Piper Sprinkler Company Inc.
About us
Piper Sprinkler Company Inc., has been serving the Denver County area for 30 years, providing only the highest quality materials and service for your home and property. We are a family owned and operated company that is fully licensed and insured. Some of our specialties include, Sprinkler And Irrigation System Installation, Boring, Snow Removal, Landscaping and Custom Lawn Design to name a few. At piper, we strive to make your landscaping dreams a reality, now matter how big or small! HOURLY RATES FOR SERVICE. FREE ESTIMATES FOR NEW INSTALLATIONS. NO TRAVEL CHARGE, MINIMAL FUEL SURCHARGE OF $3.00 TO $5.00 DEPENDING ON TRAVEL WHEN FUEL PRICES ARE UP.
Business highlights
44 years of experience
Services we offer
Boring, Boring Under Driveways, Drain Cleaning And Closing, Finished Grading, Ice Removal, Irrigation System Conversions, Irrigation System Winterization, Landscaping Services, Leak Checks, Outdoor Lighting Installation, Plowing, Pond Installation, Snow Removal, Snow Shoveling Services, Sprinkler Pressurizing, Sprinkler System Installation And Repair, Sprinkler System Redesign
Accepted Payment Methods
- CreditCard
Reviews
4.647 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 4% | ||
| 4% | ||
| 4% | ||
| 4% |
Showing 1-25 of 47 reviews
Judy B.
Oct 2017
Excellent service and quick work
Bruce B.
May 2015
The job was completed as was promised. The owner as well as one other worker arrived early in the morning to start the work and they were still working when I arrived home at 4:00 pm. A medium size back hoe had to be used to dig the hole and they were able to do this without damaging the sidewalk, driveway, yard etc.
Beverly S.
Mar 2014
For a sprinkler system put in 5 years ago and not have a problem on it, they only had to replace 2 heads in five years, that's amazing with the cold weather we have here. They're not the cheapest but you're paying for quality and you're getting quality. When they said they're going to be there, they're there. I find them very professional.
JUDY Z.
Jul 2013
Terrible. I had just moved and made this appt to turn on the sprinklers at my old house before closing. I had used them for six years at this address. They came late and then came to my new house (see previous review where I had an appt that they never came and didn't call and much later finally returned my calls...only after I had posted a negative review here) When he called me to say I wasn't there, I explained he had the wrong location. He seemed a bit put out that he had to drive somewhere else. I had made this appointment just over three weeks before and was very clear about the address. Once he finally got to my address the service was fine. I found a new sprinkler provider on Angie's list and am never using this company again!
Response from Piper Sprinkler Company Inc.
"CUSTOMER – [removed member name] ON 5-17-13 CUSTOMER MADE AN APPOINTMENT FOR 6-4-13 TO START UP THE SPRINKLER SYSTEM AT [removed member name] NEW HOUSE, [removed member address] NOTE IN FILE- ANY MAJOR REPAIRS PLEASE RESCHEDULE JOB COMPLETED 6-4-13 ON 6-5-13 A COMPLAINT/CONCERN WAS REPORTED TO ANGIES LIST. ON 5-29-13 AN APPOINTMENT WAS MADE TO START UP THE SPRINKLER SYSTEM AT 4326 SHOSHONE JOB COMPLETED 6-17-13. RECEIVED FINAL PAYMENT 6-19-13. ALL WORK HAS BEEN PAID FOR. ON 6-11-13 RECEIVED ANGIES LIST NOTIFICATION CALLED CUSTOMER ON 6-24-13 TO RESOLVE ISSUE AND LEFT A MESSAGE TO PLEASE CALL US BACK. NO RESPONSE FROM CUSTOMER."
Robin L.
Jun 2012
I first used Piper last fall (2011) to winterize my sprinkler system. Everything went great. I called Piper again this spring (2012) to start up my system. The work was done well, but the technician was 40 minutes late on a workday morning and never called to let me know he was running behind. I set up another appointment in June 2012 to fix a couple leaks and install a pressure reducer. Piper gave me a window of 1-3 pm. When the technician did not show by 3 pm, I left a message complaining. I finally received a call at 4:15 pm from Joe and had to reschedule.
This company seems to do good work, but their constant tardiness is very inconsiderate and frustrating. It's bad enough that they won't make an appointment and instead schedule a window like the cable company. It's worse that they don't call you when they are running behind. Moreover, when you call their office, you never get a live person. You always get an answering machine and therefore can't find out when the technician will arrive. Piper apparently thinks its time is more valuable than its customers'. This company used to get good reviews. I hope Piper reads all the recent reviews complaining about tardiness and gets its act together.
