With more than 15 years of experience trimming, pruning, planting and large or small tree removals, GE Tree Service is your professional tree service and stump removal company, covering South Metro Denver. Call us today for a free estimate!
Planting, Pruning, Small or large tree removals, Stump removal, Trimming
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
8% | ||
1% | ||
1% | ||
1% |
"I am sorry Mike P.[Consumer name withheld at their request] feels this way. As for scheduling, it is very difficult in Colorado due the strange weather, especially this past spring. There were several tree emergencies that always take priority. As for the cut cable, I did not install the cable the line, nor plant the cottonwood tree. It was not marked when the utility locate was done, although many times phone and cable lines get cut even though it is marked because the stump grinding has to be done. Comcast will come out and repair for free. Based on all my other ratings and reviews, I can't please everybody, but I sure do try. With that being said, why would I compensate for something that is not our fault. It is just part of the process. It also clearly states on the estimate that "All wood chips and dirt from the stump grinding are the responsibility of the customer unless other arrangements are made." There is always wood chips and dirt when you grind a stump that goes back into the hole where there stump was. There will be wood chips when you grind a foot deep. As for me being "apathetic", I am sorry for the inconvenience, and I know how frustrating it is to be without cable and internet, but there is nothing I can do. Maybe the complaint should be made to the folks who did the utility line locate, since they clearly didn't mark it correctly."
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