CASEY'S CAR CARE CTR

very good service on a very busty day

They didn't clean the carpets or leather the first time and the dashboard conditioner was all smeared and uneven. I asked them to correct it and they did. Not until I got home did I realize they did not even vacuum the trunk.

unknown

They did a great job, on time and with a great attitude.

unknown

This is an aging car wash -- really needs a total update or tear it down and start again --- with old equipment, that charges the prices new car washes charge. They did just an OK job, not particularly friendly and they were very pushy about wanting to fill a rock chip (they would be the last people I would trust to do that). The car was reasonably clean, their prices are on the high side. I do not recommend, actually recommend against.

I called up Casey's to schedule an appointment and spoke with Tony. Tony was very courteous and explained the services offered and set me up with an appointment time. I arrived at Casey's and was promptly greeted and detail work began almost immediately. Casey's does have a nice waiting area to sit and wait for whatever service you are having done. I did not wait since I expected the detail process to take several hours. I received a phone call when my car was ready for pick up. It took approximately 3 hours to complete the work as I expected. I returned to the office and my payment was promptly taken. My car was open and waiting in the parking lot and I'm sure I could have inspected it prior to payment. Everyone I had contact with at the center was very polite and helpful. I made a quick inspection of my vehicle and drove home. I made a more thorough inspection upon returning home. My vehicle was not extremely dirty when I dropped it off but after 10 years of ownership and nothing more than routine vacuuming and cleaning it was in need of some deep cleaning. I believe this was done quite well as I noted that the carpet stains from kids spilling a few drinks and some food over the years seemed to be completely removed. I did find a piece of a cookie wedged way back under the seat that had not been removed but that was one of the few complaints I could make. I have also used this vehicle to haul quite a few plant products over the years. I did note that in the back of the vehicle there were still some fine strands of grasses still stuck in the carpeting that I would have expected to have been removed since they were so clearly noticeable. Overall the vehicle did appear to very well cleaned and I was reasonably happy with my experience. I spent approximately $140 on this service and am giving my final rating of a B just because I believe for the price the detail work could have been just a bit better. Finally, the biggest question, would I return to Casey's again for detail work? The answer is, yes I would. I will probably make sure in the future to point out things needing cleaned in the car that I would expect should be completely removed. I might also take a more complete look at the vehicle after the service is done to ask questions about anything not done to my satisfaction.

I am pleased with the quality of the work they did. My car was extremely dirty, both inside and outside. They shampooed the interior, conditioned all the leather, cleaned the windows, everything. They washed and waxed the exterior, cleaned and dressed the wheels, washed the engine. This was all done for $220, roughly (plus tip I chose to add). I think that is an excellent price. I am one of those people, a neatnik and rather perfectionistic. Could I possibly get the interior a bit cleaner with a Q-tip etc.--yes. For the price I paid? They did an outstanding job. Also, I appreciated that they were happy to follow my instructions not to “Armor-All” the dash, etc. (I just don’t care for the shine/glare).
Great job and good value.

This is 2nd rig I've taken to them & I've been very pleased both times.

As scheduled from the previous day, left the car off at 9:00am, got a call that it was done and ready for pickup about 3:00 pm. The work was absolutely top quality.