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AAA Property Services, LLC
Carpentry Framing - Install, Carpentry Framing - Repair, Concrete Driveways & Floors Installation,
About us
AAA Property Services DBA Ortiz Brothers Construction is a well-rounded company that specializes in construction, and design, from small household repairs, to major commercial and residential repairs, we build houses, foundations, concrete/asphalt driveways, framing, and siding, and projects could be big and small we always take care of you. We pride ourselves on customer service and never leave the job until you say it is perfect. Remodeling your home can increase the value of your property while giving you a chance to customize your house. If you have an idea in mind for your home's layout, it's time to start planning your remodel. Turn to Ortiz Bros. Construction LLC for home remodeling services. With over 12 years of industry experience under our belts, we have the knowledge to take on the most complex remodeling projects. Call for a free estimate today! 24-hour emergency service offered!
Business highlights
Se habla espanol
12 years of experience
Services we offer
Concrete and Construction, Hot Tub Repair and Maintenance, Painting and Handyman Services, Snow Removal, Plow, Shoveling, Roof Services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.333 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 21% | ||
| 3% | ||
| 3% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 33 reviews
Charles G.
Nov 2023
Deck or Porch - Build or Replace
deck looks beautiful
Gary V.
Sep 2023
Concrete Patios, Walks & Steps- Install
Sam was great to work with. Crew showed up on time both days and did a great job
Emily R.
Jan 2021
We began using AAA's housekeeping service for our short term rental last week and they have completed 5 back-to-back cleans for us seamlessly so far. Their customer service is the best I have seen with cleaning companies in 10 yrs, and their work thus far has been impeccable. We look forward to using them for years to come!
Response from AAA Property Services, LLC
"Thank you so much! We're happy to serve and glad you're part of our AAA family. :) -Priscilla, Housekeeping Director"
Khoren H.
Jan 2021
All good !!
Response from AAA Property Services, LLC
"Thank you so much! I'm glad you had such a good experience and look forward to serving you in the future. -Priscilla, Housekeeping Director."
Tess B.
Feb 2020
Julue L.
Feb 2020
I called on a Tuesday around noon, someone immediately called me back and by late afternoon my driveway way plowed and job completed!
Response from AAA Property Services, LLC
"Thank you so much! I'm glad you had such a good experience and look forward to serving you in the future. Carlos, Maintenance Director."
Bud P.
Jun 2019
Very professional. Good work!
Response from AAA Property Services, LLC
"Thank you so much! I'm glad you had such a good experience and look forward to serving you in the future. Carlos, Maintenance Director."
Linda M.
Mar 2019
Matt K.
Feb 2019
great price
Keith B.
Oct 2018
The contractor hasnâÂÂt started the work yet.
John J.
Sep 2018
I hired AAA for painting, new flooring installation, and wall tile (bath enclosure and kitchen backsplash.) The quality of the work was good, although the painting job needed a lot of follow-up and correction. Their service was satisfactory, but often required too much communication and follow-up on my part. In the end, the project came out really good and they adequately addressed my concerns.
Walter P.
Jul 2018
Lack of advance notice when workers would be on site. Wish they did a better job cleaning up.
Brian S.
Jul 2018
There was a miscommunication between what I wanted to get done and what the company was offering; I wanted to get my home deep cleaned, and based on the size they said it would take 4 hours. After 4 hours they said they were done but did not clean the downstairs. The company, AAA Property Services said I would need to pay more and have them come back later to get the rest of the house done.
Response from AAA Property Services, LLC
"Hello Mr Brian, Thank you for your feedback, we always work hard to accomplish all expectations in every job we do. When we talk, we let you know that a full deep clean for your house (3x2.5) can't be done in 4 hours. You request to have us working only 4 hours because budget reason. We totally understand."
Leah B.
May 2018
Oscar had a quote for me within 24 hours of my homeadvisor search. They were able to start the project on my schedule. John, Stuart, and other workers that came to our house were respectful, clean, and polite. The project took a little longer than quoted, but I have never had a home remodel that didn't go a little over the timeline. They completely transformed our master bath into a beautiful walk-in shower, new wall and floor tile, new vanity top, and lighting. I showed them a picture of my vision, and the guys from AAA totally nailed it! I will use their services for future projects.
Response from AAA Property Services, LLC
"Thank you so much! I'm glad you had such a good experience and look forward to serving you in the future. Carlos, Maintenance Director."
Lily L.
Apr 2018
They were on time and did a very good job.
Amy M.
Mar 2018
The couple times they showed up, the house was cleaned to my satisfaction. The manager quit and I was never notified. Once I found out why they weren't responding , I was put in contact with the new manager. I scheduled several cleanings and no one ever showed up. The manager was apologetic and I kept giving them more chances to no avail. Finally found the time to find a new service. Hope they are good!
Response from AAA Property Services, LLC
"Hello Amy, our new system for scheduling was just installed recently. Somehow your cleaning was not in the new system. We apologize and would like to offer a couple free cleans for the trouble. We sincerely apologize for this oversight and system mistake."
