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About us
For over 40 years, BKC Kitchen and Bath has been Colorado’s premier supplier of cabinetry and award-winning design, helping homeowners and contractors alike build quality kitchens, baths and whole-house cabinet projects across Metro Denver and the Front Range. Our friendly and professional team of designers and service staff works seamlessly together to provide you with Colorado’s Best Kitchen Experience.
Business highlights
47 years of experience
Services we offer
Design, install and service cabinetry and countertops for residential remodels and new home construction. BKC partners with general contractors and other trade professionals to provide a comprehensive package of remodel and new-construction products and services for homeowners., supply
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.516 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 13% | ||
| 6% | ||
| 0% | ||
| 6% |
Showing 1-16 of 16 reviews
Shelley H.
Sep 2018
After having Jennie on-site to measure for the special needs for the master bath, the cabinets were ordered and installed incorrectly. When the cabinets were delivered and staged to install, I pointed out that the custom order was incorrect and told the installer not to proceed, he did. Then it was less than pleasant getting the vendor created issue resolved. Jennie and Dan thought that they were going to charge me for their error. Thankfully the fabulous designer showed them the error of their ways. The designer also informed them that a credit was in order for my lengthy delay (6+ weeks the initial error, plus subsequent week + delays). When Chris finally came to install, after Jennie tried to reschedule the replacement to make it more convenient for them and not me, the customer, Chris was full of attitude and devoid of customer service. Three weeks later I am still waiting for the touch up work and the credit for the inexcusable errors and delays. These folks seriously need to step up their customer service. Select another vendor if you want to have a smooth remodel.
Response from BKC KITCHEN & BATH
"[Member Name Removed], we are sorry to hear that your experience with BKC was less than stellar. Our goal is to exceed customer expectations by providing great products and service. Our design team actively listens to clients' needs and designs cabinetry based upon those conversations. This process includes closely reviewing all drawings and product specifications with the customer, ensuring the customer agrees with the design prior to finalizing the order. Although your cabinetry was ordered correctly according to the final design drawings, which were also approved by your interior designer, we listened to your concerns and ordered the new cabinet you desired at no cost to you. The production and delivery of a new cabinet takes extra time, as does scheduling for the installation. In the end, we hoped to make it right for you. We apologize that this was not the case."
Alise S.
Jul 2018
Completing a major remodel can be stressful. BKC made the construction and designing stressfree. Jennifer took our ideas, thoughts and budget to create our dream kitchen! Jennifer was patient, understanding, creative and in consistent communication with us throughout the project. We enjoyed working with her and are incredibly happy with our new kitchen and bathroom cabinets!
Response from BKC KITCHEN & BATH
"Thank you for your kind review, [Member Name Removed]. We're thrilled that you love your new kitchen and bath!"
Stacie R.
Jun 2018
We worked with Sandra. She was amazing! She had great ideas and gave us a totally custom kitchen! We couldn't be happier!!
Response from BKC KITCHEN & BATH
"Thank you, [Member Name Removed]. It was a pleasure working with you!"
Genessa M.
Apr 2018
Candice was our designer, and she was absolutely incredible. She helped us tailor our remodel to exactly what we needed while staying under our max budget, and maximizing storage, all the while not sacrificing aesthetics. Our kitchen looks like it belongs in a magazine, and eventhough we faced a few struggles due to our old house not being true in areas, Candice made sure that everything was perfect.
Debbie F.
Sep 2017
We worked with Caitrin at BKC for a total kitchen remodel on an older home, and were very pleased with her expertise, attention to detail and follow through. She made great suggestions to our architectural plan that improved the design and functionality of our space. Her guidance on cabinet design and placement was very helpful. During and after installation, she was very responsive to our questions and came out several times during the project to make sure everything was installed correctly (since we did not use a BKC installer). I would definitely use BKC for another project!
Response from BKC KITCHEN & BATH
"Thank you, [Member Name Removed]. We greatly enjoyed working on your project with you!"
Cynthia O.
Apr 2017
Everything went very smoothly - even when we had a change of budget mid-project. Mary suggested areas to cut costs, which we did. Now, we are moved in and loving all of our cabinetry from BKC!
Response from BKC KITCHEN & BATH
"Thank you, [Member Name Removed]. We're so happy that you love your cabinets!"
Troy W.
Mar 2017
Jennifer Rogers worked with us on our kitchen project. We had a sketch of our floor-plan with us when went to the BKC showroom. Jennifer used our floor-plan, aesthetic desires, and budget to put together a design that exceeded our expectations. This allowed us to be very confident in our cabinetry purchase. As we waited for the cabinets, Jennifer was very helpful in answering my questions so that I could complete the rough work prior to cabinet installation, following her detailed and measured plans. This exceeded my expectations as the rough in work was really my responsibility. I could not have completed that rough in work to spec without her kind advice. When the cabinets came and we started installing them, Jennifer's design skills proved their worth. Everything really came together very well for this picky engineer. Overall, I was very impressed with BKC and Jennifer's knowledge in kitchen design, cabinetry, and attention to detail. Thank you!
Brett T.
Aug 2016
After living in our home that we built for 28 years ago, we knew it was time for a change. We undertook a complete renovation of the interior and BKC Kitchen and Bath was there to help us along the way. What we love about BKC is their ability to achieve both affordability and high end results. BKC provided great design support, precision measurement and ordering, and expert installation. They met or exceeded all our cost, schedule and quality expectations. We could not be happier and would enthusiastically recommend them to anyone.
Kathleen S.
Nov 2013
Their customer service at the end of the job was lacking. They said I had a lifetime warranty on my cabinets. I had water damage so I called them and they said water damage isn't covered under the warranty. They ignored any of my communications regarding that, including emails and phone calls. The person that designed the project with us for 6 months quit right after the work was done. That also made it hard to communicate with them. However, they did a great job on the remodel and I thought the price was fair.
