Koala Insulation of Southeast Denver

Everyone from the sales person to the installers are on time, polite and helpful.

The company did the attic insulation. Later I went up and found a corner behind the vaulted ceiling didn't have enough. The company send the crew back again to finish the work. Excellent job! Recommend.

Their team was a perfect fit for my project. They also adjusted the quote because they didn’t use as much material as they thought. A great sight to see!

The company was responsive in providing an estimate, scheduling and completing the work on time.

They did a great job adding insulation to our attic. Very professional And quality work.

Showed up on time. Cleaned up everything after they were done. No issues.

There was some unexpected wall damage from the blown-in insulation and Koala sent out a tech on 2 different occasions to patch and prep the wall for painting. We were very pleased with the speed in which they made it right.

Really quick turnaround, great comms, on time execution, and most importantly the job was well done.

Super nice people. On time. Professional. I thought the price was great. Highly recommend.

No Problems and an efficient install!

Company and employees worked with me to determine the â rightâ insulation solution for my home. Once we settled on an alternative, the Company executed the project to perfection. Their work has frankly transformed the comfort of our home. I cannot thank the owners, sales & project manager, and support staff enough for what they did to solve a complex insulation issue!

Good job!

Job well done

Key information missed. Communication from both owner and technician on install day lacking continuity. I was told the day of the install that i needed to be out of the house for the day. When the owner of the franchise arrives to show off his pump truck to a partner franchise location - he tells my husband we need to be out of the house for 24 hours. Which is it? the day, 24 hours? This would all have been good information to know before anyone showed up for the install appointment. I had to scramble to get all the people and pets out of my home as soon as they showed up for the day. Had i bee informed, I could have made plans to be out. Blatant miss. I expressed my concerns with the owner and I felt I was met with indifference . I asked for some small discount for the major miss, The owner stated he needed to ask the tech, who is also the salesperson. When he called me back, I was informed my margins are too small for this, we cannot offer you a discount. His margins are more important than serving a customer and providing a good experience. Ouch. They have now lost out on the ~4k basement and any referral I would have provided.

They were professional, fast, and efficient. It looks so nice.

Jacob was great! Quick service and timely completion.

There install team and customer service is fantastic.