About us
Angie’s List Super Service & Honor Roll Awards, #2 for Kentwood Real Estate, DTC with sales over $32 Million involving 77 transactions, 5280 Magazine’s 5 Star Agent Award from 2009_2018. DMAR’s Titanium and Platinum Awards. Denver area Realtor Tom Gross has a long list of highly satisfied clients and is one of the top Realtors in the Denver Metro Area. He is known for his extensive depth of knowledge and expertise regarding the real estate process based on more than 30 years of experience. Tom has built his business on frequent communication, accessibility, attention to detail, client advocacy, patience and gratitude. Tom’s reputation has created relationships within the real estate community that lead to cooperation and smooth transactions with cooperating Realtors. They respect and trust his professionalism and know he will work diligently to overcome obstacles. Tom started his real estate career working with his father in Perkasie, PA just outside Philadelphia. While in Perkasie, he met and married Lori. They moved to Denver in 1998 and settled in the Cherry Creek School District to raise their 2 children. Tom is active in the Cherry Creek School District in their Leadership Program and on their Long Range Planning Committee. “I am available any time to schedule a no pressure interview to answer any questions you may have. I will provide you with a simple and accurate answer so you can make the best decisions for your real estate needs. Just give me a call at 303_591_2116. Thank you.” Tom Gross
Business highlights
Emergency services offered
41 years of experience
Services we offer
Real Estate. Selling, Buying, Investing, New Home Construction, Luxury
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
Our recent projects
- 6
Assorted photos uploaded by Tom Gross Real Estate Team
Reviews
4.821 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 95% | ||
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Filter reviews by service
Showing 1-21 of 21 reviews
Yvonne S.
Nov 2015
Tom Gross was professional and concerned for my mom as a seller, but also for the new buyer. He wanted the house to be clean, safe and ready to take on the personality of a new family. I appreciated him looking out for both of us, more than choosing to make a quick profit but at someone's expense. Tom showed us he had honesty, integrity and dedication to his work and his clients. I appreciate the patience he showed as we encountered some legal bumps in the road, with guardianship issues and differing law requirements across state lines. In the end, Tom has one thankful seller and one thrilled new home owner. What more could we ask for? Thank you Tom for your exceptional service and Thank you Angie's List for directing me to a great realtor !
Yvonne S.
Nov 2015
Tom Gross helped to sell my 85 year old mother's home. She is living with us outside the state of Colorado. Tom was great in keeping us informed, making update and repair recommendations, providing names of contractors, checking the progress of the repairs, listing the house, having a successful showing and receiving multiple offers after the first day. As I was out of the Denver area, he was my eyes, ears and hands for all the things I could not do. I called Tom Gross because he was well rated on Angie's List. He has exceeded my expectations and I would recommend him to anyone looking to buy or sell a house.
Pamela S.
Sep 2015
Tom went above and beyond what is normally expected to sell my home. Because the home backed up to a busy street, the online location maps made it appear that it was directly on the road, causing potential buyers to forgo looking at the home. Tom tried several different methods to neutralize the misperception from the websites. We worked very hard to sell the home, and when we encountered an unexpected problem with some of the stucco, Tom identified several well qualified contractors to come out and give bids on the needed repairs. He was receptive to my ideas as well, and was a steady and rational support for me throughout the process. He was great to work with.
Yvonne S.
Apr 2015
Tom Gross was professional and concerned for my mom as a seller, but also for the new buyer. He wanted the house to be clean, safe and ready to take on the personality of a new family. I appreciated him looking out for both of us, more than choosing to make a quick profit but at someone's expense. Tom showed us he had honesty, integrity and dedication to his work and his clients. I appreciate the patience he showed as we encountered some legal bumps in the road, with guardianship issues and differing law requirements across state lines. In the end, Tom has one thankful seller and one thrilled new home owner. What more could we ask for? Thank you Tom for your exceptional service and Thank you Angie's List for directing me to a great realtor !
Landon S.
