MAC-VIK PLUMBING & HEATING CO

Dave did a great job helping us assess and fix the problem as it developed. We have an old house and non-standard fixtures so it was a bit of a puzzle and Dave solved it simply. Especially thankful for the timely responsiveness as it is the only shower in our house.

They were really good. They were consciousness and got the job done. They were pretty expensive. They were good, you get what you pay for. They were very punctual and professional.

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I use them almost exclusively, I've used them for forty years.

Back in December we had a water pipe break that flooded the basement. It was around 6pm and I called many plumbers and left urgent voice mails. Mac vik was the only one that called us back that evening. He spent a good amount of time on the phone with us helping us deal with the problem. We found the valve (behind drywall) so we waited until spring to repair it. We calle Mac vik since they had been so helpful earlier. They repaired this pipe with a solder joint. They also replaced 2 sinks that we provided. We used the old faucets, which we thought would be easier and cheaper, but getting them to seal was difficult, but they did. He also stopped the leak in the tub faucet. Everything was done well.

These guys are really good. We have used them alot the last 30 years. They are reasonable without cutting corners, and will not try to add on services you don't need or want.  After talking to a few of the larger companies, I'll stay with the smaller guys.

I was very pleased with their service. We use them every year.

Replacement went smoothly. Venting was challenging. We ended up with large pvc pipes through the basement.

Found Mac-Vik on Angie's List.  They were polite on the phone, sent someone out within two hours of the call, and even phoned in advance to say they were on the way.  The plumber spent a long time clearing the drain, then checked thoroughly upstairs and in the basement to be sure the job was done.  He was friendly and chatty.   Politely asked if we were eligible for the senior discount (which we were), rather than waiting for us to inquire about it.

Their service was timely, efficient, and cost effective.  We are very happy with their work, their professionalism and the results.

They have always done a great job. They are very prompt, always do what they say they are going to do. Their prices are fair.

Besides the work that I have already described, I have consulted with MacVik over the phone.  Both times, MacVik answered my questions at no charge, without requiring a service call.

I trust MacVik to be honest and professional, and their prices are competitive.

We had a few times where we needed somebody and they couldn?t come real quick. We needed a new furnace, and their bid was higher than the company that we went with. Not that we dislike Mac Vic, we just like the other company more.

The technician checked the outside A/C unit (condenser) to find out why the fuse kept blowing. He checked the current pulled by the unit and looked at the wiring and age of the unit (20 yrs) and determined that we needed a new outside unit, with a rough guess of $1,200. After calling the office later, I found that the new unit would be $3,500, due to new efficiency standards. The day after he was out, the unit made strange noises and didn't cool. He came back out, for free, and reattached a wire that had come loose. He still said we need the new outside unit. The unit has not blown a fuse since he reattached the wire. I would only hire again for a replacement unit after comparing bids.

They did an excellent job for me. They fixed the toilet quickly and efficiently. They were always on time and were very courteous and respectful. They actually don't have a very good rating on the website; but I still hired them and they proved the site's rating wrong. I'm very pleased and I highly recommend them.

He reported a leak in the upstairs bathroom faucet which was not there before he arrived. When he left, he'd turned off the hot spigot. When we turned it on again, it now had a new leak, so we turned it off again. Also, that faucet now has a cold drip. When we asked them to send someone to fix what he had broken, they refused. So we are out $250 with a bathroom faucet that only has cold water and a new drip.

We like everything about them. They're very well-priced, they're prompt, and they provide emergency service. They get to you right away.