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YOUR BEST FRIEND'S FRIEND

About us

Your Best Friend's Friend (YBFF) is a professional pet care service established in 1999 servicing Greenwood Village, Cherry Hills, Centennial, Highlands Ranch, South Denver and surrounding areas. We provide dog walking, pet sitting, overnight house/pet sitting, home care and pet errands for all types of pets including dogs, cats, horses, bunnies, fish, birds, some reptiles, rodents and more. We are a licensed, insured and bonded company and have been listed with an A+ rating with the BBB for the past 7 years and have an A rating on Angie’s List. All team members are experienced and trained in dog, cat, fish, bird care and more. All team members are trained in first aid and administration of medicines including injections. YBFF knows that your animals are much more than pets; they are family members. That’s why choosing the right care for them is so important. Our business is our only business and we take it very seriously and work diligently to earn and preserve the trust of our customers. We have the absolute finest pet service available, and we’re happy to prove it. YBFF is insured, bonded & registered. The YBFF team is trained in first aid and administration of medicines including injections. We are an accredited & active member of Pet Sitters International, Association of Pet Sitting Excellence, and the National Association of Professional Pet Sitters. YBFF works 7 days a week every day of the year.

Business highlights

Emergency services offered
26 years of experience

Services we offer

(MAIL/TRASH/PAPERS/PLANTS/FLOWERS/PACKAGES/A WATCHFUL EYE), ADMINISTER MEDICATIONS INCLUDING INJECTIONS, AM, CARE OF HOME WHILE YOU ARE AWAY, MIDDAY & AFTERNOON WALKING & EXCERCISE PROGRAMS, PERSONALIZED CARE OF HORSES (FEEDING/CLEANING STALLS/PENS), PERSONALIZED PET SITTING FOR ALL ANIMALS, PET CHAUFFUER SERVICE (TO/FROM VET OR GROOMER) & PET ERRANDS (PET STORE FOR FOOD & SUPPLY). OVERNIGHT SERVICES ARE AVAILABLE AS WELL., QUICK VISTS FOR A STRETCH & POTTY BREAK

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
5%
1
0%
Showing 1-21 of 21 reviews
Jessica L.
Oct 2016
5.0
Yes, I recommend this pro
Love how they leave us notes.

SCOTT B.
Aug 2016
5.0
Yes, I recommend this pro
$175
We have used YBFF for over 5 years - we wouldn't trust our cats/house to anyone else.

Margaret S.
Sep 2014
5.0
Yes, I recommend this pro
$266
The pet care always goes well. They leave a note everyday about what happened, etc. Our grey kitty loves them. This time, a smoke detector was sounding when the person arrived. Over the next half day, she checked with her fireman husband, figured out how to disable the alarm, opened windows, made an extra trip to check and called the fire department to come check for CO2. All turned out to be fine and our kitties were spared from hearing the awful sound non-stop.

Johnny L.
Dec 2013
5.0
Yes, I recommend this pro
$130
As always, our time away was much less stressful knowing that YBFF was looking in on our two cats.  They took great care of our two little ones and were also nice enough to pick up our dog Reagan from boarding so that he didn't have to spend an extra night there (our flight home was delayed, so we weren't going to be able to pick him up in time ourselves).  They were also nice enough to open up all of our faucets a little to let them drip during the extreme cold weather that hit while we were away.



YBFF has been helping us out with our pets for over 4 years now and we can't stress enough how good a job they do.  They are reliable, flexible (we often have last minute changes), and are great with all of our pets. 



Erinn S.
Jun 2013
5.0
Yes, I recommend this pro
$114
Deb came for the initial visit to gather information and fill out enrollment forms, then checked again for confirmation of start/end dates and the staff arrived each scheduled day to perform services as requested, leaving nice detailed notes. Took good care of cats, plants, mail.

Christina T.
May 2013
2.0
$20
I feel like this company did not provide the services we needed as far as communication and dog behavior education needed to work with our specific situation. 
I was very upfront about our needs for our rescue dog and were assured that they would work with us to ensure that our dogs would have the walking time they required.  Our first visit with our dogs included only being able to walk one of our dogs due to behavior issues, although my concern was that I was not notified until I returned home from a twelve hour day at work.  I feel that I should have been alerted by phone or email that one of our dogs did not go out for a potty break.  This is why communication and professionalism was scored lower than average. 
The company appears to be good if you have dogs who are easy and carefree but if you have dogs that require knowledge about behavior issues this is not the company for you. 
If they put as much into the training of their employees as they did with their brochures and "welcome packet" it could be a fantastic service to work with.

Marie J.
Feb 2013
5.0
Yes, I recommend this pro
$48
Excellent. Our dog Ili stayed home while our family went on an over night up. We came home to a happy well cared for dog.

Lauretta M.
Dec 2012
5.0
Yes, I recommend this pro
$95
Deb spent time with my cat and played with her to give her some company while I was away.

Diane P.
Nov 2012
5.0
Yes, I recommend this pro
$359
Brooke showed up at 5 PM to feed & walk Tessa & stayed the weekend.

Sydney M.
Oct 2012
5.0
Yes, I recommend this pro
$72
They always are on time, do everything that is asked and they play and love my cat.

