Rushton Tree Service

I have used them several time and they do good work. The only problem is scheduling, they have to schedule several weeks out. They do quality work and do good clean up, professional. It depends on how big the tree is to how long it takes to get the job done. They may need to higher more people to work for them to get scheduling faster

They did a Great job

I hate to say that this is a company I will never use again after years of service they provided us. I'm not sure what has happened to this company, but they have really lost their edge. We were quoted in April to have our tress done, and gave them the go ahead in early May. They let us know that they would be 5-6 weeks out. After 3 month of waiting I made a call and they told me that they had no idea when they would get to our home. In October I get a call and they said they would be out the next week. After coming out we had to call them back and as they did not finish the job. Now that the job is done and we paid for the service we have received 3 separate invoices, and I have the bank records showing the cleared check.

Trimmed our front yard tree

They cancelled and rescheduled on my 3 separate times. The first cancellation was due to weather creating urgent business elsewhere they wanted to attend to. The second due to a car parked in a bad place. I was patient and understanding up until this point, even though they hadn't communicated the need to have the cars off the street. The final cancellation on their part was due to their system losing our paperwork so they didn't have have us down for our appointment. We had the street coned off and cleared with their instructions. When I called, the manager was very offensive and claimed I didn't know how to run a business because I would be more understanding with these cancellations. Very offensive, and a waste of my time. I would not recommend this company.

It was fine. They were fine. It was mostly positive, I don’t have anything negative to say about it except that it was expensive but it is just an expensive service in general. They were reasonably prompt. They did what they said they would. They are close to where I live. I don’t have a frame of reference for the price, so what I felt was a lot was probably reasonable. I asked them to not trim that much in one area and they didn’t. At the time I was new in the area and this is who my neighbors used so I went with them and in the future, I would look around a little bit but I would certainly consider them.

They must have been pretty busy as it took a couple of weeks to fit us into the schedule, but that was not a problem. They had to come back multiple times to start the job as there was a vehicle parked on the public street in front of the tree. I would have thought that they would have put out a no parking sign or cones the night before, but did not. At any rate when someone from our home owners association finally put a note on the vehicle and it was moved they came back out and cut down the tree. They came back a week or 2 later and ground the stump that was left. Their price was much better than the other companies we looked at.

They have been very reliable, good and reasonable. They came on time, and did their job.

unknown

I've used this company repeatedly. Their voice mailbox has been full! I mean FULL! The're impossible to contact. When I did they said their person would call me back. All I wanted was a London Plain Tree planted which is a legal tree on Denver property between a Denver sidewalk and a city street. After repeated calls, I was told that they would call me. This is not the first time I called them for this. The first time, months passed. The second time, weeks. I have no use for a company that wont return my repeated calls. I have to answer to a Board and here I'm stuck with telling them that a so called 'respectable company' wont return my calls. Rushton is useless!

I spent too much on their services. It was several hundred dollars and I don’t know exactly how much it was. They are generally reliable. I usually get competitive bids and they have usually been lower. Their clean up and stuff is good.

They were kind and professional, they did a great job, I liked them a lot. I would highly recommend them.

They were very good. They were certainly fast and very pleasant to work with. They were efficient. They were really good on the cleanup. Their price was good and definitely at the low end. When they called and left the message on when they were coming, the message was so garbled that we didn't understand what they were saying and we had a mix-up on the time of the appointment. That was the only thing that went wrong. They were very professional and we would use them again.

Rushton Tree Service removed a large, dying Silver Maple from our backyard. We live in an old Denver neighborhood where houses are but a few feet apart, and garages only inches apart. There is no access for "cherry picking" equipment. Tree removal here requires a crew experienced with using only ropes, chainsaws, and handtrucks. The crew of three from Rushton handled this dangerous task, with a methodical and thorough approach. They managed to take down this 60-80 foot tall tree, a couple yards from our house. They removed the lumber, and cleaned up remaining branches, bark, and sawdust. Rushton was unable to remove the stump as planned/quoted, thus the "C" grade under "professionalism," for lack of a more appropriate category. Their equipment is too large for the limited access available. Overall, two thumbs up.

stay away

Everything went great. There prices were very reasonable. I would certainly use them again and would recommend them out.

The estimate was very prompt. It took about 5 weeks from the date I gave the green light for the work to be done, which I was told up front, due to the price being their winter rates. The scheduler/receptionist could use a little better/friendlier phone demeanor. The workers who came out to cut down the tree and then the crew that came the next day to grind the stump were all fantastic. They all went above and beyond and left no mess. They were very helpful with additional requests about how I wanted things to be done.

they are not able to schedule the work in advance, i received a 2 day notice. i was not able to accept the work as i work nights and have to sleep during the day. they said since it was a small job i woulod have to wait until they were in the area for a larger job, this is after waiting over 5 weeks to get scheduled. the person who answers the phone is not helpful and always has to have someone call you back, which can be several days later. i will not be using this service.

I'm a new owner and the trees had not been trimmed in years. The actual trimming work was very good. Larry Rushton did an on-site estimate and at the time said it was too late in the year to trim because the trees were starting to leaf out. Later that week his office called to schedule the work for that weekend! I said I needed to talk to Larry first because he said it was too late. They came anyway and trimmed without my permission! Later in the year I had a tree trimmer working next door look at my trees and he said the fruit trees had developed some fire blight and I'll lose several branches. I called Rushton to complain. The lady in the office is very unprofessional and doesn't check voice mail very often and it can be several days before they call back or even acknowledge a call. Weeks later after I complained multiple times Larry came back and said the fire blight wasn't that bad.

We?ve used them for twenty years because they are a good company; they do good work for lower prices. They seem to be professional and the owner is usually involved so you can tell that he knows what his employees are doing. You meet with him initially then the employees come out and do the rest of the work.

They came on time and did a good job. Their estimate was lower than most of the others. I was satisfied with their work and will use them again.

My neighbors had previously used this company. I had them come out to assess my tree to determine if it was worth trimming and removing the dead branches, or if it should be removed. Larry said it would be a waste of money to trim it, as it was too far gone, and had borers in it. I got another estimate, but decided to go with Rushton, because of my neighbor's recommendation and the fact that the estimate was substantially lower than the second one. They notified me the day before they came out, as promised, arrived promptly, took out the tree and did a great job of cleaning up. They even had a leaf-blower on the roof, cleaning off the mess. They shredded and hauled the smaller branches and piled the bigger ones at the curb. I was a bit worried as to when they'd come back and clean that up, but they were here bright and early the next day and loaded the trunk/branches and cleaned up the street. They also ground the stump the day after the tree was removed, and did a nice job.