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About us
"*****NOTICE: Non-payment of Advertising-- Angie's List allows highly-rated providers to pursue advertising opportunities on our website, in our call center, and in our monthly magazine. All providers must offer a discount to Angie's List members as part of this privilege. These advertising relationships are governed by simple contracts. This provider broke its contractual obligation to Angie's List. Until those obligations are met, the provider will be withheld from Category and Keyword searches.*****"
Business highlights
Emergency services offered
48 years of experience
Services we offer
Commercial and residential roofing, siding & gutters, repairs of all types of shake, composition, tile & flat roof systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.721 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 5% |
Filter reviews by service
Showing 1-21 of 21 reviews
Bernie P.
Dec 2010
Roofing
Called Jim at Timberline, and he got back to me right away . Made an appointment to come out and give an estimate, showed up when he said and gave me a quote. His crew showed up when they said and did a great job installing roof and cleaning up the yard. The guys started early and worked well past nightfall all three days. Jim was great to deal with and would definitely recommend his company.
Daniel J.
Jun 2010
Roofing
I sent an email, got a quote back, the work was one within 7 days of accepting the quote.
Marshal C.
May 2010
Roofing
Jim gave me a commitment to examine the roof, he followed through and, in my opinion, offered appropriate recommendations.
Norman S.
May 2010
Roofing
Jim showed up on time (actually, a few minutes early), inspected my roof, and told me that I didn't need to do anything at this time. His professionalism and honesty are greatly appreciated. I will certainly call him again if I need work done!
Tina G.
Sep 2009
Roofing, Chimney Repair
didn't happen
RICK S.
Jan 2009
Roofing
Responded to my call. Came out and did an inspection and they did some work. They did not complete the work though. They only spent an hour on my roof, so I think it was an excessive charge.
Tom P.
Nov 2008
Roofing
Very good service. Thought it would take 1-3 days, and they were completed in 1 day. Returned phone calls promptly. Would recommend and use again.
Elisabeth B.
Oct 2008
Roofing
Estimator came over, essentially laughed at the job, insulted me on my house layout and never called back.
Diane K.
Sep 2008
Roofing
I contacted them in August to repair my roof, I was told that they would be right out on a specific day of that week. I waited around the house, they called and said they could not make it that day, but they would be over early in the morning of the next day. They did not show the next morning, either. I called and they apologized and said for sure they would be by that afternoon, or that next morning. No show no call-we called and they apologized profusely and someone came out an worked on our roof, ostensibly repairing the leak on September 3rd, we paid the fellow, he left. We had a pretty good rainfall on Sept. 11th, and the leak continued unabated. I called them on Friday, September 12th to let them know it was leaking-no response. I called them on the 15th and they said someone would be right out that Tuesday. We waited around and nobody came. When we called to complain that yet again we had waited around for nothing, we were told that the guy said he came out and that we were not there, which was a lie. The owner called and said he would definitely have someone there at 10 am on Thursday. At 8am on Thursday, one of the roofers called and said no one would be there that day, but that someone would be by either Friday or Saturday. Naturally, nobody came, and nobody called. I called and emailed them letting them know I want a refund for their substandard work, naturally, no one has responded.
Mark D.
Sep 2008
Roofing
We are still soliciting bids for roof repair.
MARIE W.
Sep 2008
Roofing
He was excellent.
BETSY M.
Sep 2008
Roofing, Gutter Repair and Replacement
We had three other roofers out over the period of two years. Timberline came out and was here for an hour and charged very little for the work they did. There have been no leaks since Jim fixed it. A few weeks after the job was done, he even called me back to make sure everything was still okay.
DONALD K.
Aug 2008
Roofing
It was outstanding work. They were here less than an hour and the price was very reasonable. What they did I don't know but I haven't had any leak since. I would recommend them to others.
Diane U.
Aug 2008
Roofing
They were the only company that was willing to come out and fix our problem. They offered a guarantee on their work. They had a reasonable price. Also they were very nice to work with. They showed up promptly for the estimate and the job.
Joe F.
Jul 2008
Roofing
I called Jim and he was friendly and professional and said he could get to the house either later the same day or first thing in the morning. He came promptly the next morning and emailed me the estimate making it very easy to do business with him. It turned out that we weren't able to use Timberline because the seller used his own estimate.
Response from Timberline Roofing
"THANKS FOR TAKING THE TIME TO GIVE US A GOOD REPORT. WE APPRECIATE IT!"
Hyacinth A.
Jun 2008
Roofing
I saw some water bubbles and had them back out to fix them.
Response from Timberline Roofing
"THANKS FOR THE RESPONSE. WE ALWAYS HONOR OUR WORK, IT IS UNFORTUNATE THAT IT TOOK A SECOND REPAIR. PLEASE LET US KNOW IF YOU HAVE ANY OTHER NEEDS."
Neal S.
Mar 2008
Roofing
Came home one day to a leak in the downstairs bathroom. Called the plumber and after cutting a hole in the ceiling he determined that it was not a plumbing problem. The plumber noticed the vent pipe running up to the roof and suggested I call a roofer. I have a tile roof so this was not welcome news. I called Timberline and they said they could show up the next day. Later on that day they called back and said they had someone in the neighborhood that could stop by. He came by, determined it was probably a leak. He did not have the correct length ladder so he raced back to the shop to get the ladder and fixed the leak before nightfall. He then checked all of the other pipes on that side of the roof at no additional charge to make sure they wouldn't leak in the future. I was very happy with the work, and was very pleased that they were able to fix it same day.
Response from Timberline Roofing
"THANKS FOR THE INFORMATION. IT IS ALWAYS GREAT TO GET FEED BACK ESPECIALLY WHEN IT IS POSITIVE. THANKS FOR THE BUSINESS!"
