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Rapid Response of Western Colorado
Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Foundation Drainage - Install or Replace,
About us
At Rapid Response it is our mission to meet our customers needs in a timely manner using the best practices, techniques and equipment available along with considerate communication to minimize uncertainty and inconvenience.
Business highlights
Emergency services offered
27 years of experience
Services we offer
& Board Ups., & Upholstery Cleaning, Blind, Carpet, Crawlspace Restoration, Duct, Emergency Flood & Fire Response - Mold Remediation & Mitigation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.614 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 14% | ||
| 0% | ||
| 0% | ||
| 7% |
Showing 1-14 of 14 reviews
Donald L.
Dec 2020
went very well, guys were on time, noticed a big difference in air quality, the stuff that came out of the ducts were quite remarkable .this had never been done in 20 years, highly recommend to have this done in our home, great job guys.
Jennie N.
Aug 2019
Service technician was prompt and professional. He did a good job and was quick and efficient
Victoria G.
Sep 2017
Very well! Nice job! Picked up and delivered in a timely fashion. Highly recommend Rapid Response!
Felicia J.
Apr 2017
The damage itself came from poor work done by another vendor. Water started coming through the ceiling and our renter called us to let us know. We instantly contacted Rapid Response and they were at my property addressing the problem in less than 15 minutes. Between them and their sister company Paragon, that room now looks like nothing ever happened. I can't thank them or recommend them enough.
Jerry B.
Aug 2016
This is a "truck mounted steam cleaning" system which I think is the best. Arron Wolf is the tech now for Rapid Response and always does a GREAT job. We have used Arron several times to clean our carpets before he went to work for Rapid Response. If you want to get your carpets cleaned at a reasonable price, call Rapid Response and ask for Arron Wolf.
Carmen M.
Sep 2015
unknown
T. W.
Feb 2014
It took 3 months to get the work done. They billed me for something I think they shouldn't have. I went ahead and paid it but my realtor was supposed to reimburse me by about $300 for my electricity and still haven't paid me back. They wouldn't return my calls or emails. I'm really upset with them because I was never able to reach anyone.
Response from Rapid Response of Western Colorado
"I'm a little confused and believe that maybe you might be as well. Rapid Response responded to the flood clean up only and we were done in 3 days. In fact we have a completion form that you filled out that says that our service to you was "Superior". After doing a little research I found that the company that did the repairs recieved authorization to start from you on 2/13/13 and finished on 2/26/13 only 13 days and not the 3 months that you claim. In fact again the completion form that you signed for them reads "Excellant - Everything was immaculate when they left". I'm not sure why a year later you would post somethimg like this and request that you contact me to explain and possibly retract this unfavorable rating."
Anne S.
May 2013
These workers came to a very gross site and did a very good job of cleaning and removing anything that could not be saved. Because it was a category 3 flood, they handled it with amazing speed and professionalism.
Maureen M.
Mar 2013
The job went well. It was a good company to go with and they were very fast. They did a really nice job. The price was really good and they got some impossible stains out.
Ashley S.
Jun 2012
They did a great job. It was one guy and he had his truck and all his equipment. He did it really quickly. It was a little damp but it was not soaking so we could still walk on it.
T. W.
Jun 2012
Very well pleased and helpful.
John P.
Jun 2012
Rick came in and explained everything to me. He let me know what was going to have to happen and what they were going to have to do. He was very understanding that I was totally freaked out. He did really good.
Gina T.
Nov 2011
I got a couple of estimates. Rapid Response was the least expensive. They gave me two estimates: one to do just the mold clean-up, and one to do the mold clean-up followed by replacing the drywall, texturing, and painting the wall, and even included an idea for preventing future water from leaking in. I chose to just have them do the mold clean-up and have my guys finish the wall. When I told them I wanted to hire them, they contacted the tenant and went out there and did the work. As I recall, they had it done within a few days of when I hired them, and when they went, it took less than a day. I never met them in person, but when I talked to the guy on the phone he was helpful and professional. I would recommend them.
Kenneth S.
Oct 2009
They came on time, cleaned a carpet that was previously cleaned by a rug doctor for years and brought it back to its original color and luster
Licensing
State Contractor License Requirements
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FAQ
Rapid Response of Western Colorado is currently rated 4.6 overall out of 5.
Rapid Response of Western Colorado accepts the following forms of payment: CreditCard
No, Rapid Response of Western Colorado does not offer free project estimates.
No, Rapid Response of Western Colorado does not offer eco-friendly accreditations.
No, Rapid Response of Western Colorado does not offer a senior discount.
Yes, Rapid Response of Western Colorado offers emergency services.
No, Rapid Response of Western Colorado does not offer warranties.