Firestone Complete Auto Care Store

It was reasonable. We got very good tires for a good price. I do remember shopping around. They had very good service and a very good price. They had some sort of seasonal deal going. We had also picked up a nail in the sidewall of one of the new tires and they replaced it. It was still within warranty but they were very good, very efficient on that as well. Their very good. They were very good, they were all very courteous, very efficient. They met the, they gave me a time limit and they met that. They were just very good and if they weren't I wouldn't say they were but they were really good.

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They quoted $60 over the phone for the tire changeover on a relatively new vehicle (2014).  On appointment and bringing the car in, they indicated price was $80+ because they are required to do TPMS service and TPMS factory reset.  They indicate that TPMS service/factory reset is required even on flat repairs.  This is not correct as I have had numerous changeovers and flat repairs at other tire centers on TPMS equipped vehicles (including this vehicle) and never been charged for TPMS service (unless I specifically asked for it).  I believe it was a ripoff.

My only issue was that I had brought my car in to have full size spare replaced prior to this flat and it was not done requiring me to be towed to the service station as I did not have a functioning flat. This tire was still not replaced as requested at the most recent service so it is something I am still going to have to address as I really needed three tires instead of just the two they recommended.

Had to schedule almost a week out, got me in and out in less than an hour, and the staff was very professional and courteous, a bit high priced for services rendered

During the service they broke a fitting on the steering gear box. They claimed they did not break it and I had to pay to replace the box - $605. With much haggling with their corporate office, I was able to get them to refund the labor, but not the part they broke.

I've gone to Firestone multiple times over the last couple of years for oil changes and new tires. Service is always prompt. I think their service checks are thorough, however I feel that additional services are being recommended that I did not intend for when I made the appointment. Overall, I have been satisfied with Firestone and will return.

Very fast, good service.

They were pretty reasonable with the price and the quality of the work. They are reliable.