TROOST ROOFING

"working with [Member Name Removed] and his hoa has been next-to effortless. their goals are clear and sensible, making them an absolute pleasure to work w/. we look forward to working w/ you in the future!"

"We appreciate the fact that [Member Name Removed] entrusted the difficult task of re-roofing to us. She was an absolute pleasure to work with and wish her the best of luck in the future!"

"We thoroughly enjoyed working w/ you and hope to hear from you in the future."

"[Member Name Removed] contacted us about a leak in August of 2015. Upon inspection, we found a deteriorated chimney to be the culprit. [Member Name Removed] agreed with us that it would be less expensive to remove the chimney rather than re-flash, re-side and install a custom metal chimney cap. [Member Name Removed] indicated the chimney was no longer in use since she had removed the wood burning stoves. With [Member Name Removed]'s knowledge and blessing, we proceeded to remove the chimney, and install plywood, underlayment and shingles, as was outlined in the contract. No mention was made of leaving any pipes in place, nor hiring a HVAC contractor to extend pipes up from the lower levels of the home. Troost did precisely what was outlined in the contract. [Member Name Removed] knew this was the plan of action and signed the proposal, indicating she wanted us to do the work, as specified. Unbeknownst to [Member Name Removed] and us, a HVAC (heating, venting and cooling) contractor had joined a new boiler exhaust flue to the abandoned wood stove flue 3 stories below inside the framing of the home. Not only is this unusual (we've never seen it before or since), but it was against code to join class A vents (wood burning stove pipes) with class B vents (boiler exhaust pipes). Unfortunately making an insurance claim was not an option. Neither hers, ours nor the HVAC's insurance would involve themselves as the statute of limitations had expired. Later, when [Member Name Removed] called to report drywall staining, I met her at the home to try to discover the root of the problem. After the piping mishap was uncovered, as a gesture of goodwill, we offered to reimburse [Member Name Removed] for half of the work that Troost performed. We offered this money as an effort to find middle ground between efforts we exerted and monies she paid. This gesture was not meant as acknowledgement of wrong doing, but rather as a gift to help her defray costs caused by the HVAC contractor's unorthodox construction methods. We express our condolences for her troubles and hope she will accept our offer of assistance."

"It was a pleasure working w/ [Member name removed], very accomodating during the entire construction process. He also was very quick w/ payment. Thx again, Greg!"

"We really appreciated the opportunity to work w/ [Member Name Removed] and correct the imperfections in their roof. We hope to hear from you in the future."

"We were pleased to have the opportunity to solve your leak. Thank you for the work!!"

"Thank you for entrusting the work to us, (member name removed) !! Glad we were able to correct your problem so inexpensively. It's been a pleasure, enjoy your winter."

"the member made the process very easy, supplying us w/ pictures and information as needed. we do appreciate the prompt payment and wish you the best of luck in the future. cheers!"

"[member name removed] were very accommodating throughout the entire re-roof and re-frame process, and very easy to work with. We wish all clients were as personable. We wish them luck in their newly remodeled home. Enjoy your fall!!"

"it was a pleasure working with [removed member name], and we hope to encounter others of similar integrity. thx again for your quick payment, and enjoy the rest of your summer. dave."

"we were happy to be involved in your re-roof project. thank you for accomodating our equipment during the process. have a gr8 summer."

"thank you for letting us help you with your roofing project. much obliged for entrusting the work to us. dave."

"It has been a pleasure working for [removed member name]. Thank you again for entrusting the work to us. Your remodel really gives your house lots of curb appeal. Good luck in the future!"

"We are very thankful that [member name removed] decided to call us for his roofing project. He was stuck in an unfortunate situation w/ another roofing contractor and had his HOA breathing down his neck. His requests were reasonable and straight forward, and we were happy to accommodate his needs. We wish him the best of luck in resolving his legal proceedings. Thx [member name removed]!"

"Member was an involved homeowner who made decisions based on doing the project correctly so it would not have to be done again. Member's house is at a very high elevation, which means ice damming would wreak havoc with the home when it was in the grips of winter. Member opted to upgrade both the shingle underlayment and the shingle itself. We also replaced all the pipe jacks, wall flashings, drip edge and vents. His home is now bullet-proof to the weather extremes that living at elevation might pose. It was a pleasure working with you Member."

"The customer's project presented many unusual hurdles. The first problem concerned the irregularity of his roof surface. After many scenarios were suggested, it turned out that an uneven layer of foam insulation had been spray applied under plywood and layers of shingles. The foam was very difficult to remove, as it broke into thousands of tiny fragments. As a further complication, two swarms of nomadic yellow jackets had recently nested in his solarium and a near-by retaining wall. The roof removal process caused sufficient vibration and noise to cause both nests to empty and all the hornets to adopt and defensive strategy on protecting their new homes. Our workers were chased from the roof and away from the house during daylight temperatures. After a pest control was summoned, and they were able to work their magic, we once again were able to resume our work. The customer was very patient and helpful during the various construction discoveries and pest infestation. He now has a level roof surface, additional insulation, and new shingles. His house has a lot of curb appeal, and fits well within the mountain setting of Evergreen. We really appreciate the opportunity to be part of his exterior remodel process."

"We were honored to partake in Member's renovation. The house looks like a million bucks! Member did an excellent job of coordinating all the phases of the remodel, giving all involved constant updates. The project ran very smoothly, start to finish. Members were very pleasant and positive during all phases, and seemed to take a real joy in watching their home transform into the showpiece it has become. They take great pride in their home, and we take great pride in being asked to contribute. Enjoy your new home!"