These guys are complete con artists, in my opinion. They are an Alpine dealer and went in with a problem, my unit was loosing the Sirius subscription information every time I turned off the car. Several call to Sirius, they did nothing but resend the subscription information to the radio, so their customer service is suspect also. Anyway, I took my car in and after about 30 minutes they came back and said that the Alpine head unit was bad and that I needed to replace it. They suggested Kenwood that they had seen several units from Alpine with the same issue and their customers were tired of it and were replacing the head units. I said that the head unit itself can't be bad and if it was it should be under warranty that Alpine has one of the best warranty in the business. I then asked what it would take to have them pull the unit and have them send it off to Alpine. They said that it would take forever that they really didn't do that and that I would pay for labor. I said doesn't Alpine usually do that on warranty claims, he said well if I had purchased it at Quality Auto Sound maybe but since I did not the issue was mine. I said I would have taken it back to SBS Electronics in Wheat Ridge but they were out of business and that Quality Auto Sound was the closest Alpine dealer. I would suggest that no one use these guys in my opinion they are dishonest and I told the Alpine rep exactly that.
Description of Work: Examined my car stereo head unit for an issue with my Alpine losing the Sirius subscription information.
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Service Categories
Stereo and Home Theater Systems
FAQ
QUALITY AUTO SOUND is currently rated 1 overall out of 5.
No, QUALITY AUTO SOUND does not offer free project estimates.
No, QUALITY AUTO SOUND does not offer eco-friendly accreditations.
No, QUALITY AUTO SOUND does not offer a senior discount.
No, QUALITY AUTO SOUND does not offer emergency services.