M & J Carpet Upholstery & Air Duct Cleaning
About us
Family owned & operated since 1986. Truck mounted steam cleaning to sanitize & remove deep stains. Environmentally friendly products do not leave residue or irritate allergies. Pet odor control as well. Besides carpets, we also clean oriental and area rugs, upholstery, including out door furniture. Autos, tile & grout. air ducts and dryer vents. Special attention to details, and will come back to treat areas that might need more care.
Business highlights
39 years of experience
Services we offer
Carpet, air duct cleaning, area rugs, auto/RV interiors, dryer vents, flood & water cleanup, tile & grout cleaning., upholstery, water & moisture damage
Reviews
4.524 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 8% | ||
| 4% | ||
| 13% | ||
| 0% |
Showing 1-24 of 24 reviews
Steve F.
May 2024
Very happy with all aspects that Mason performed. I will recommend you to whoever I may find is looking for similar service.
Tal V.
Sep 2017
.
Ronnie M.
Feb 2017
Not well. Did not get any of the stains out, and made bad comments about our home.
Patricia T.
Dec 2016
Cost much more than estimated. Took 48 hrs to dry
Kitty S.
Sep 2016
unknown
Bruce P.
Apr 2016
unknown
Karen M.
Nov 2015
unknown
GAYLA L.
Aug 2015
They did a great job. I would definitely use them again.
Lynne W.
Aug 2015
Very professional and courteous. The carpet looks much better.
Marsha R.
Sep 2014
They arrived o time, were efficient and professional and explained what they would provide. I will use them again.
Marsha R.
Sep 2014
Looks great.
Diane M.
Jun 2014
unknown
Elsie B.
Apr 2013
.
Went fine.
Went fine.
Suzanne R.
Apr 2012
Our overall experience with them has been good.
Kathy K.
Feb 2012
They did have to come back and fix an issue. I felt that their price was reasonable. The company overall is a good company.
Kathy F.
Feb 2012
They spent extra time trying to remove a plant /watering spot that I had in the antique rug. They were very good about pick up /delivery and communicating with me on the times. I trust them to do a good job although I think they have gotten a bit more expensive over the years as compared to other carpet cleaners. Having said that, I find them trustworthy and responsive so am willing to pay the extra.
Charlie W.
Dec 2011
We used them because we did have them before. Price wise we paid too much. I really don't know if we would use them in the future.
Suzanne R.
Dec 2011
They did a great job. I was very pleased with them. They did the pathways, but they did not move the furniture. They were a little bit high.
Paulette J.
Sep 2010
Our cleaning was scheduled within a few days of my call. They called about an hour before the service time was scheduled and they could come early. The work was done in the time they quoted and our tired, old carpets look much better. I will definitely use them again.
Johanna M.
Sep 2010
They did a fairly good job, but after the carpet cleaners left, I discovered that they had not moved the larger furniture and cleaned under it, even though I'd asked them to do it.
Response from M & J Carpet Upholstery & Air Duct Cleaning
"Our goal is to always provide quality service, however if furniture is extra heavy, or it is antique, we prefer not to move it. For safety and so as not to cause any damage. We apologize if there was any miscommunication. Our company provides comment cards as well as calling clients back to check on service in order to give opportunities to address any concerns. Regarding pricing; we have had minimal increases in the last few years. As a company we are committed to providing quality and exceptional service."
David L.
Aug 2010
It went fine.
Gerald K.
Apr 2010
They did fine. This was the first time I used a carpet cleaning service.
Kathy K.
Jul 2008
The company called ahead to inform us of the exact arrival time. The two gentlemen who did the work were courteous, helpful and professional. The manager stopped by to introduce himself and to review the job with his employees during the process. The two men finished in a timely manner and did a fine job cleaning the carpet. After they left, the office made a follow up call to make sure that we were satisfied with their service. It all was very professionally handled.
FRANK S.
Oct 2005
THEY ARRIVED ON SCHEDULE, WERE VERY NEAT, and CLEANED UP AFTER THEMSELVES. THEY PROTECTED THE CORNERS OF OUR WALLS FROM BEING DAMAGED BY THEIR HOSES. THE WORK WAS PROFESSIONALLY DONE IN A TIMELY MANNER.
Licensing
State Contractor License Requirements
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FAQ
M & J Carpet Upholstery & Air Duct Cleaning is currently rated 4.5 overall out of 5.
No, M & J Carpet Upholstery & Air Duct Cleaning does not offer free project estimates.
No, M & J Carpet Upholstery & Air Duct Cleaning does not offer eco-friendly accreditations.
No, M & J Carpet Upholstery & Air Duct Cleaning does not offer a senior discount.
No, M & J Carpet Upholstery & Air Duct Cleaning does not offer emergency services.
No, M & J Carpet Upholstery & Air Duct Cleaning does not offer warranties.