Don's Garage Doors

HOME OWNERs and Property managers BEWARE. I requested this garage door company to come out because of a coupon I got in the mail for a tune up. It was deceptive and had many "conditions" which were unclear and misleading. They wanted to charge 3x's the amount per extra garage door. AND then they said my springs were bad and needed to be replaced and quoted me up to $1500 to "replace 2 garage door springs". I had a different company come out for a second opinion. They checked out my garage doors, said the springs do NOT need replacing, and did a minor tightening, which they did for free... Don's Garage Doors company had attempted to upsell me on unnecessary parts, misrepresented the coupons they had sent out, and truly upset me to the point of needing to publicly post about my experience.

Good job. I did not shop the price, so I don't know if I got a good price or not.

Great service and great price from Matthew

Fast response

Great service-quick to respond.

Did the first repair job ok. Installed a garage door opener. Did not leave any paperwork. He told me to print it off on my computer. No paperwork? Did I get a new garage door opener or was it one that had been previously installed and taken out and I ended up with it. I would never recommend this company.

I received a text when Jesus was on his way. He explained everything and all of our options and pricing. He did a 29 point inspection. Once again, gave us upfront prices. Fortunately he was able to fix the problem and get the new remotes working even though our Genie motor is very old. So happy with the service and as a Realtor for 29 years will be referring A-1 to all my clients! Jo R Tucson Az

Experienced, kind and customer oriented. Very satisfied so far

Door was in bad shape. GDS fixed the door quickly Somewhat pricy

William was on time for for his appts; did good work and is personable.

Great. He took care of and fixed the problem.

He came when he said he would.

Josh, the serviceman from A1 Garage Door, was on time, did a complete inspection of both garage doors, found the problem, serviced completely both doors and within a few hours . He explained everything he did, and reprogrammed our garage openers. We were very happy with this entire process.

Went well!

Good job

Excellent! Brent was a great communicator, courteous, knowledgeable, and efficient Highly recommend this company. Matthew also assisted with repairing our garage door. Great attitudes.

A $300.95 project turned out to be almost $1,400.00. Talked to a woman on the phone and she was more interested in if this were an insurance claim or if I were going to pay for it. There were all sorts of *extra* charges on the bill. I had to get another company to come in and fix the problem they were supposed to fix. I surely will not be hiring them again!

Good service professional job great salesman double the cost

Had a broken spring. Tech was professional, answered all my questions and finished the job in about an hour or so. Straightforward with price and warranty info.

Our technician was Alec and he was so informative and really knew what he was doing. He went out of his way to answer all of our questions and made sure that we were all set and satisfied. He came the same day that we called which was a big help since our car was stuck inside the garage. We were very pleased.

Polite, professional , efficient, price was better than previous appraisal. I was totally happy. Thanks!

A1 was very professional and charged a fair price to repair our garage door. I felt the repairman was quick and presented us with all of our options before moving forward.

the technician came in a timely fashion, and notified he was on his way. He quickly discerned the problem and resolved it. The cost was a little steep, but the peace of mind is well worth it. We will call them again if the need arises.

On time, excellent service.

We had our garage door spring break on a Friday. American Home Shield couldn't get anyone to come out before the following week, so we inquired as to which Garage Door Companies would fix it as emergency, since my wife has medical conditions and needs to be able to travel. Of the two Garage Door Companies that are available 24 hours, A1 Garage Door Service LLC was the only one that could be there same evening. They got to our home to fix the broken spring so we could open the Garage around 8:00 pm.