| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 44% | ||
| 11% | ||
| 0% | ||
| 11% | ||
| 33% |
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1. My referring vet called and spoke to a vet in the dermatology department to consult and they decided on a specific procedure.
2. My vet sent treatment notes.
3. I called and made the appointment for the specific procedure for my cat. I was asked the species and breed.
4. When I got there I said I was there for a specific procedure.
They assigned my cat to a vet who is Allergic to cats. He could not perform the procedure. He had not read the treatment notes. Instead they gave me a bid for the procedure that I was there that day to do. They ordered a cytology that I did not authorize and sent me home with antibiotics that I could have refilled without an office visit fee from my referring vet. I asked for $185 of my $350 back. They declined. But they would be happy to do the procedure that I was there to do and already blew $350 to be there for ANOTHER $450.00
I filed a complaint with the BBB. They said that my kitty did not need the procedure that I was there to do, even though it was decided with their vet in consultation with my vet.
I agree with previous reviews. Their goal is to get as much money out of you as possible. If you do not have $2000 to spend don't bother.
I ended up making an appointment at Colorado State University Vet teaching hospital. My cat received the procedure that he was supposed to have gotten at VRCC and additional procedures all in one day. Thank goodness for them. In all of the game playing that VRCC was doing, my cat would have died before VRCC would finally have gotten around to performing the procedure.
The second visit was about a year later, when my dog cut her back leg; the wound was very deep. It happened at about 10:00 PM on a Sunday night as she played with another dog in the backyard; she cut her rear lower leg on an old pipe which was previously buried, but became exposed (Rain? Dug up by the dog?). The gash was wide, deep and would not stop bleeding. I had no choice but to take her to VRCC right away.
VRCC quoated a cost of $1,600 to fix the leg, which included surgery extensive surgery, since she cut everything clear down to the bone. My heart broke, as there was no way I could pay; I was still recovering from a long period of unemployment coupled with the Great Recession. Thankfully, they kindly offered to stop the bleeding and splint her leg so I could take her to my own vet the next day; this cost me about $300. My vet saw her the next day, kept her overnight for surgery, and charged me about $700. My final cost was approximately $1000, a savings of $600 over utilizing VRCC alone.
This hospital is expensive, but they do offer excellent care, especially if you have an emergency or a strange illness. If your animal needs emergency treatment, this is the place to go. They can save your pet's life, but it will cost you. Try to keep your emotions under control (difficult, at best) so you can listen carefully, ask questions, and make informed decisions that are in the best interest of your pet and yourself.
In both cases, I didn't take their recommendation of spening ~$2000 with them and in both cases I found alternative simple solutions that solved my dog's problem. For the dermitology issue, I found an anti-bacterial shampoo that I use every other week. For the Ophthalmology issue, I just cut away the hairs near her eye.
I was recommended to VRCC both times by my vet. I bet VRCC puts on nice parties, provides sports tickets, etc for vets that recommend people to them.
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