Response from BKC KITCHEN & BATH
"It is unfortunate that the BKC designer on this project did make a career change as this project was nearing completion. I quickly stepped in and communicated directly with this customer to expedite completion of BKC’s remaining work. BKC’s service manager also was communicating and involved to complete all remaining work in a timely manner. While I had communicated with this customer about their project close-out, I never received any word from them regarding the subsequent water damage to their cabinets. While our team is normally very responsive to customer requests, I did email the customer and apologize in the event our staff did not properly respond to her inquiries. I also asked for additional clarification from this customer so I could address any service lapses that may have occurred, however, I have not received any reply. BKC and Medallion Cabinetry warranties are very extensive in terms of covering product defects. Unfortunately, as is typical in our industry, product damage that occurs in the home, and is no fault of ours, is not covered. We have assisted customers in the past that had water damage, but the cost of this work was covered by the homeowner or their insurance company. Customer service is our top priority at BKC. Dan Wagner - Owner"
Lynn P.
Oct 2013
Their service was wonderful. Everything was perfect. They were professional and on time. They helped with the design. It was a wonderful experience and I have a beautiful kitchen. I found their price reasonable and I would use them again.
Sara H.
Oct 2013
Their service was good. They were responsive. When there were problems, they dealt with them professionally. They were here on time each day and were finished in about 6 weeks. Their cleanup was good. Overall, we were pleased.
Tim G.
Oct 2013
All in all, it was very good. There was only one snag in the process. When we did the original draw up of the kitchen design, we planned to keep a double tub sink. When the countertop came out it only accommodated a single tub sink. To rectify the situation; they purchased a sink that would work from Ikea, at no cost to me. It ended up being the best workable solution. The work they did was very good. However, the communication after the work has pretty much dropped off. We were clear that we wanted to keep the sink and I wanted to know how the snafu occurred, but have received no follow up from them.
Response from BKC KITCHEN & BATH
"I spoke with [member name removed] today to solicit additional feedback regarding his comments. I also offered my apology that there was not the follow-up that he felt was warranted after the completion of his project. At BKC we always strive to achieve the best customer service in the industry. Unfortunately, the designer on this project moved out of state shortly after this project’s completion and BKC management was not made aware of [member name removed] sink issue. [member name removed] stated that in retrospect, he is very happy with the resolution of this issue and the sink that was installed. Dan Wagner - BKC Owner"
Sarah B.
Mar 2013
The initial visit was almost a year earlier. I met with one of their young designers-she was very knowledgeable and listened very well to my desires. Then life happened & we (our family) finally got back on track with the remodel goal. When I contacted BKC again (almost 6 months later) my designer was no longer there. However, the owner phoned me later and offered options stating the one of the other designers had worker with my designer on several issues on my initial design. I'm very happy with his commitment to service. Cabinets are fabulous & just what I wanted, adjustments were made without any problems. The problems began when the "contractor" wouldn't come to the site when other workmen were on site-I had to become the coordinator for the remainder of the project. So, having a full time job and trying to get countertop fabricators, flooring workers, and appliance installation completed was a real headache. I feel like this made the project drag out much longer than necessary. Unfortunately, the designer & the "contractor" we're friends from previous projects (even prior to their current jobs!) It was a little uncomfortable toward the end-I basically told the "contractor" I didn't need his services any longer and when the final walk through was done I enlisted my husband to complete some of the finish work (chalking, touch up painting, etc.)
Response from BKC KITCHEN & BATH
"BKC designs, supplies and installs cabinetry, countertops and kitchen accessories. While BKC does not act as a general contractor, we often refer qualified contractors to customers. We refer contractors that have demonstrated high quality work and a track record of positive customer service results. It always remains the homeowner’s responsibility to interview contractors to make sure that they are a good fit for their project. In addition, it is the homeowner’s responsibility to manage their general contractor during their project. We will certainly consider this customer’s feedback as we continuously evaluate the service level of each contractor that we refer. Customer service at BKC is our top priority. Dan Wagner - BKC Owner"
Patricia M.
Aug 2012
Everything went well. I worked very well with a young lady named Caitrin McIlvain.
Kirk S.
Apr 2011
I purchased my kitchen cabinets from BKC. I have a rather modest home and so didn't want to spend too much money, but I didn't like the poor quality cabinets found at Home Depot. BKC was able to supply a very nice veneer over plywood cabinet that looks great. I paid more than I would have at Home Depot but I feel I got a much better product. They came out and measured my kitchen and I had a proposal within a week of walking through their front door. The cabinets were delivered four weeks later as planned. My experience overall was excellent, as they did everything they said they would do. I would recommend them to anyone replacing their cabinets.
Patricia M.
Nov 2009
I am extremely pleased with everything they did. It turned out very, very well with very little stress. Their prices were quite competitive, and the project included cabinetry, crown molding, repairing our hardwood floor, adding granite coutnertops, plumbing, electrical, and a backsplash. I have a beautiful and very workable kitchen and I couldn't be happier with their work.
Licensing
State Contractor License Requirements
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FAQ
BKC KITCHEN & BATH is currently rated 4.5 overall out of 5.
BKC KITCHEN & BATH accepts the following forms of payment: CreditCard
Yes, BKC KITCHEN & BATH offers free project estimates.
No, BKC KITCHEN & BATH does not offer eco-friendly accreditations.
No, BKC KITCHEN & BATH does not offer a senior discount.
No, BKC KITCHEN & BATH does not offer emergency services.
No, BKC KITCHEN & BATH does not offer warranties.