Feb 2015
Beginning with our first meeting, Tom provided all the information we needed. He had comps for homes in our area and his extensive experience selling homes in Denver added more context to the sale of our home then just comps. We were concerned about the speed of the market while we were trying to sell and buy. Tom offered suggestions for how we could manage multiple scenarios, including if our home sold before we were able to find the right new home. In our first meeting, Tom walked through our house to talk honestly about asking prices and expectations. he also asked us what was most important to us about our relationship with a real estate agent and what we needed to feel the process was successful. He delivered on everything we laid out during this meeting.
We were interviewing several agents at this point and Tom was the most reassuring in his experience and knowledge. His competence was obvious after just one interview. His rate was competitive. He had a very high rating on Angie's list and good reviews.
We had a tight timeline that we wanted to execute and Tom made sure we stayed on track with each detail. From the staging, photographs, listing, and even hanging the sign. Tom was very hands on while also being responsive to our questions and concerns. He provided all the infrastructure for us to have a successful sale.
We had 6 offers right away. Tom drew up a comparison of the offers and walked us through it. He worked with the buyers' agents to tailor the offers to what we were looking for making the match between our needs and the prospective buyers'.
When we started looking at homes, Tom's partner Britt lead us through the process. They were in constant communication about where we were in the process making it easy for us to work with both of them simultaneously.
Britt really worked around our schedule for looking at houses. She also worked around our shifting criteria on searches as we tried to narrow what we were looking for. There were times when she knew what we were looking for more than we did! She listened and asked questions and helped us think through our options and needs in ways that were positive and affirming. When we found the house we wanted, we were competing against other offers. Tom and Britt suggested ways to make our offer stand out and it worked.
Overall we were so pleased working with Tom and Britt and the process was successful because of their expertise, responsiveness, and attention to detail. We have already referred them to friends and coworkers.
Marylou R.
Feb 2015
unknown
Response from Tom Gross Real Estate Team
"Actual date of service: April, 2008. Thank you for the great review. It was a pleasure representing you in the purchase of your Stapleton home in August, 2008. Enjoy!"
Landon S.
Sep 2014
Beginning with our first meeting, Tom provided all the information we needed. He had comps for homes in our area and his extensive experience selling homes in Denver added more context to the sale of our home then just comps. We were concerned about the speed of the market while we were trying to sell and buy. Tom offered suggestions for how we could manage multiple scenarios, including if our home sold before we were able to find the right new home. In our first meeting, Tom walked through our house to talk honestly about asking prices and expectations. he also asked us what was most important to us about our relationship with a real estate agent and what we needed to feel the process was successful. He delivered on everything we laid out during this meeting. We were interviewing several agents at this point and Tom was the most reassuring in his experience and knowledge. His competence was obvious after just one interview. His rate was competitive. He had a very high rating on Angie's list and good reviews. We had a tight timeline that we wanted to execute and Tom made sure we stayed on track with each detail. From the staging, photographs, listing, and even hanging the sign. Tom was very hands on while also being responsive to our questions and concerns. He provided all the infrastructure for us to have a successful sale. We had 6 offers right away. Tom drew up a comparison of the offers and walked us through it. He worked with the buyers' agents to tailor the offers to what we were looking for making the match between our needs and the prospective buyers'. When we started looking at homes, Tom's partner Britt lead us through the process. They were in constant communication about where we were in the process making it easy for us to work with both of them simultaneously. Britt really worked around our schedule for looking at houses. She also worked around our shifting criteria on searches as we tried to narrow what we were looking for. There were times when she knew what we were looking for more than we did! She listened and asked questions and helped us think through our options and needs in ways that were positive and affirming. When we found the house we wanted, we were competing against other offers. Tom and Britt suggested ways to make our offer stand out and it worked. Overall we were so pleased working with Tom and Britt and the process was successful because of their expertise, responsiveness, and attention to detail. We have already referred them to friends and coworkers.
Raymond P.
