Heinsight Solutions

Very well and professional.

Very well; work performed in a timely and professional manner.

We had 3 major hail storms in our area. We had a lot of people who needed roof contractors. I contacted 4 companies. I had one company which gave me a date when they could give me an estimate of the damage to my 2 skylights. Heinsight Solutions was the only one who came when they said they would. The others cancelled. My insurance company needed a written estimate. Heinsight Solutions gave me a written estimate subject to them seeing the damage. The final estimate was almost exactly what they quoted me. They are wonderful people to work with and they do what they promise. The installers were very professional and did a GREAT JOB installing the skylights and chimney cap. If you need a contractor to install skylights call them.

unknown

The work was great. The staff went above and beyond to communicate well, let us know the what, when etc.... The work went smoothly, the price was reasonable and the work was done very well. Thank you.

unknown

They suggested exactly where the Sun Tunnels (Solar Tubes) needed to go to address the dark spots in the great room and they were right on, although the suggested placement did not make sense to us at first - they were right!
The price was as quoted, they deducted some $$$ at the end as they didn't need to use all the tubing.
They showed up at the agreed-upon time and the work was done in slightly less time than they projected.
It is only hours after they finished, but the installation and the product seem to be quality, no issues and we are getting the light we wanted, the way we wanted, in the areas we wanted.
I downgraded slightly on professionalism for two reasons:
1)They did not fully clean up the dust and debris from cutting holes in the ceiling sheetrrock.  I had to dust furniture,  countertops and sweep the floor.  They also left one of their metal hanger tools in the grass in our front yard, I went to mow the yard and didn't see it in the grass and it got caught up in the mower, thankfully no damage or harm.  Bottom line - they were messier and not as attentive to clean-up as we would have liked.
2)They seemed "rushed".  I know it has been rainy all month to where they may be behind on jobs, but just seemed rushed and maybe lacking a little bit of warm fuzzies in their interpersonal approach...was very different when they came to do the estimate and I am sure # 2 contributed to # 1.
All said, at this point we are happy with the product, installation, result.  Can't compare the price as their are not too many people who do this, but it seemed fair for the result. 

Quotes were timely.  Jenny in the office was very helpful.  Install seemed to go smoothly and the new solar tubes look good on the roof.  Installers were professional, cleaned up properly, and from the street view they appear to be installed properly and look good.

He's very thorough. A lot of people have skylights that leak in our neighborhood, but ours never has because of him.

We got several estimates from the company for sun tunnels and skylights. The estimator was prompt, professional, and courteous, giving us several different options, and explaining the pluses and minuses of each (rebate on opening skylights, focused sunbeam with skylights vs. more diffuse light with sun tunnels), plus bringing to our attention the potential for a strobe effect if the holes were placed too close to the ceiling fan.
The company scheduled the work to coincide with the installation of some canned lights in the ceiling, which was advantageous because there is not attic access in that part of the house. The installer worked quickly, professionally, and accommodated the work of the electrician from the other company.
Our sun tunnels make a huge difference in the light in our northeast facing office. Actually, during the first few days after installation, we both kept wanting to get up and turn the lights off to save electricity, although there were no lights on -- it was just the light from the sun tunnels!
I think these sun tunnels, installed in this type of environment (a north-facing room), would be excellent in an Artist's studio. The light is uniform and diffuse.
It hasn't been very long, but we have had a few heavy rains, and there has been no evidence of leakage.
I do feel like the cost was substantial, but for a room in which we spend so much time, and the quick and expert installation, it is worth it. I am looking forward to the light these will provide in the winter, in particular.

It went well.