causing the problem your vehicle is having. It would be a disservice to you for us to quote you a price without inspecting the vehicle first hand. After we inspect your vehicle we will give you an estimate you can count on. We look forward to helping you with your automotive repair needs and becoming your trusted repair shop.
Business highlights
Services we offer
**SUPER SERVICE AWARD WINNER 2016**Auto repair, air conditioning, air filter, belts, blowers, brake repair, clutch repair, compressors, condensers, diagnostics, electrical, engine replacement, heating, maintenance domestic and foreign makes, oil changes, radiators, steering, suspension & fleet vehicles., transmission, tune-ups
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 2% |
"Hi [Member Name Removed], Thank you so much for the review. I'm glad to here you were happy with our service. Getting feedback from our customers, good or bad, helps us. We appreciate you taking time out of your day to leave us a review. We look forward to helping you with your future vehicle repair and maintenance needs. Take care. LaDonna, Owner"
"Hi [Member Name Removed], It's so nice to know that you are happy with our service. We try very hard to provide top quality service. Thank you for the kind review. We appreciate you and hope to continue to meet your expectations. From all of us at Simpson Brothers Garage"
"[removed name], We have reviewed our records and we can not find your name in our system. We looked at the date you had your vehicle serviced and we are not open on Saturdays. Please give us a call at your convenience."
"Thank you so much for your review. We appreciate your business, and we look forward to serving you in the future. Hope you have a great winter and enjoy the Holidays...."
"[member name removed], we really appreciate your business. We are glad we were able to get you back up and running. I didn't see a record of us working on your tool box, but our technicians are always willing to go the extra mile to fix something extra, if they see, it when working on a vehicle. Thanks for your important feedback"
"[Member Name] we all have children ourselves. We want to treat yours just like we would want ours treated if they were living far away from us"
"Thanks [member name removed]. It's always a pleasure to serve you"
It went excellent. They are top notch and I know that they are highly rated in Angie's List as well. They are just professional. They explain what they are going to do. They explain what they have done in detail. They speak to both spouses when they are there so you can understand what it is that is going to happen and what has happened. They are just so different from typically what you expect at a garage place. I am glad to have found them. We just moved here a year ago and I was looking for a reliable, dependable auto service outlet and they certainly meet that bill fully. I feel comfortable that they are telling me the truth and the work that they do is completed satisfactorily. It's excellent.
"Thanks for your business [Member Name]. It is important to us that you understand what we are doing on your vehicle and why we are doing it. Your feedback lets us know we are on the right track"
One helpful suggestion, one of the mechanics talked very fast, and since I don't speak "car engine" I struggled to understand him. When I paid and got my car back, they went over everything which helped to clear up the confusion I had talking with the mechanic. It helps to talk slower and in lay terms.
"[member name removed], Thank you for the review. Your suggestions are of the utmost importance to us. We always want to make sure our customer understand the nature of the repairs we are making and the reason we are doing them. We do forget at times that everyone does not have the same knowledge that we do about automobiles. Our Technicians are trained to work on cars and are not normally involved with the customers up front. Please, don't ever hesitate to ask us questions if you do not understand what we are talking about, we are always glad to take a few extra minutes to clear things up if necessary. We value your business and look forward to serving you in the future if you have any issues with your Toyota"
"[member name removed] thanks for your review. We really appreciate it. We look forward to serving you in the suture. Please give us a call if we can help you with anything else.."
Licensing
State Contractor License Requirements
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