This company seems to do good work, but their constant tardiness is very inconsiderate and frustrating. It's bad enough that they won't make an appointment and instead schedule a window like the cable company. It's worse that they don't call you when they are running behind. Moreover, when you call their office, you never get a live person. You always get an answering machine and therefore can't find out when the technician will arrive. Piper apparently thinks its time is more valuable than its customers'. This company used to get good reviews. I hope Piper reads all the recent reviews complaining about tardiness and gets its act together.
Craig B.
Sep 2011
work was done as requested and price was reasonable but not a bargain.
GLENN K.
Jul 2011
Horrible experience with this company. They never completed the job, despite my request to thoroughly fix my system. They did minimal work, no effort to go above and beyond. Even with me willing to pay for it. System still not working right. I had a similar experience as another reviewer - waited patiently for my appointment (window 9-12) with a "no-show". They had the nerve to tell me the technician showed up and I wasn't home! I was waiting all morning, looking out the window and listening for doorbell with no noise in the background (just to make sure I wouldn't miss them). Poor service, poor results. Would not use them again!
Rachel S.
Apr 2011
Not well.
RICHARD L.
Apr 2011
Went extremely well. Very satisfied with all aspects of the job
TARA V.
Oct 2010
We had a terrible experience with this company. They never did what they say they would do. They had to come out multiple times until my sprinklers were actually fixed. Everytime they came out 'under warranty' we got socked with another bill--something else was wrong with the sprinkler and this wasn't covered. After the 3rd time and >$700 later, the repairman concludes I need a new clock, showed me the sprinklers worked on his temporary clock, and labeled the wires for me to go plug in my own clock. Upon leaving, he concedes we already spent a lot on the sprinklers and if we have any problems to call he will fix it for free. One week later, I plug in the new clock on nothing--sprinklers don't work. I call him up, he comes out, and you guessed it: drops another invoice on me on his way out. I refused to pay, explain on more than one occassion to their billing department the story, who were always real nice yeah yeah and then send me another deliquency notice. 4 months later I am still getting bugged by their billing/collections departement and will not pay based on principal--in fact, I want them to pay me back for the so called warranty calls that I ended up paying for. I should have known on my second call these were a shady operation when the receptionist had to check if we were on the do not pay list before sending out the repairman--apparently a lot of their customers are unhappy. I went with this company because they had a great rating on Angie's. My experience with Piper Sprinkler was so bad I questioned the veracity of Angie's lists ratings and terminated my subscription with them.
Response from Piper Sprinkler Company Inc.
"On 7/6/2010 Piper was contacted by The Member to diagnose a sprinkler zone stuck on and one that did not work. We sent a technician the same day and found wiring issues, bad gate valves and a zone valve that needed located requiring more time then available that day, we rescheduled with extra time to complete the job. On 7/12/10 we returned and replaced the gate valves, located and repaired wiring issues on zone one and tested zone 4, at that time The Member indicated he did not want the master valve wired up, our Technician did a wire splice on the existing wire let The Member know that his controller was not responding properly and should be replaced. The sprinkler system is not up to industry standards and The Member didn’t seem to want to bring the system up to standards. On 8/2/10 The Member called and reported his system was down, we responded the same day and our technician discovered additional wiring problems and that the sprinkler controller needed to be replaced, we returned with extra time on 8/4/10 to troubleshoot the wiring at which time we replaced the wiring from the controller to the valve box above ground per The Member using member supplied materials. The Member indicated he was going to replace the controller himself and our technician labeled the wiring for The Member and told him he would be happy to “stop by” if he ran into problems. On 8/12/10 The Member called and requested the technician stop by to check the wiring as the system would not run. The new controller required a master valve wire and we now had to run wire for the master valve the Member requested we not replace back in July. Piper Sprinkler makes every effort to address a customers needs and make the necessary repairs the most cost effective way possible. When dealing with a sub-standard system multiple issues can arise when repairs are made to one area another may react. We tried to resolve this with The Member and he felt that we should supply our service at no charge for an issue that we pointed out back in July. We worked at time and material for The Member on all return visits with no service call and made one return call at no charge. Customer Service is first with Piper Sprinkler however we cannot supply our expertise or services for free."
Ryan O.
Sep 2010
This was a hard job and one that I could not accomplish myself. Great customer service, great job, great quality.
VICKIE M.
Sep 2010
The people answering the phone are very courteous. They worked around their normal windows to fit an odd time frame I had available. The tech that arrived and did the work was very knowledgeable and explained the problems and required fixed in detail.
Jackie C.
