Northern Lights Exteriors, LLC

I am not easy to please,and these guys did a fantastic job with our deck project.

It is not often that I write a review, but Northern Lights Exteriors was great at what they do.They prepared us for items that could come up. Were responsive to all of our questions. At the end of the day we knew we could trust them to complete our multi-trade project and we are glad we selected them.

House turned out great. Easy to work with after the hail storm. They worked with our insurance,got us more money than they were initial paying out.

We loved how many years they had been in business and the experience they clearly had over the competitor bids we received.

We were most impressed with the people we worked with on the staff at Northern Lights Exteriors. From the office staff, Kara to the scheduler,Anna - and of our course our Project Manager.Great company to do business with.

My house looks so great after the new siding and windows.  Everyone in the neighborhood loved how the James Hardie siding looks.

Loved how the new deck turned out. James did a great job explaining the process and the build went smooth.

Loved how the new deck turned out. James did a great job explaining the process and the build went smooth.

TLDR - do not give them your money (especially without a liquidated damages clause). It took them 2 years to finish our $200K deck and siding project, with unending issues along the way. At one point they left the job site for 6 months. This was our first major renovation and we were naive enough to sign a contract without a deadline or liquidated damages clause. They will absolutely take advantage of you without one. - Design phase: Asked for an optional pergola that would come off the roof and match the existing slope of the roof line. Design came back, no pergola. Asked where it was, radio silence for a while and then an update with a pergola just slapped in the middle of the deck and not at all what we discussed. Foundation: Missed in the plans that their proposed foundation was to sink a dozen or so 4ft metal poles for support. They go to drill them and are shocked when they hit rock. According to the PM this was completely unforeseeable and had only happened several times in the history of the company. We live on a rock ridge. There is literally exposed rock 20ft from the edge of the deck. You have to drive up and around it to access the property. I'm no engineering genius but I could have guessed that if I drilled next to a rock ridge, I would hit rocks. So we started with a several week delay while they scrambled to excavate and pour concrete foundations (which they subcontracted my elderly neighbor with a backhoe to do). Staircase 1: Not designed with enough head clearance for code. One month delay while they argue with the engineer over who should pay and then rebuild. Staircase 2: These stairs come under the eave of our roof and were also designed and built without enough head room. Their brilliant proposal? Cut off a foot of the roof to accommodate their error. I was assured by the PM they do this all the time. When asked to show examples, funnily they never materialized. When we insisted they redo the stairs properly, they left the job for 6 MONTHS while they 'figured out a plan'. Really they sent the deck subcontractor to another job. Staircase 3: The only staircase designed to code but when they framed it, we realized the old staircase it was replacing was narrower, and the new staircase would impinge on our house's main picture window. We decided to eliminate the updated staircase as we had other exits to the home. Contractor said sure thing and closed off the door that the staircase led to, never asking what was behind the door. At inspection, it was noted that the closed off door was to our bedroom and we had lost egress. This led to another 6-month delay while we figured out how to sensibly add in a window that would give us back egress and not look ad hoc. Meanwhile we were without egress in our master bedroom for well over a year (unknowingly) and had to shell out 1000s more dollars to fix the issue. Lights: Asked PM many times over 6 months for a quote for integrated lighting, never got one. Part of pattern of having to chase him down for any communication. PM tried to close out the contract without a change order for the staircase that was removed from the scope (despite multiple reminders) or without putting in all the features that were in the plans (which he explicitly had us sign off on). The PM was often super condescending in emails, particularly when my wife was replying to the thread. There's more but this is just what I have the email receipts for. Bonus: Every 6 months or so we would receive strange, misogynistic gifts in the mail from them, addressed only to my wife (with her name misspelled), who was not the primary point of contact for the project. Things like laundry detergent pods, kitchen utensils, and books on charcuterie arrangements. So surreal and just insulting. Of course my wife (who is the primary earner in the household) needs all this homemaker crap.

I did not have to wait long for products, there were no change orders. I had heard horror stories from other friends. The James Hardie siding we chose looks great the house looks brand new.

I knew we were talking to a great company from the first call with Kara. She was well informed on the products we were interested in having a project manager come out and discuss. You could just tell this company was very professional. Project turned out great. We had new siding, gutters, and windows installed.

We met with 5 different contractors for our siding project. Northern Lights Exteriors far exceeded all the other businessâ that came out to our home. So glad we chose them.

We worked with Jeff on a total exterior remodel. New siding, new stone work, new windows, new gutters. The communication was excellent, the crews each did a great job. I felt well informed during the installation. Great job.

Love our new James Hardie siding that Northern Lights installed.

We just had 22 windows installed at our home in Erie. The end result was worth the wait. Mack was awesome to work with.

Happy we picked Northern Lights Exteriors for our roofing project after a recent storm.They were able to negotiate with my insurance company and make sure we were given a fair price for the replacement of our roof.

The crews and the staff at Northern Lights Exteriors made our siding and window project run really smoothly. We could not believe how easy this remodel went.

Had a multi-story deck installed at my property in Berthoud. The project went really well with James. I liked this honest and up-front approach. My wife and I agree this was great money spent. We can not wait to drink coffee out on our new deck this fall.

Northern Lights Exteriors did an excellent job with my James Hardie siding remodel.House looks great. We really liked all the people we worked with at this company.Highly recommend.

Northern Lights Exteriors really listened when we met with them for our first appointment. That stuck out to me. It did not seem like they had an agend for what we were going to do, what products we were going to use. They made it easy for my husband and I both to know what was going on with scheduling and install. The process was simple and the house looks great. They really helped me make the vision I had come true. I want to recognize our Project Manager and the Install Crew they offered exceptional service and clean up.

It was obvious they were a well-respected siding installer in our area. We checked up on them with James Hardie directly. The finish on our home was top-notch.

We met with several other contractors for our siding project. We found them to be the most professional and they offered a fair price. Glad we decided to move forward with Northern Lights Exteriors. Loved their portal and they way they communicated throughout the project.

Great pricing, great people, suggested great products for our home based on our budget.Very pleased with their customer service.

Never felt sold to. These guys have been in the business a long time and it shows. Not pushy, no bait and switch on pricing. Already given there details out to several neighbors.

I hired Northern Lights Exteriors to help me with a full exterior remodel â windows, siding, stone work. Our house looks brand new. Not only was our project manager responsive and informative, all the staff we spoke to â Cara, Anna, and Kristen were always so pleasant when we called the office with any questions. We loved the way they kept us informed of all the main construction details. Highly recommend. Honest and Easy to work with.