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Mr. Rooter Plumbing of Denver & Northern Colorado
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,
About us
At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.
Business highlights
Emergency services offered
13 years of experience
Services we offer
Residential and commercial plumbing & drain cleaning including faucets, backflow prevention, bath sinks, clogged drains, garbage disposals, gas vents, kitchen sinks, pipe repair, septic tanks, sewer line, toilets, video inspections & trenchless repairs., water heaters, water softeners
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.614 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 21% | ||
| 14% | ||
| 7% | ||
| 14% | ||
| 43% |
Showing 1-14 of 14 reviews
Roxanne I.
Jul 2025
Bad Company. Said we had a broken sewer line and showed us a video showing it, but showed it quickly, not enough time to study it. When they dug to replace the line, it was not wet at all even though if there was a break it should have been muddy. They kept trying to sell us "linings" for the pipes. Tucker was suppose to come out on Saturday to talk about it but didn't show and didn't call. When he finally called on Tuesday, he said he had been at our house on Saturday, "sitting in the truck for an hour" waiting for us. Baloney. We were home all day. He said it passed city inspection but couldn't provide the report. Spoke with his supervisor, he said the same thing but wouldn't show us the video or report. Said the video was "lost". We lost trust because no one in the company seemed to tell the truth. We fired them and finished the job ourselves.
John S.
May 2024
Do not hire this company! Back in February, I had them replace a section of pipe under my driveway. When they were done and had filled the hole back up, I noticed a long plastic pipe sticking out of the ground. I asked them what it was and they said it was "probably an old sprinkler line". Yesterday I went to turn my sprinklers on and water came rushing up from under the ground where they had dug. They had intentionally cut my sprinkler line and didn't bother to ask me what it was before they cut it or even inform me that it had been cut. What kind of professional plumber just randomly cuts pipes without knowing, or caring what it was or taking the time to inform the homeowner? If I would have been notified before they cut it, or even before they filled the hole, I could have either told them it was the existing sprinkler line or had an opportunity to have it repaired before they filled the hole. Now I have to dig back down and find the pipe to repair it. Luckily, I haven't had the concrete poured back over where they cut out my driveway yet! All of this could have been avoided by someone from Mr Rooter taking 30 seconds to have conversation with me. I called and spoke to, Justin, the person I had been working with on this job and his response was "I apologize for that but we will just cut through anything in our way. Sorry, but we don't repair sprinkler systems." I get that they have to gain access to where the repair needs to be made but that doesn't give them the right to destroy someone's property with total disregard. Be warned!
Katie V.
Apr 2023
I highly recommend Mr Rooter Plumbing. My sewer line collapsed and I needed it fixed asap. I initially hired a different company (without gathering a few bids) who fix the apparent issue but of course they found more damage that needed fixing as well. For the additional repair I contacted several companies to gather bids this time. Mr Rooter came out to evaluate the next day and presented me with a very reasonable bid and even dropped their price to match the lowest bid I received (which is MUCH appreciated as a full time student). Mason took time out of his night to walk me through the repair, financing options, and answer my many questions. Additionally, he helped repair the sprinkler lines damaged in the sewer line replacement. Mason really went above and beyond for this customer - highly recommend!
Darren C.
Jan 2023
Company doesn’t honor their own referral $$ trying to provide a coupon for possible future service. Disappointing professionalism.
Neil P.
Feb 2022
Did thousands of dollars of work that found out was unnecessary, didn't do any cleanup so mold grew all over my crawlspace, the area they re-cemented after digging out my driveway for no reason has completely broken away, old driveway is still fine, so they used crappy materials. They wanted to do $9,000 more unnecessary work, but fortunately got a 2cd opinion. All that was needed was to have my sewer line rootered!
Richard R.
Jun 2018
$1,016.20 for the labor. I checked with other plumbers. The labor should have cost about $300.
Barry R.
Aug 2016
unknown
Brad H.
Aug 2016
It took the worker maybe 90 minutes and they charged $620 for labor, which is ridiculous. They also tacked on a $228 "warranty charge" which I assume is some sort of extended warranty that I never agreed to and do not want. I emailed the manager asking for the warranty charge to be refunded, as well as a labor adjustment refunding $320, leaving labor at over $150 per man-hour, which seems more than generous- it's been 9 days and I have received no response. I will never use them again.
Tanja R.
Aug 2015
It was okay. I was happy with the quality of the work.
Mike C.
Apr 2014
During the pipe bursting, Mr Rooter managed to bust the water main and my quater line. They did not charge me for the extra damage, but the communication and lack of professionalism was a concern. Our main contact Justin did a decent job but the rest of the crew and folks in the office when I called kept pointing the finger elsewhere. I WOULD NOT RECOMMEND.