Holli H.
Jan 2008
Roofing
They did excellent work.
Response from Timberline Roofing
"WE APPRECIATE THE BUSINESS AND ANY INFORMATION THAT WILL ADD TO THE BETTERING OF OUR BUSINESS. THANKS FOR SUPPLYING THIS TOOL AS A MEANS TO A BETTER END."
Stephen E.
Dec 2007
Roofing, Drywall Service
Steve came out on a Friday or Saturday to give us an estimate of $325 and said he could do the work the following Monday. Another roofing company gave me an estimate of $2295 and couldn't do the work for three weeks. After two snows and a rainstorm, the roof work is working well. Later, during drywall texturing, we had a problem with condensation in an exhaust fan vent (not a roofing problem). I called Jim. He sent someone within 2 hours to check it out, then Jim followed up with a phone call with advice on insulating the vent line in the attic. Problem solved.
Response from Timberline Roofing
"WE ARE DEDICATED TO DOING A JOB WELL. I GLAD TO SEE THAT THE CONSUMER FEELS WE ARE WORTH THE MONEY THEY SPEND."
ROBERT B.
Dec 2007
Roofing
Jim was easy to work with and offered to repair versus replace our roof which was a much cheaper option.
Response from Timberline Roofing
"IF THE CONSUMER IS ABLE TO REPAIR THEIR PROPERTY ROOF, WE ALWAYS SUGGEST THEY DO SO. THE REPAIR IS CHEAPER BUT WE BELIEVE THAT THEY WILL USE US AGAIN WHEN THEY NEED A WHOLE NEW ROOF. I AM GLAD THAT THE CONSUMER FEELS THEY ARE GETTING A FAIR DEAL."
ROBIN K.
Nov 2007
Roofing, Chimney Repair + 1 more
Jim was a super nice guy and I was happy with his work. I wish communication had been a little better, it took a while for him to figure out when he could come and I felt like I had to chase him to pin the day down. We didn't always agree about the importance of starting early in the morning so the rubber sealant would be done in one day before temperature dropped at night. But if you are patient regarding scheduling, I would recommend Timberline again for small repairs such as those I had done. I thought the price was very good and he had a very solid warranty.
Response from Timberline Roofing
"I APPRECIATE THE FEEDBACK. I REGRET ANYONE FEELING THAT THEY NEED TO CHASE ME DOWN, SO I WILL BE BETTER AT KEEPING PEOPLE INFORMED OF SCHEDULING. MY INTENTION IS TO DELIVER WHAT WE PROMISE, A GOOD JOB."
Bruce F.
Nov 2007
Roofing, Gutter Cleaning
They gave an estimate within a few days of my first call and explained how they decided which shingles to replace. They did the work within a week of my acceptance of the proposal. The job was completed in a day.
Response from Timberline Roofing
"WE APPRECIATE THE POSITIVE FEEDBACK."
Linda M.
Oct 2007
Roofing
Their bid was twice as high as the company we ended up using, and we didn't receive the bid for a month.
Response from Timberline Roofing
"WE APPRECIATE THE FEEDBACK. UNFORTUNATELY DURING THE MONTH OF OCTOBER WE HAD SOME ISSUES OUTSIDE OF THE BUSINESS THAT DELAYED OUR RESPONSE. WE APOLOGIZE FOR THE CIRCUMSTANCE AND CONTINUE TO TAKE GREAT STOCK IN THE FEEDBACK WE ARE GIVEN BY OUR MEMBERS."
Rachel S.
Aug 2007
Roofing
We walked the roof. I was told by this contractor that the soft spots did not mean anything. He said what I need are some roof vents to make sure the hot air in the summer and the damp air in the winter can escape. My house was built in 1959 and only one roof vent was installed above the fan in a hall bathroom. He also said that some of the outlets on the roof needed to be better sealed and one needed to be replaced. He told me not to worry about anything else until I had the roof redone in the future and then to have another layer of plywood put down. He also said that since the porch is not enclosed, the rolled roof with shingles is just fine. He agreed with what my brother had said. When I have this work done, I will probably call this contractor.
Response from Timberline Roofing
"IF A CUSTOMER NEEDS A REPAIR INSTEAD OF A REPLACED ROOF WE ALWAYS TELL THEM SO. IT IS CHEAPER FOR THE CONSUMER IN BOTH THE SHORT AND LONG HAUL OF THE ROOF. WE HOPE TO DO BUSINESS AGAIN WITH THIS MEMBER."
CINDY O.
Jul 2007
Roofing
Jim Hayes is the owner. Jim was very detailed and clear, and was excellent to work with.
Response from Timberline Roofing
"THE MEMBER HAS BEEN A PLEASURE TO WORK WITH. THE BEST PART OF OWNING YOUR OWN BUSINESS IS MEETING THE GREAT CUSTOMERS. WE APPRECIATE THE OPPORTUNITY TO WORK WITH A SERVICE THAT HELPS TO ENCOURAGE GOOD BUSINESS PRACTICES AND REMIND YOU OF WHEN YOU CAN DO BETTER."
Licensing
Bonded
Insured
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FAQ
Timberline Roofing is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
Timberline Roofing accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Timberline Roofing offers free project estimates.
No, Timberline Roofing does not offer eco-friendly accreditations.
No, Timberline Roofing does not offer a senior discount.
Yes, Timberline Roofing offers emergency services.
No, Timberline Roofing does not offer warranties.
Timberline Roofing offers the following services: Commercial and residential roofing, siding & gutters, repairs of all types of shake, composition, tile & flat roof systems.