Stanley Steemer - Denver

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They didn't do a great job. They didn't pretreat anything, they just came through and they didn't get out the spots. The workers were nice.

I have already rated this company. I also wrote a long review. Please check your files and stop sending me repeated requests. Thank you. Diane Maloy

They did a fairly good job. They cleaned up everything. They did what they were supposed to do. He's a nice guy. They're on time.

They were fine.

For the last couple of 3 times I've used Stanley Steemer which I will not use it again. I call and they send somebody from one place and somebody else from another place. There is just a number that you call and they send somebody. It wasn't worth what I paid, they didn't do a good job. They could have done better. The workers were nice. I would tell a friend about them, but I wouldn't recommend them.

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We called Stanley Steamer to get an a estimate to have the carpet in one room and a set of stairs cleaned and was told that they were having a special and because the job was small the price would be $99.00. The carpet is premium quality nylon Stainmaster carpet made by Dixie Mills it is less than two years old and it is in a room that doesn't get much use. The reason that we were getting the carpet cleaned was to keep the stainmaster warranty intact. When the crew from Stanley Steamer arrived at our home they started trying to sell us additional services that we do not need or request while they were unloading their truck. We were told that the two-year-old carpet was starting to show wear because it needed to be cleaned every four months and needed to have a carpet protection that they sold for an additional $267.00. I contacted Dixie Mills at 1-866-873-2875 and they stated that the carpet did not need to be cleaned every four months and it was protected by the stainmaster warranty and any other treatment was not needed and could possibly void the stainmaster warranty. The work that was performed by Stanley Steamed was not the quality that they advertise. There are areas that look like they were missed and after the carpet dried we could see that they only cleaned the center of the stairs. The one thing that the crew was good at was making sure that they left plenty of brochures for other services that would make Stanley Steemer a lot more money. We have brochures from Stanley Steemer in case we need Hardwood Cleaning services, Tile and Grout Cleaning services, Air Duct Cleaning Services, and Water Restoration Services. We all make mistakes this is one of mine.

They are reliable. When I call them and I want them to do the work tomorrow, they schedule me and do it. I like the ease of being able to schedule with them even on the last minute. Their price is also decent. The quality of their work is consistent and they are pretty good about cleaning up their messes or any stains. I use them because I can count on their consistency. They come out with their truck and clean the carpets. I get consistent and timely service from them and their price is okay. They answer my questions and concerns but sometimes they advertise a special and then go and it does not really matter what the special is. Their price is always the same. They may advertise to bring you in but then there are always added things. The quality of their work is fine so I would most likely continue to use them in the future.

They did a good job, it was excellent.  They did not try to oversell me with add ons. They did a really good job. The comments online were inline with my experience.

I already knew about them. I had just moved out of our house last week. I used a lot of companies to get quotes and Stanley Steemer was the best. They were the best quote for the time period that I needed. A couple of other companies needed 1 or 2 weeks’ time to get in and do it but Stanley Steemer was able to come in within 2 days and get it done for me. That is why it worked out a little better with them. They did a good job and I was pleased with it. They did everything I had requested them to do. Their availability to come out on a short notice and get the job done stood out to me. The price was reasonable. I would use them again in the future. 

The team was very professional and clean-cut.  They did not try talk us into additional services, they just got the job done.

The carpet cleaning was good except they didn't do as well as I'd like on the stairs. The hardwood floor turned out fairly well, they did a good.

They were on time and they got the job done. I think they were a little more expensive but more reliable. I was willing to pay for that. I will use them again.

A very professional team came out and cleaned out carpets and stairs.  They were courteous, careful, quick and efficient.  The carpets were cleaned very well, with a minimum of fuss.  The team moved furniture appropriately and placed protective blocks under the furniture feet while the carpet dried.  Although somewhat more expensive than competitors, in this case you are definitely getting what you pay for.  We will have this company return when we need our carpets cleaned again in the future.

they showed  on time to clean carpet two days before i was to move in to the house that i had bought, i had told them there was a few really dirty areas but not stained.  after they got the guy said that if they treated those areas thaqt it would coat me a extra 27 dollars a ROOM, when i said that i had tokd the man that on the phone before he gave me a price there has  no answers  then he said that he found pet stains in two of the rooms i told i did not see any  or smell any evidence of it  and he said that would be another 78.00 per room, i said no that i would pay the 235.00 and no more.  th3e carpet did not look any better than it did before   and they only took about one hour to do the whole house  1700 sq ft. i do not think that gave me the best that they could have  

Ken and company performed a professional job of cleaning carpet in six rooms and a basement staircase for what we felt was a very good job plus courteous procedure.

They do a fabulous job.  I think they are the very best.  All the guys that come out are great, and I think Armando is the very best.

I was pleased with the workers and the results

My experience has been positive with them.  I had wooden stair risers I didn't want excess water left on so I suggested they dry them thoroughly after they were finished with the steaming and they followed through with no complaint, I didn't get a rolling of the eye.  I appreciated them following through with my request happily.  They are trained to do some persuasive selling on additional services and products.  I appreciate being able to decline and not have any further pressure and they were great at that.  I know this because I've used them many time in multiple locations.  They were very accepting of my refusal.  I'd say that's very good training across the board.  They were next door working at my neighbors and I asked if I could schedule something for the next couple of days and they were able to rearrange the day to accommodate me.  I'm sure part of it was because they were in that location that day so it was kind of a win-win for both of us.

I called and asked for a quote, they told me $216 - I thought that was reasonable. They came the next day, which was great. I thought they were arriving at 3pm, but I guess it was a time slot between 3pm-5pm. They showed up about 4:50pm.  They two men were nice and professional. They cleaned the rooms really quickly and asked me to inspect after each room. There was confusion over the deodorizor -- I asked for it for the 2 basement rooms, they applied it there. Then they asked if I wanted it upstairs and I said yes - b/c I thought they said it was no extra charge.  So, the extra charge came as a surprise in the end.  It was hard to understand the gentleman asking, who had a heavy accent and was speaking over the loud machine noise.  Anyway, I guess that is my fault for not clarifying price - but, I was pretty annoyed in the end by the price hike.  I didn't think the quality was great - it seemed they went through the house REALLY fast. Also there's water spray on our flat screen tv.  Also, the what I believe are pet odors from the previous owner of the house still remain in the basement room even after the deodorizor application.

Stanley Steemer came to the house at 4.30pm on Friday night and cleaned for two hours straight. They did the whole house, protected three areas and also sold us a door mat that comes with a lifetime replacement warranty. The service did come out a little more than we had budgeted, but it was still about half the price of Coit. And the guys were great!

I have dogs so they had to stretch and Scotchguard the carpets. They cleaned the furniture well. I bought two of their mats for the outside. It was first rate. I was extremely pleased with their service. I didn't expect to spend that much but they provided a lot of service and I couldn't have been happier with it. I even ran out of the little bottle of rug cleaner that they gave me for free. I wanted to purchase a large bottle and I called them and they delivered it the same day. I was very pleased with the service. I had it in Texas and it was excellent and it is here as well. I will definitely use them again.

He did a very good job. 

They were on time and they did a great job on my carpet. I would like to mention their timeliness as they were able to give me a good time which was a rarity with the people coming to your house. I have used them in the past too.