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CARPET EXCHANGE

About us

FINANCING AVAILABLE. ADDITIONAL EMAIL: [email protected].

Services we offer

ADURA, AREA RUGS, HARDWOOD, LAMINATE, LAMINATE & CARPET., PORCELAIN, SLAB GRANITE, TILE

Reviews
2.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
40%
3
20%
2
20%
1
20%
Showing 1-5 of 5 reviews
Bev R.
Jul 2015
3.0
I had a terrible experience with this company. They cut the carpet short and patched it up with a small strip that came up when we vacuumed the carpet. They damaged the carpet upstairs and tried to cover it up. They did finally get that replaced however. They ruined the top of our dresser. They to this day they refuse to accept responsibility for our ruined dresser and baseboards. I am highly disappointed and would never recommend them to other  people

Gary F.
Jun 2012
1.0
$50,000
The end results were not good, with the exception of the tile, which was exemplary.  We spent a small fortune with this company.  They do not care about quality, and they do not care about their customers AFTER the sale.  There are plenty of other choices out there, and I’d suggest you not employ Carpet Exchange.

James L.
Aug 2011
4.0
Yes, I recommend this pro
$2,000
Needed Carpet to spruce up the basement before I moved.  They were reasonable and worked with us to get it done even after we had left town.

JOHN T.
May 2011
2.0
$1,000
We did save a LOT of money (we got a smokin deal), but the tile color did not match the color and shading we were shown in the store samples and there were multiple delays in getting the tile in which tied our master bath remodel up for two additional weeks (in addition to the time it took to do the job).  Gwen at Carpet Exchange was for them most part uncommunicative (she did call us once the delay became significant, but it didn't get resolved any more quickly, she was unable to get it taken care of any more quickly).   Wouldn't use them again, even with the money saved, what a hassle and really no apology from their management and no effort to try to speed things up when it was acknowledged they had dropped the ball.

LE G.
Jun 2010
4.0
Yes, I recommend this pro
$2,000
It was an average to good experience, nothing remarkable good or bad. They have a large selection, a little bit high pressure, but completed the job well.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

CARPET EXCHANGE is currently rated 2.8 overall out of 5.

No, CARPET EXCHANGE does not offer free project estimates.

No, CARPET EXCHANGE does not offer eco-friendly accreditations.

No, CARPET EXCHANGE does not offer a senior discount.

No, CARPET EXCHANGE does not offer emergency services.

No, CARPET EXCHANGE does not offer warranties.