Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.
Business highlights
31 years of experience
Services we offer
Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Amenities
Eco Friendly Accreditations
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Geek Squad - Best Buy
Reviews
3.45 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 40% | ||
| 20% | ||
| 0% | ||
| 20% | ||
| 20% |
Filter reviews by service
Showing 1-5 of 5 reviews
Kim F.
May 2015
Appliance Sale
unknown
Kim F.
Jul 2012
Appliance Sale
We needed a refrigerator no more than 68 1/4" tall. We found one exactly 68" tall, purchased it, arranged for delivery. The two men who brought it out were great. They took the fridge out of the truck and unpacked it, then we measured it before taking it inside. It was 1/2" taller than the one in the store, and therefore would not fit. They loaded it back on the truck and took it back to the store. VERY POLITELY. They didn't give me any trouble about it, and were professional and really nice about it.We went down to the store (45 miles away) and told them about the problem, and they offered to get us something else instead. We decided we really liked this one, and that we would hire a contractor to "fix" the area the fridge goes into so we could use this one. We did, called Best Buy for a second delivery, they brought it out, installed it, made sure everything was working properly, and did this at no additional charge for the second delivery. They stored the fridge at their facility for an additional week while we had the work done. Everyone we encountered was absolutely great about this.
David R.
Apr 2012
TV Repair
I have a T.V. that the bulb went out. Went on to Best Buy online and purchased the bulb online and saved myself $100. They saved me a lot of time and money.
Cherrita W.
Mar 2012
TV Sales
The shopping experience at Best Buy Solutions was easy. Their prices are competitive.
Micah R.
Sep 2011
Electronic Gadget Repair
They will tell you the black tie protection plan covers dropping the phone, but then when you try to get it replaced after your 20 month old son drops it, they will refuse. They did offer me a gift card for $80 on a $169.99 phone plus the $20 something I spent on the black tie protection plan. Not a good deal in anyone's eyes.
David W.
Oct 2010
Computer Repair
Horrible service as they partitioned the hard drive in such a way for the operation system that it could only hold the operating system. They mad it so small that not even updates could be utilzed as there was no room on this partition. They made the computer more non-functional then it ever had been then refused to correct what they had done unless they got another $300. Tech with another company repaired it in about an hour and it is working better then ever.
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Geek Squad - Best Buy is currently rated 3.4 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.