Sep 2010
We had a large water leak of unknown origin. The water company had been out the previous day but found no source of the water leak. When the technician from Piper Sprinkler arrived, he was punctual & polite. He was very interested in helping us solve not only the obvious problem we had called them for, but also other repairs I remembered that needed to be done for quite some time but didn't recall until after he was there (checking the heads & clock to make sure they were both functioning optimally). He relentlessly pursued the source of the water leak until he found it. When he left, I was extremely happy with the service provided; for the first time in two years, my sprinkler system was not only functioning properly, but I was far more educated on the basics of monitoring & maintaining our irrigation system. I scheduled our Autumn system blow out & shut off for a month from now because I have total confindence Piper Sprinkler will keep me & my irrigation system very happy from here on out!
MICHELE L.
Aug 2010
They were very responsive and fixed the problem, we have had no problems since. We will use them for winter preparation for the lawn irrigation system in the fall.
Diane W.
Jul 2010
This company was truly EXCELLENT! I was frustrated from calling around and getting people that knew the sprinkler part but couldn't do the plumbing or vice versa. I was a little nervous that it was going to cost a lot of money. We moved into this house 2 years ago and had never used the sprinkler system (only to test). We knew it was leaking in several places. I called the company got somebody to come out in the next day or two. I was told there would be a fee. I was not sure I wanted to pay a fee for an estimate. But they explained to me that they would esentially be looking at the system to find where the problem was. I agreed to the fee and set the appointment. The gal on the phone was great! They came out on time, went over everything with my husband and we spent so little. It was a huge relief to know these guys know what they are doing. We had Tony come out. Truly professional and I would use them again in a heartbeat. Thanks for making it a pleasureable experience!
CHRIS B.
Jul 2010
all went very well. was on time, efficient and very knowledgeable.
SHARON M.
Jun 2010
Everything went perfectly! They recheck the system after it is installed to make sure everything works properly. Many of companies listed either didn't follow through with an estimate or never called back.
Jeff T.
Jun 2010
EXCELLENT - fast, efficient and reasonably priced -
Zalan S.
Jun 2010
The person answering the phone at Piper Sprinkler Company was very pleasant and was able to schedule me within the week. My yard had dead areas and the sprinklers had very low water pressure. Within minutes the two broken sprinkler lines were discovered. The technician repaired the broken lines and checked and adjusted all sprinkler heads. He was very thorough, cleaned up the mess he had to make and seemed to enjoy his job. I will use them in the future and will happily tell my friends about them.
Scott S.
Apr 2010
All work was completed in a timely fashion and at a very reasonable cost. I will never call anyone else.
Jan R.
Mar 2010
It turned out well. They fixed it, and they have great office personnel. They are affordable and I will continue to use them.
Nancy S.
Nov 2009
I had a pressure cap on my lawn sprinkler manifold blow out in the freeze we had in October. Piper company came and replaced the blown part. I also wanted to know if some valve boxes I had another company replace had taken away my ability to auto-drain/winterize myself. My system is one of those that you don't have to have the pipes blown out. Chuck was very patient with all my questions and took time to explain my system to me. Just to make sure that the manifold would be OK for the winter, I went ahead and had him blow out the pipes anyway.
Brian M.
Oct 2009
I worked with them last year so they sent me a postcard this year as they said that they would. I called and made the appointment; it was all very easy. John came out this time and he was particularly thorough. He left a sticker and a contraption on the shut off valve so that if a problem happened and the area was undisturbed, they would take responsibility.
Keith A.
Oct 2009
He came out early and did a great job. He was considerate, professional and responsive. The quality of his work was good and I was satisfied with his service.
Mark E.
Oct 2009
The patch on the leak didn't work. This wasn't the serviceman's fault as we had discussed the chances that it wouldn't before he began. Where we were dissatisfied was with the bill we later received for the electronic control box. They charged us $305.00 plus $70.00 labor for a clock we could have bought at home depot for about $75.00.
Response from Piper Sprinkler Company Inc.
"The sprinkler control boxes installed by Piper Sprinkler are commercial grade controllers not "homeowner grade" as sold in the big box stores. The difference between the two is substantial; Piper Sprinklers concern is that the home owner in this case appeared to be unaware of the price of the control box. Our technician's are required to quote every homeowner parts needed prior to installation and the technician has been put on probation for this oversight. Customer satisfaction is number one at Piper Sprinkler and we believe strongly in customer communication as many of our customers will attest. We encourage all clients to call and speak with our office regarding pricing/billing issues and stand by our products and workmanship."
Licensing
State Contractor License Requirements
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FAQ
Piper Sprinkler Company Inc. is currently rated 4.6 overall out of 5.
Piper Sprinkler Company Inc. accepts the following forms of payment: CreditCard
No, Piper Sprinkler Company Inc. does not offer free project estimates.
No, Piper Sprinkler Company Inc. does not offer eco-friendly accreditations.
No, Piper Sprinkler Company Inc. does not offer a senior discount.
No, Piper Sprinkler Company Inc. does not offer emergency services.
No, Piper Sprinkler Company Inc. does not offer warranties.