Marcia C.
Aug 2012
5.0
Yes, I recommend this pro
$90
It's easy!  Once I had a personal interview with their office manager to get a key and to inspect the home, I schedule all of my service visits on the web.  They always call to confirm before my service dates and they require that I let them know when I get back home.  If I am delayed getting home, I know I can arrange for additional visits as required.  Sitters all seem to just love my kitties, always have affectionate notes from the sitters reporting on each visit.  My kats are really happy when I get home, my sitters have become welcome family members that my kats trust.  Absolutely recommend to anyone needing sitter for pets.
Response from YOUR BEST FRIEND'S FRIEND
"Thank you so much Member, we adore your kitties, the kind words are much appreciated. The YBFF Team."

Marcia C.
Jan 2012
5.0
Yes, I recommend this pro
$250
I've been using YBFF for several months for my Kat sitting needs while I travel.  My kats are much happier with two visits a day and they get lots of smooches from the sitter who provides the service.  They are well fed and loved while I'm away.  The December trip was my longest at 5 days, most trips are 2 nights and all went well on this longer trip.  I get a daily note from the sitter about the state of the household and if there were any issues with the kats during that visit.  I really enjoy reading these notes, it keeps me connected to my best friends.

Lisa S.
Dec 2011
5.0
Yes, I recommend this pro
$53
The service was provided over two days, 12/3 - 12/4/2011. The caregiver did NOT stay at the house. YBFF came to care for our elderly kitty who does not do well at vet kennels. She also requires medication, and YBFF took care of administering her meds. I appreciated the notes that the caregiver srote in the service-provided notebook, so that we knew how kitty behaved and followed her routine.
We have used YBFF in the past, for up to 10 days, and the service has always been very good. We appreciate the time the caregiver spends with our kitty, as she is needy for attention, but not the most amiable of animals. Use YBFF. You will not be disappointed.
Response from YOUR BEST FRIEND'S FRIEND
"Thank you so much Member. Unfortunately Batsto is no longer with us but we will never forget him and he brought me much happiness!! Janice"

Patricia H.
Aug 2011
5.0
Yes, I recommend this pro
YBFF is simply, hands-down, the best pet care available.  There is a tremendous amount of trust required to place the care of your dogs in someone's hands and YBFF is the most reliable, caring, loving, professional firm.  From the precise management of medicine and dietary requirements to the always-accurate billing, YBFF makes our lives as smooth-running as possible.  They always try to accommodate last-minute schedule changes and they do it so very cheerfully.  The team loves animals and it shows.  We are extremely lucky to have found such an incredible group.  Janice Fehrman, the owner, runs a fabulous operation.  I could recommend them more.

Leigh C.
May 2011
5.0
Yes, I recommend this pro
$186
Great job as usual.

Amy G.
Mar 2011
5.0
Yes, I recommend this pro
$100
They are excellent. They truly care about my dog.

JOSEPH F.
Jan 2011
5.0
Yes, I recommend this pro
$18
They are very flexible. I can get help the same day if I need it.

Richard C.
Dec 2010
5.0
Yes, I recommend this pro
$250
My older dog (18) can only handle a short walk, but the younger dogs needs a real work out! YBFF managed that with no difficulty. The dogs love all the people that come, but it's mostly only the one regular. You can tell by the notes and commends how much the "walkers" love animals and especially my two dogs. Quality care, great prices (much less than a kennel), dogs love 'em, attention to details, better care than any kennel I've used...and oh, yeah! Did I mention my dogs love 'em?

WILLIAM C.
Sep 2009
5.0
Yes, I recommend this pro
$250
Service performed for 7 days withou one problem. Highly recommend this company.

Lisa S.
Dec 2008
4.0
Yes, I recommend this pro
$85
Our kitty is 13 years old, and we have only recently discovered that she needs to be an "only" cat. Batsto had been kenneled at her vet's office when we traveled. Those stays became increasingly stressful for both Batsto and the vet staff. Also, none of our friends wanted to come in to care for her, because she is a little surly at times. Batsto was much better when we returned from this trip than she had been previously when we picked her up from "kitty jail"(the vet's office). And, the reports left by the caregiver help us to understand that she was much happier with care from Your Best Friend's Fried caregiver Kasey, and being in her own home.

Kim G.
Aug 2008
5.0
Yes, I recommend this pro
$20
They are wonderful and professional. We are very impressed with the service we have had and the personal care they have given our dog. We trusted them from day one with our house and our pet and have been very pleased with the service. We would recommend them to anyone and they give us so much peace of mind.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

YOUR BEST FRIEND'S FRIEND is currently rated 4.8 overall out of 5.

YOUR BEST FRIEND'S FRIEND accepts the following forms of payment: CreditCard

Yes, YOUR BEST FRIEND'S FRIEND offers free project estimates.

No, YOUR BEST FRIEND'S FRIEND does not offer eco-friendly accreditations.

No, YOUR BEST FRIEND'S FRIEND does not offer a senior discount.

Yes, YOUR BEST FRIEND'S FRIEND offers emergency services.

No, YOUR BEST FRIEND'S FRIEND does not offer warranties.