Colleen J.
Jan 2014
The plumber came out and gave me a bid, went over the pricing with me twice, and was able to come back on that Saturday for installation. He was professional, a perfectionist, and made sure to show me what exactly he was going to do and showed me where he was at when I checked in on the process. My plumber was honest and did his job well, I was also pleased with my interactions over the phone with the company to set up the bid appointment and the installation appointment. I will use them again for any other plumbing issues or needs I have.
Glenda P.
Jul 2013
The person came to look at rental property for no hot water. The "plumber" said we had a big problem. After checking under the house, we were told that the hotwater heater was not doing it job and needed replacement and was put in wrong. The water lines are old and getting ready to rust through and need replacement, the lines that were replaced were done in a slipshod manner. After checking the receipts from previous work, supposedly done, all work was done by Mr. Rooter. We have paid over $4000 in the past to have the house fully re-plumbed. The cost for this trip was going to be $9800+. A second opinion said only the hot water heater needs to be drained.
Sharon N.
Dec 2012
Please see above.
Response from Mr. Rooter Plumbing of Denver & Northern Colorado
"Dear customer, We certainly appreciate the time you took to express your concerns with us. Every customer is very important to us at Mr. Rooter. As to your reason for writing a review in Angie's List about Mr. Rooter of Northern Colorado, we would like to provide our perspective: >All Mr. Rooter businesses are independently owned. From the documentation you sent to us after our technician visited your home, a Mr. Rooter plumber did provide you with service over four years ago. Unfortunately, the Mr. Rooter franchise, which last performed work for you in 2008, is now closed and we had no ability to call up your service record when you first called us. >As to an advertisement for a $95 repair, Mr. Rooter does not advertise a flat rate for drain or pipe repairs. We believe advertising fixed rates is often misleading to consumers and may lead to bait-and-switch scenarios where customers will encounter unexpected add-on charges. Every plumbing job is different and no one can anticipate the cost of repairs before a full evaluation is completed. Mr. Rooter plumbing technicians always provide a FREE written estimate to our customer before we begin any work and we GUARANTEE that price to complete the job. Mr. Rooter will never charge for overtime rates or for travel-out fees. >After your initial phone call to us on December 7, we dispatched a plumbing technician at your request to your home to investigate a clogged sewer main line. After inspection, Travis provided you with a quote to repair the issue based upon our normal rates. Regrettably, you chose not to engage us for your plumbing problem in order to seek out competitive bids and we sincerely hope you received good service from the other plumbing company. Mr. Rooter is not always the least expensive plumber, but we provide a comprehensive warranty of our work for up to ONE YEAR and we believe the quality of Mr. Rooter's work is superior to most. There was apparently some confusion between us at the beginning of our encounter, so we hope to provide you with a resolution that demonstrates our dedication to customer satisfaction. As proof, we are offering this promise to you: should you encounter a similar main-line clog issue in the future, Mr Rooter will provide one (1) free drain clog service to your now current home and we have sent this same offer to you in an email We hope that you will consider Mr. Rooter for other services in the future. We also would ask for you to consider giving us an opportunity to demonstrate our professionalism and workmanship before we are graded for it. Thank you again for sharing your experience with us and please do not hesitate to contact us with any further questions. Best regards, Mr. Rooter Customer Service 303-975-0005"
DALLAS D.
Nov 2005
We were very pleased with this vendor. He was knowledgeable, careful of the interior of our house, moved heavy equipment up and down the stairs, and provided excellent advise and council.
KEITH T.
Sep 2005
THEY WERE FRIENDLY, HARDWORKING, EXPLAINED EVERY STEP, AND EFFICIENT, BUT EXPENSIVE. THEY DID A FINE JOB AND THE QUALITY OF THE WORK WAS HIGH.
Licensing
State Contractor License Requirements
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FAQ
Mr. Rooter Plumbing of Denver & Northern Colorado is currently rated 2.6 overall out of 5.
Mr. Rooter Plumbing of Denver & Northern Colorado accepts the following forms of payment: CreditCard
No, Mr. Rooter Plumbing of Denver & Northern Colorado does not offer free project estimates.
No, Mr. Rooter Plumbing of Denver & Northern Colorado does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing of Denver & Northern Colorado does not offer a senior discount.
Yes, Mr. Rooter Plumbing of Denver & Northern Colorado offers emergency services.
No, Mr. Rooter Plumbing of Denver & Northern Colorado does not offer warranties.