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About us
Additional DBA - Bailey Plumbing Inc. Bailey Plumbing & Heating --Durango has been servicing SW Colorado out of our Durango office since 2000. NO job too small. Specalizing in Service & Repair, Winterization programs, New Construction, Remodels, Solar Hot water applications and light commercial projects. Locally owned and managed by John & Jacob Gross, CO Master Licensed plumbers.
Business highlights
Emergency services offered
41 years of experience
Services we offer
Plumbing & Heating - Inspections, Repairs, Replacement & Maintenance. Water Heaters. Furnaces. Faucet Repair. Plumbing. Solar Hot Water Appliances. New Plumbing & Heating Construction & Remodeling.
Amenities
Emergency Services
Yes
Senior Discount
$50
Accepted Payment Methods
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Reviews
4.828 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 4% | ||
| 4% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 28 reviews
TINA W.
Sep 2018
Took us a little while to connect with them, but once we did, all went great. Showed up right on time and. Ompleted the work quickly and for a fair price.
Joe F.
Oct 2017
Didn't respond to my 1st call. I called a 2nd time and was told that they were going out of town for the weekend and would be put on the schedule for the following week. NEVER SHOWED! I won't F rate a non returned call but com'on... at least acknowledge me!
William D.
Oct 2017
I called Bailey plumbing on October 3 and October 4. It is now October 7 and I still have leaks and they still have not bothered to return my call.
Response from Bailey Plumbing & Heating
"I'm sorry you felt the need to give us this rating. We are a small shop and are very busy and haven't had the time to call and schedule this work for you. If you are still in need call again and we will try to get you on the schedule within the next couple weeks."
Henry K.
May 2017
Very professional
Response from Bailey Plumbing & Heating
"Thank you [Member Name Removed] for taking the time to post a review for us."
Bart D.
Apr 2017
Great, couldn't be happier with Bailey's work and the value with going with their water heater.
Response from Bailey Plumbing & Heating
"Thank you for taking the time to post this review for us. I apologize for the slow response being a small family owned business our schedule is quite full"
Mike F.
Mar 2016
unknown
Mel S.
Dec 2015
unknown
Response from Bailey Plumbing & Heating
"Thank you for reviewing us on Angie's list. We appreciate your business."
Darren M.
Dec 2015
unknown
Mary Z.
Nov 2015
unknown
Jim F.
Nov 2015
unknown
Kimzey G.
Sep 2015
unknown
Trenton W.
May 2015
unknown
Linda E.
Apr 2015
unknown
Response from Bailey Plumbing & Heating
"It is difficult to respond to a review posted 6 months after services were provided. If you would have contacted us directly with your dissatisfaction we would have made it right."
Ted L.
Feb 2015
unknown
Jennifer L.
Jan 2015
The service provider was great! He thoroughly explained all our options and helped us rework the whole system to be easier to winterized. He was very professional, prompt and courteous. We are very happy with the quality and value of the work performed.
Naomi A.
Dec 2014
Home Depot delivery claimed it couldn't be done.
Response from Bailey Plumbing & Heating
"Thank you for taking the time to review us"
Patt F.
Dec 2014
unknown
Debbie S.
Dec 2014
unknown
Robert F.
Sep 2014
unknown
Lynn M.
Sep 2014
unknown
Greg P.
Sep 2014
unknown
Don S.
Jul 2014
unknown
Stephen B.
Jul 2014
Response to my e-mail inquiry was prompt and diligent when they didn't reach me the first time.
John advised that two of the jobs I inquired about, a garage faucet/sink installation
and an exterior spigot installation, would be cost prohibitive. A third job, installation of sprinkler system backflow preventer, had already been done and therefore was unnecessary. Last, he told me how to fix a leaky exterior spigot myself.
So, ultimately, there were no jobs for Bailey Plumbing to complete but I was impressed with their responsiveness and professionalism. I will be calling them for my future plulmbing needs.
John advised that two of the jobs I inquired about, a garage faucet/sink installation
and an exterior spigot installation, would be cost prohibitive. A third job, installation of sprinkler system backflow preventer, had already been done and therefore was unnecessary. Last, he told me how to fix a leaky exterior spigot myself.
So, ultimately, there were no jobs for Bailey Plumbing to complete but I was impressed with their responsiveness and professionalism. I will be calling them for my future plulmbing needs.
Todd S.
Jun 2014
John from Bailey Plumbing came out and gave me a estimate for the project. He explained everything that he would do to complete the project and the time frame he would need to complete it. All of the work was completed in the time frame that was explained. The project was perfect, It was clean and professionally done.
Response from Bailey Plumbing & Heating
"Thank you for the review (member name removed). We appreciate your effort to post a review. We look forward to having you as a happy return business customer"
Elizabeth T.
Jun 2014
John came to investigate and prepare a materials list, returned to repair the broken waste line, and researched the hydrant repair. He working independently and professionally, and did an excellent job for a modest price. Hydrant repair was put on hold, pending other work on the property that will also require excavation. We will definitely call him first for work in the future.
Response from Bailey Plumbing & Heating
"Thank you [Member name removed]. We (John, Jake, Verna Gross) have owned Bailey Plumbing for 35 years and we pride ourselves in providing a quality product at a reasonable price and have many return customers. Welcome to "our Bailey Plumbing family""
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
Bailey Plumbing & Heating is currently rated 4.8 overall out of 5.
Bailey Plumbing & Heating accepts the following forms of payment: Financing Available, Check, Visa, Discover, MasterCard
No, Bailey Plumbing & Heating does not offer free project estimates.
No, Bailey Plumbing & Heating does not offer eco-friendly accreditations.
No, Bailey Plumbing & Heating does not offer a senior discount.
Yes, Bailey Plumbing & Heating offers emergency services.
No, Bailey Plumbing & Heating does not offer warranties.
Bailey Plumbing & Heating offers the following services: Plumbing & Heating - Inspections, Repairs, Replacement & Maintenance. Water Heaters. Furnaces. Faucet Repair. Plumbing. Solar Hot Water Appliances. New Plumbing & Heating Construction & Remodeling.