Laen G.
Feb 2018
Good company.
Daniel P.
Jan 2018
Concrete Patios, Walks & Steps- Install
The concrete pad they poured was ok but they wouldn?t put the hot tub on to the pad as promised. I had to beg them to do it because we were replacing the deck and it was holding up our project. They kept telling me they would come out and do it but said they were busy and I?d have to ask again and again. Finally, when they did show up, I wasn?t there. When they put the hot tub on the new pad, they must have just shoved it onto the pad because there was damage to the exterior and it has leaked ever since. Leaks on the bottom of the hot tub are hard to find and detect. Now we have guests complaining and it has been a nightmare! It is almost criminal. I would never use them and what they did was malicious and vindictive. Not finishing a job after they have been paid saying they are too busy is lame. A job should be finished and not left hanging. Getting mad at a customer for bothering them when they are busy when they haven?t finished a job and have been paid is the reason so many contractors get a bad reputation. I am extremely unhappy with the service and the negligent manner in which they completed the job and caused extensive damage to my hot tub when they shoved it over the deck and slammed it onto the new pad. It is unconscionable to have to beg someone to do something they agreed to do and then have them retaliate like a child because they were bothered by my pleas to do what they said they were supposed to do. It has absolutely been a nightmare and I would never in a million years call them back to do anything and nor should you!
Response from AAA Property Services, LLC
"Hello Daniel! We regret your feelings about the service we provided to you. However, there are a few things that we need to clarify. This job was done several months ago, we never heard back about the service after we moved the hot tub. Of course we never express negative feelings during any calls and nobody in this company was upset because of that, we are here to provide a service to you, so we don't know who do you talked to that would have been angry. Second, before we start the job, your Hot tub was half empty and we told you that it could be leaking. We provided that knowledge to you so you would know of a leak. Third, we did this job on cold months so it takes up to 2 weeks to get completely dry (concrete needed to be set). Also the hot tub was off when we came to do the job, it could of froze at that time causing cracked pipes. We could not can't move the hot tub back until the concrete was ready. Lastly, the job was done several months ago and this is the first time we heard anything from you. We really appreciated your business and we would be appreciated to you if you really called before you put this review."
Kalli F.
Dec 2017
One of the representatives came to my home to provide an estimate, and we decided to hire them to clean for us. Communication with their team was difficult, and via email, they confirmed the day/date they would be cleaning our home. I followed up to confirm what time they would be there (we had guests checking in that day) and received no response. The day of the scheduled cleaning, no one showed up. I finally reached someone by phone, and she had no record of us being scheduled that day. The person that originally confirmed us for that day finally called me back two hours later, but by that point, we'd cleaned more than half the house ourselves. I'm glad we were there to take care of things, otherwise, our guests would've shown up to a dirty house. Poor communication, unreliable and a frustrating experience overall.
Response from AAA Property Services, LLC
"Hello, Thank you for your review and I?m really sorry to have a very bad experience, this is not us, and I would to compensate you at least to changed the first bad impression. Please give us a call and we are willing to do a free service for you. I?m sure you will change your opinion about us. The last two weeks, were the busiest weeks of the year. Along with traffic and holidays. Please give us a call. Thank you"
Cheryl T.
Nov 2017
The work was done well (as one would expect since the hourly rate was $70/hour with two girls cleaning). Communication was difficult but everyone was very nice and helpful and most of the work was completed.
Rachel F.
Nov 2017
The whole team was great. Very reasonably priced. Would highly recommend and would use their services again!
Susan V.
Sep 2017
Exterior Home or Structure - Paint or Stain
They showed up when they said, completed the work on time. They missed some areas so they need to come back out.
Linda Y.
Jul 2017
The girls that came to clean were very nice and started right away. We met them at our condo and then had to leave, so we didn't get to stay to see them cleaning (which I would normally like to do the first time). That is the only reason I didn't rate anything 5 stars. When we got back they had done everything we asked and our condo looked very nice.
Terry K.
Jun 2017
Exterior Home or Structure - Paint or Stain
Very fast, friendly and professional. Will use them again on other home projects.
Debbie F.
Apr 2017
I highly recommend Oscar and his company. We were dealing with a cleaning while we were out of town, and he gave us a fair price and also was willing to send us pictures when it was finished. Very professional, courteous, on time and helpful! Thanks Oscar and staff!
Licensing
State Contractor License Requirements
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FAQ
AAA Property Services, LLC is currently rated 4.3 overall out of 5.
AAA Property Services, LLC accepts the following forms of payment: CreditCard
Yes, AAA Property Services, LLC offers free project estimates.
No, AAA Property Services, LLC does not offer eco-friendly accreditations.
No, AAA Property Services, LLC does not offer a senior discount.
No, AAA Property Services, LLC does not offer emergency services.
No, AAA Property Services, LLC does not offer warranties.