Aug 2014
We initially contacted Tom about 6 months before we actually put the condo on the market. We intended to interview several Real Estate agents, but after Tom's presentation we agreed that we had no reservations about listing with him immediately. This is NOT typical behavior for either my sister or myself, but Tom really impressed. Even though we didn't actually put the house on the market for 6 months, Tom stayed in touch, letting us know about other listings that came on the market, giving us advise about which improvements to the property would be worth the investment, and referring us to both material providers and workmen. I should note here that the property in question is a condo worth about $175,000- much lower than most of Tom's listings. When I asked him why he wanted this listing he replied that he wanted to be a presence in all areas of the real estate market, in all price ranges and all areas of the Denver metro area. Tom's strategy was to list the property in the MLS for 3 days before allowing any showings, to "build excitement" and hopefully multiple offers. On the 1st day the property was available for showings, we had 20 showings, and received 9 offers, all of which were at least full price. We settled on a cash offer $10,000 over asking price. Throughout, Tom answered all of our questions, anticipated potential problems and had a strategy for solving them before they became serious issues, and maintained a calm, professional manner. We really couldn't ask for more in an agent. Everything he said he would do was done, from having professional stagers come to the house to set things "just right" to getting truly superior photos for the MLS. I have bought and sold about 10 properties in my lifetime, this is the first time I used Tom, and we found him through Angie's List. I can truly say Tom exemplifies what a Real Estate Agent should be and do. He brings an extraordinary level of professionalism and it results in top dollar for his sellers.
Response from Tom Gross Real Estate Team
"Thank you for the wonderful review. I truly enjoyed working with you and your sister. It was a big move for her I am thrilled we were able to smooth the process as much as possible. The marketing plan worked perfectly to produce an exceptional result in a minimum amount of time. Thank you for the opportunity and privilege to be of service."
Steve H.
May 2014
unknown
Response from Tom Gross Real Estate Team
"Thanks for the great review. It was a pleasure to work with you to find a great home for you in Denver/Aurora. Thank you for the opportunity and privilege to be of service."
Carrie F.
Nov 2013
He is awesome. I would use him again in the future.
Response from Tom Gross Real Estate Team
"Thanks for the great review. I am thrilled were able to find you a great home."
Gregory S.
Aug 2013
He was amazing. He was able to find homes that fit my specifications. He was always available and made me feel like I was a priority. He always responded the same day and if he couldn’t, he would inform me of such. He made the whole process streamlined and was fantastic to work with.
Response from Tom Gross Real Estate Team
"Thanks for the great review. I always enjoy working with first time homebuyers. My goal is to provide an exceptional real estate experience. Enjoy your beautiful home!"
Katie B.
Aug 2013
We love Tom. We can be picky and he took us to see about 60 homes. He was very patient through it all. We are also new homeowners and new to Colorado. He was very helpful in explaining things we need to be on the lookout for.
Response from Tom Gross Real Estate Team
"Thanks for the great review. I love working with new homeowners relocating to beautiful Colorado. It was a pleasure working with you to find the right home and community for your family. Enjoy!"
Carmen N.
May 2013
We worked with Tom Gross and Coldwell Banker to sell our 4 bed/2.5 bath home located in Castle Rock in early 2013. The main reason we decided to work with Tom was his ability to market our home. We had high quality pictures taken of our home and it was listed on many different websites within days of the pictures being taken. We were a bit concerned that Tom wanted to list our home about $10,000 less than what we believed it to be valued at. However, the lower price did generate a good deal of interest and led to a number of offers. We ended up accepting an offer that was right at what we had wanted to list the home at to begin with. Tom was always very punctual and responded quickly to any issues we had. We only had two minor issues that resulted in the "B" grade we gave. The first involved our closing date and the amount of interest paid on the loan. Due to our closing date being on Feb. 28th, we were going to have to pay interest for the full month of March as well, which amount to nearly $900. We were flexible on our closing date and had moved completely out of the house a week earlier, so we would have been able to close earlier without issue. Tom was still able to get our closing moved earlier in the day and we didn't end up having to pay the interest, but It would have been helpful if Tom had known of this issue earlier and we could have planned accordingly. The other minor issue involved canceling our home insurance. This was our first time selling a home, and, while we should probably have known we needed to cancel our insurance, it would have been helpful for Tom to let us know that needed to be taken care of. Outside of these minor issues Tom was a very good real estate agent, and I would recommend him to any seller looking to sell their home quickly.
