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Superior Fence and Rail

Fencing

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Showing 1-1 of 1 reviews

Roger C.
07/2021
1.0
fencing
  + -1 more
Absolutely the worst company we have ever worked with! We hired Manuel Rabelo (owner) and his team at Superior Fence and Rail to install a four foot tall split rail fence with weld wire in our backyard in Parker, CO on June 24, 2021. When they finished, they left behind six scraps of weld wire strewn across my yard, shards of wood, and rock beds torn apart. My wife mistakenly stepped on the wire and it went through the sole of her shoe into her right heal. We pulled it out of her foot and treated it. I called to complain and although Kacie Buckiewicz (operations specialist) was sympathetic, I never even got a call or apology from Manuel. Five days later I noticed my sprinklers were not working. I looked closely at the gate and realized their crew cut my electrical cable from the control panel to the sprinkler valves. It was laying right on top of the ground. I called and was told by Kacie that it was not their responsibility because it was not marked. I don't know how to mark a cable that is above ground. Plus, I specifically told the crew about it before they started. I asked to speak to Manuel. She said he would call me back. I called 6 times and e-mailed once with no response. I finally had to fix the wire myself before my lawn and plants died. After spending $5805 on this, I expected a professional company with good service. Instead, I'm telling everyone I know how horrible this company is and never, ever to hire them.
Description of Work: Install a 4 foot split rail fence

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$5,805

    Contact information

    Denver, CO 80130


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing

    FAQ

    Superior Fence and Rail is currently rated 1 overall out of 5.
    No, Superior Fence and Rail does not offer free project estimates.
    No, Superior Fence and Rail does not offer eco-friendly accreditations.
    No, Superior Fence and Rail does not offer a senior discount.
    No, Superior Fence and Rail does not offer emergency services.
    No, Superior Fence and Rail does not offer warranties.

    Contact information

    Denver, CO 80130