1st Choice Service Co.

I researched several possible available plumbers using  Angie's List,  the yellow pages,  and the internet.

First Choice seemed like a good first plumber to call.   They were responsive, and the price seemed quite fair.

They arrived the same day, and had the correct 52 gallon replacement water heater.

As mentioned above, the water heater was defective, in that the top thermostat had a strange failure mode that kept the water from getting to the correct temperature, after several hours had elapsed.  ( Initial indications were that the water was heating properly, and the plumbers left thinking everything was fine.)

When I called after a few hours, describing the problem of only warm water, they suggested adjusting the temperature setting, and asked that I call them in the morning, to let them know either way.  That night, I was able to determine that there was a problem with the upper thermostat.   When I called them about the problem, they were very responsive,  and came out promptly with a replacement thermostat that fixed the problem.  Everything has been fine since.   There was no extra charge for the second service call.

I was quite happy to have discovered a good and honest plumber using the services of Angie's list.

They give us an estimate of a flat rate for the job.  We found them to be professional, reliable, very courteous, friendly and helpful.  They showed up when they said they would, did the job when they said they would do it.  Sometimes when we get a quote people tag on added charges but with them there were no added charges.  They did the work for the quoted price.

He does wonderful quality of work.  We have a tile roof, and we had a windy day which blew some tiles off the roof and broke our window.  He actually paid for the window.  You also get to work with the owner.