Steven & Sons Heating and Cooling

My experience with Steven and Sons company was as positive as it gets. I had a faulty furnace in the middle of the winter with a newborn at home. Mariano was quick to respond and provided transparent and very competitive pricing. I would 100% recommend Steven&Sons.

I had Steven & Sons Change out my heating system before the winter 🥶 never been so warm and cozy in this house. Very respectful and responsive. Would definitely recommend!

They were quick and knowledgeable when I was having some problems with my heating system. Mariano got me back online after a run to the supply house. Fair price and would have no problem referring Steven & sons.

Very well prepared people awesome job they did at my house and great prices I will highly recommend them and use them again for future jobs

True professionals of their craft. Mario and Steven were great letting us know exactly what they were doing with our furnaces, and they didn't make me feel rushed to make a decision either. Their prices were very competitive and we I be using them again in the future!

Mario was great, highly recommended to everyone. Good family business.

Steven and Sons came promptly to my house and quickly got my furnace replaced and running. However, in shutting off my furnace, my water heater would not restart. Their conversation with the manufacturer essentially came down to the control modules used were very fragile and were no longer used. These guys found a new part and acquired it for replacement. So far so good. Then the problem came. They failed to drain my water heater before removing the old control module. If there was no drain in the room, my basement would have been flooded. What was flooded was the insulation on my water heater. Soaked, all of it. No longer fit for service. Rather than acknowledge this, Steven and Son decided to install the replacement part and told me that it would be okay, just try to relight it in a few hours. I had to call a legit plumber to change out my water heater. Steven and Sons refuse to acknowledge their error and now insist on me paying them for destroying my water heater.

Great work at a fair price

They were amazing!

They were easy to work with and stand behind their work. Very responsive and helpful.

Booked them for Friday 11/1 and they never showed. No text or email to say they weren't coming. I reached out to see if they were coming and all they said is that a project was running long and they will need to reschedule. I rescheduled for 11/8 and they were a no show again with no heads-up. I wasted two days waiting around for this company to show up. Terrible customer service.

When our 27 year old HVAC system went out, we got quotes from a couple companies. Mariano was responsive and friendly via text. We felt good about the equipment suggested, price, and installation timelines. When install day came (the following Monday), the whole team showed up - they were on time, friendly, and careful with our home. They ran into a couple bumps with our existing thermostat and other equipment, all of which they were cheerful about getting taken care of (they called tech support for our thermostat and brought in wire splitting parts as needed). We reported that the new AC unit sounded like it was starting hard and they came back out a few days later to find that the Honeywell tech support person they worked with on day 1 gave them incorrect instructions. They fixed it up and now all is working great. They were even conscious about putting our vining plant over the thermostat (which it wasn't long enough to do when they started the process a few days earlier). We're thrilled with their competence, competitive pricing, attention to detail, and friendly demeanors. Highly recommend!

Great company to work with. They replied quickky, gave us a great price, and got the work done quickly!

These are guys are great, can't recommend them high enough! They were quick to respond and did great work! I was anxious because of how great the price was, but these guys delivered! We'll definitely stick with them for all of our future HVAC projects.

Excellent job done.

I called Steven & Sons during one of the hottest weeks of the summer because my A/C had stopped working. The tech, Mario (Mariano?), was completely booked all day but said he could swing by my place on his way home at night. After doing a few tests on the system he was able to determine the problem and fix the issue within 30 minutes. I felt he was very fair and honest and cared very much about delivering top-notch customer service. I highly recommend S&S for all of your hvac needs!

They were quick to respond. I called on Friday morning. They came out for a quote at 11 am. We agreed on a price on a new unit.. Installation was started and completed on Monday. Very happy with the results. Thanks Steve and Mariano. Very professional.

Immediately responded. They will match other quotes. Had my system in stock. Came out that day to give us a quote. Steve is great. Quality work. Would recommend ð

This is a small ma pa business of just a few hard working knowledgeable people. When they are at your place you feel like they are your friends.

From the friendly, prompt, and informative reply to our questions, they were here within 24 hours, actually less than Steven himself. We will be using them again in the future. They didn’t try and sell us on anything more than getting our ac unit up and running. That was most appreciative. Thank you again for such wonderful and honest service.

Rapid response to inquiry. Friendly, patient, efficient and kind. Great installation and clean up.

Replaced furnace in one day. Very professional. Thousands less than competitors and delivered a much better furnace than what they replaced. I highly recommend this company.

Knowledgeable, professional and timely. They did a great job!

Exceeded my expectations

Great family business