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Pristine Plumbing
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace, Water Heater Installation and Replacement,
About us
Pristine Plumbing in Englewood, CO is committed to providing the highest level of service to our customers for jobs both big and small. We are fully licensed across the Denver Metro area. Multigenerational, family-owned and operated company; serving homeowners, tenants, and realtors since 1991. Sales, service, and installation of water heaters, gas, water, and sewer lines, pipes & drains, fixtures, faucets, filtration, water monitors, and pumps. Satisfaction always guaranteed.
Business highlights
Emergency services offered
34 years of experience
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.36 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 17% |
Showing 1-6 of 6 reviews
John L.
Mar 2024
Some time ago my wife and I hired Pristine Plumbing for a job and were more than satisfied. Because of that experience, when our kitchen disposer began pouring water under the sink this past weekend, on Saturday I called Pristine Plumbing’s phone number to schedule an appointment for its repair or replacement either on the next day (Sunday) or two days later (Monday). Apparently I was talking to someone working for an answering service. I had no call on either Sunday or Monday. So, again I on Monday I called and was told that a man would be on his way. That didn’t happen. I called again Monday evening and again spoke with another answering sevice person. When no call came early on Tuesday I called again, and, in due course, a man showed up, and in very short order replaced the disposer. Tuesday’s actual experience went a long way towards softening my frustration over not receiving follow-up calls after I requested help on Saturday and Monday. When he finished I signed the computer invoice and he left. This morning I received a copy of the invoice by email which included a $79 basic service charge and a charge of $469 for the disposer - after a $20 discount (Badger 5XP 3/4 hp). I then went to Google and learned that that disposer could be purchased retail for 2 or 3 hundred dollars less
Response from Pristine Plumbing
"Mr. [Member Name Removed], I'm sorry to hear that you weren't satisfied with our pricing and process and most of all the late response to your message. We understand your concerns and value your feedback. The owner of our company would love the opportunity to chat with you further to address any issues and find a solution that works for you. Please reach out to us to schedule a conversation. We appreciate your business and hope to improve your experience with us."
Michele N.
Apr 2021
Came out same day, explained procedures and performed them while showing me the problem. Fixed and happy
Response from Pristine Plumbing
"Thank you for the positive review [Member Name Removed]! Glad we could keep your water heater running well and provide a little education at the same time."
Debbie G.
Apr 2021
The plumber was very professional. He took interest in doing the job well. We were very happy with the service and will be using them again. If you are looking for a good plumber, call them!
Response from Pristine Plumbing
"Thank you for sharing your experience of our service. Your satisfaction is our ultimate goal, and we’re so pleased that you are happy with your new fixtures!"
Ron R.
Apr 2021
They fixed it.
Liz P.
Apr 2021
The service was excellent. It went smooth. They were on time. They clean up. They were personable. I highly recommend them.
Gabrielle T.
Apr 2021
They did a fine work, I am vey happy and they were great.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pristine Plumbing is currently rated 4.3 overall out of 5.
Pristine Plumbing accepts the following forms of payment: CreditCard
No, Pristine Plumbing does not offer free project estimates.
No, Pristine Plumbing does not offer eco-friendly accreditations.
No, Pristine Plumbing does not offer a senior discount.
Yes, Pristine Plumbing offers emergency services.
No, Pristine Plumbing does not offer warranties.