Response from Tom Gross Real Estate Team
"Thank you for the great review. Our marketing strategy produced multiple offers that enabled us to negotiate an excellent final sale price above the list price. The issue with FHA loans and the requirement that you must pay an entire month of interest even if the loan is paid-off on the first or second day of the month is an issue we always strive to avoid. Unfortunately, the title company did not notify me that the seller's/member's loan was an FHA loan until 24 hours before closing. We did go to great effort to expediete the payoff so the seller/member was not charged an extra month's interest. However, the issue created unnecessary stress for the member which I regret. We have now instituted a procedure with the title company to be sure to identify FHA loans well in advance so closing can be scheduled prior to the end of the month to avoid the mortgage interest issue in the future. In regards to homeowner's insurance, I apologize for not reminding the member to cancel their homeowner's insurance. Unfortunately, the effort to expediete the mortgage payoff as described above was a major distraction at closing. I will be sure to remind sellers/members in the future. I appreciate the thoughtful and constructive comments. It is our goal to provide clients with the best real estate experience possible. We will properly address these issues in the future."
Peter W.
Mar 2013
We were unhappy with Mr. Gross's service.
We would not contract with him again, nor would we recommend him.
He did not provide several things we requested (e.g. to see his marketing copy before it was published). We had to specifically ask that our property be included in some marketing venues that his company promoted.
We were uncomfortable with his original representation of the property. When it didn't sell in the first month on the market, we decided to override his advice by insisting that he more accurately reflect the property specifics. When those changes were made the property sold quickly.
He was constantly trying to get us to lower the price of the property even though it appraised for almost ten thousand dollars more than we sold it for. Had we followed his pricing advice, we calculated our losses could have been in excess of twenty thousand dollars.
While he promoted his credentials as a certified negotiation expert, we saw no evidence of any negotiating skills
He gave us the impression that he wanted to get this property off his books quickly and that he was working more in his own interest than in ours.
To his benefit, he reliably scheduled showings and put forth a consistent effort to maintain the security of the property.
We would not contract with him again, nor would we recommend him.
He did not provide several things we requested (e.g. to see his marketing copy before it was published). We had to specifically ask that our property be included in some marketing venues that his company promoted.
We were uncomfortable with his original representation of the property. When it didn't sell in the first month on the market, we decided to override his advice by insisting that he more accurately reflect the property specifics. When those changes were made the property sold quickly.
He was constantly trying to get us to lower the price of the property even though it appraised for almost ten thousand dollars more than we sold it for. Had we followed his pricing advice, we calculated our losses could have been in excess of twenty thousand dollars.
While he promoted his credentials as a certified negotiation expert, we saw no evidence of any negotiating skills
He gave us the impression that he wanted to get this property off his books quickly and that he was working more in his own interest than in ours.
To his benefit, he reliably scheduled showings and put forth a consistent effort to maintain the security of the property.
Response from Tom Gross Real Estate Team
"Due to professional standards and confidentiality regulations I am limited as to the detail I can present in my response. Consequently, I will present the facts that are of public record. The property in question is 18202 E. Layton Place, Aurora, CO 80015. The owner of record was Millennium III Partnership, LLC. Millennium III Partnership LLC purchased the subject property for $149,900 on May 25, 2012. Millennium III Partnership, LLC subsequently sold the property on December 18, 2012 for $211,500. The home was listed by myself and Coldwell Banker Residential Brokerage ( at the request of the principals of Millennium III Partnership, LLC ) in MetroList on August 22, 2012 for $219,900 as a three bedroom home. On September 26, 2012 ( 35 days on market ) the list price in the MLS was changed to $214,900 and the total bedroom count was changed to 2 bedrooms ( the bedroom in question was a potential bedroom in the finished basement - the home was sold previously as a 3 bedroom on May 25, 2012 ) The home was subsequently placed under contract in the MLS on November 16, 2012 ( total of 86 days on market ). The home in question was a beautifully restored home overlooking the Quincy Reservoir. We promoted the home as a "Private Lake House" much to the pleasure of Millennium III Partnership, LLC. We had a very strong response to the home. As the review suggests we worked very hard to coordinate showings over 86 days on market. The ultimate sale price compared very well to the comparable sales for two bedroom homes in the area. In fact, the appraisal that was completed by the buyer's lender and referenced in the review compared the home to several three bedroom homes. The contents and tone of the review are very disturbing and in many ways baffling to me. Unfortunately, the sellers declined to meet with me or our management team prior to closing to discuss their concerns. The home was on the market more than twice as long as my average listing in 2012. I worked very hard to generate an acceptable contract for Millennium III Partnership, LLC. The ultimate sale price was within 1% of my original projection of value. This is my first experience with a negative review in 20 + years in the real estate profession. We all make mistakes. The issue is how we respond and rectify our mistakes. In this case, the market data supports the conclusion that we generated a good result for Millennium III Partnership, LLC. A result the principals accepted and approved. I truly regret that the members who wrote this review are now harshly critical of my work. I wish they had been available to meet with me or our management team prior to closing so we could have attempted to properly address their concerns. If given the proper authorization from the principals of Millennium III Partnership, LLC I will be happy to provide additional details regarding the number of showings, feedback, offers received and the lender's appraisal as well as excerpts from the correspondence with the principals during the 86 days on market including positive/appreciative emails from the member as recently as November 28th 2012."
James O.
Jan 2013
H
Response from Tom Gross Real Estate Team
"Thank you for the great review. It was a pleasure and privilege to be of service. The pride of ownership was obvious in your home. Thank you for the opportunity to market and sell your home."
Timothy J.
Sep 2012
Tom was very courteous and professional through the entire period. He is a great listener and while he had opinions about the asking price, paint color, etc. we did not feel that he was trying to talk us into anything. His office staff was very courteous when calling about showings. It took much longer to get the house ready to sell than time on the market, but Tom was very patient and seemed to really care that things were right, not just quick. When we got multiple offers, Tom was excellent in explaining the offers, his opinions about each, and how to proceed. When there were last minute issues with the contract, Tom was right there, answering our calls and emails and making sure that we did not feel rushed or pushed in any was. I truly felt that he had our best interests at heart and wasn't just interested in getting the house sold and collecting his commission. We would definitely use Tom and his office again for our realty needs.
Response from Tom Gross Real Estate Team
"Thank you for the great review. It was a privilege working with you. Your willingness and cooperation in preparing the home for sale contributed to a great outcome. Thank you for opportunity to be of service."
Laura H.
Jun 2012
We were on a strict time line and put an offer on a house within 1 month of the initial conversation.
Response from Tom Gross Real Estate Team
"Regrettably, I was late to several appointments that took place during late afternoon rush hour traffic that required me to drive across town. It has always been my goal to be as punctual as possible. Fortunately, we found a terrific home on a late Sunday afternoon that had just come back on the market. We prepared and executed the contact that evening. Closing will take place later this month."
Thomas T.
May 2012
Fantastic Experience
Response from Tom Gross Real Estate Team
"Thank you for the great report. It was a pleasure and a privilege to sell your home. Thank you for your trust."
Eva P.
Apr 2012
He charges 6 percent of the sale.
Response from Tom Gross Real Estate Team
"Thank you for the positive report. It has always been my goal to provide the best possible results for my clients including maximum net proceeds from the sale of their home. I trust that at the conclusion of our work together you will be very pleased with my services and results that I generate."
LORI W.
Nov 2011
Tom is very professional. He listens and is extremely responsive. We appreciated that he had so much experience to handle the purchase challenge. We would absolutely select him again to sell or buy a home.
Response from Tom Gross Real Estate Team
"Member - thank you for the positive report. It was a pleasure and privilege to assist you and your family in your.move. I am very pleased we were able to coordinate the sale of your home with the purchase a new home. Enjoy your lovely home."
Peter K.
Sep 2011
Very well. Tom is very professional, calm, and honest.
Response from Tom Gross Real Estate Team
"Thank you for the terrifc report. It was a pleasure helping you and your family relocate to beautiful Colorado. Enjoy your lovely home!"
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FAQ
Tom Gross Real Estate Team is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 2:00 PM
Tom Gross Real Estate Team accepts the following forms of payment: Financing Available, Check
Yes, Tom Gross Real Estate Team offers free project estimates.
No, Tom Gross Real Estate Team does not offer eco-friendly accreditations.
No, Tom Gross Real Estate Team does not offer a senior discount.
Yes, Tom Gross Real Estate Team offers emergency services.
Yes, Tom Gross Real Estate Team offers warranties.
Tom Gross Real Estate Team offers the following services: Real Estate. Selling, Buying, Investing, New Home Construction, Luxury