About us
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.6143 Reviews
Showing 51-75 of 143 reviews
Roz S.
10/2013
computer repair
 + -1 moreIt took him along time to go over what I had purchased. I thought that my laptop was not worth what it would cost to fix it, so I sent him away. It was a mess; it had nothing to do with him. He was very nice and conscientious. He was late, because he could not find me. He did what he could. I choose not to have him come back. He fixed my printer and downloaded some software. I had close to 600 viruses on my computer. He came out the day that I purchased the big deal. It took him along time and nothing got done. I would not use them again.
Description of Work: Pc Guy tried to fix my computer.
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$54
Response from Pc Guy
Marjorie A H.
10/2013
computer repair
 + -1 moreHe drove from East Denver and was here on time. He fixed my computer and everything is running smoothly. He was very professional and pleasant and did a very good job.
Description of Work: I purchased this Big Deal for computer service.
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Yes, I recommend this pro
$54
Response from Pc Guy
gerald M.
08/2013
computer repair
 + -1 moreIt went very well. He was quiet and polite, and did everything possible to solver out problems. He was an example of someone who knew what to do and did it.
Description of Work: Cleaned up the programs on my wife's computer. Restored her access to e-mail. Helped her with daily operation. Responded to her questions which arose after he'd left. Returned the following day to work out operational problems. Got everything humming. Refused to bill us for the second trip.
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Yes, I recommend this pro
$54
Response from Pc Guy
BARRY B.
08/2013
computer repair
 + -1 moreCalled back withing 1 hour of original call. Came to my location on time, settled in to work very efficiently, and the results show his work was A-1. Will use him again if neede.
Description of Work: Cleaned up trash in my computer. Made it run much more quickly. Installed virus scan
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Yes, I recommend this pro
$50
Response from Pc Guy
SHARON V.
08/2013
computer repair
 + -1 moreHe did excellent work. He was very knowledgeable and knew exactly what he was doing. He was punctual. I was very impressed with him. He was reasonably priced. Overall I was very impressed with his work and would highly recommend him to anyone for computer work. He was here for about 4.5 hours and it was well worth it.
Description of Work: Hooked up my computer and got it going.
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Yes, I recommend this pro
$162
Response from Pc Guy
Peggy B.
08/2013
computer repair
 + -1 moreHe worked on my computer and was able to get it running faster. But he was unable to get my wireless router working again. He did fix the other issue on our computer though. He was very nice and personable and gave us good information. He was also easy to deal with.
Description of Work: We had PC Guy come to take a look at our computer.
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$150
Response from Pc Guy
Renee S.
08/2013
computer repair
 + -1 moreFirst time experience has been very positive. Pc Guy's analyses (plural) of my system was most welcome. His opinion that my system still could be maintained, e.g. was not necessarily "outdated" -- is most welcome!
Description of Work: Install updates to Adobe and Java..Review PC hardware and software. When a question was asked, Pc Guy came back the same day -- TERRIFIC! Questions were answered in language I could understand...
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Yes, I recommend this pro
$162
Response from Pc Guy
Mary G.
08/2013
computer repair
 + -1 moreI do recall he was very polite, knowledgeable, and not as expensive as many other companies, I consider this a very great plus as it is easy to find service in any field if one can pay any price but difficult if one has limited funds. I WOULD CERTAINLY use him again and recommend him to any one needing his PC service.
Description of Work: This was for PC service.
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Yes, I recommend this pro
Response from Pc Guy
Ben L.
08/2013
computer repair
 + -1 moreJob went very well. Mark arrived promptly. Mark removed hard drive from old computer and reeinstalled it in new computer to facilitate transfer of files. Everything went smoothly and job was finished in a little over and hour.
Description of Work: Helped set up new desk top computer.
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Yes, I recommend this pro
$60
Response from Pc Guy
Joseph K.
08/2013
computer repair
 + -1 moreWe were very happy with the service. He was on time and he did all of the work that we asked him to do. I would call him again if service was needed.
Description of Work: He cleaned out one computer and he backed up the files so we could transfer to a new computer.
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Yes, I recommend this pro
$50
Response from Pc Guy
Richard B.
08/2013
computer repair
 + -1 moreHe did a very good job and he was able to take care of the problem. He cleaned out the computer. He was able to respond immediately unlike some of the bigger computer repair companies.
Description of Work: Our computer was having trouble hooking up to the internet.
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Yes, I recommend this pro
Response from Pc Guy
Angelica J.
07/2013
computer repair
 + -1 moreI felt that he was very honest and I have referred him to other people.
Description of Work: My computer was running very slow and he came and cleaned up a lot of files for me. He was very thorough of his explanation on things.
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Yes, I recommend this pro
$45
Response from Pc Guy
Jill O.
07/2013
computer repair
 + -1 moreWent well and I've had to call him a couple of times since then. He's been very accomodating.
Description of Work: Came to my house and cleaned up my computer.
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Yes, I recommend this pro
$99
Response from Pc Guy
David T.
07/2013
computer repair
 + -1 moreI was very impressed that he would spend that amount of time on the phone troubleshooting with me. He did a great job asking questions and determining if it was a problem he could help with or one he couldn't (i.e. internet service). I would without a doubt, use him again.
Description of Work: I called because I wanted our 3 computers serviced. I had to leave a message. He returned my call in a timely manner. He then spent 20-30 minutes speaking with me about the problems our computers were having. He wanted to determine if it was a problem he would be able to help with or if not, we could save the money we were going to spend. He suggested some things we could try first and if those didn't work, he would be more than happy to come at that time.
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Yes, I recommend this pro
Response from Pc Guy
Gwinda H.
06/2013
computer repair
 + -1 moreHe explained everything he did in a non computer geek type language that I understood. I would not hesitate to call on him again. I have his business card close at hand. Great guy with lots of patience!
Description of Work: He removed a lot of unused programs & added some things that would be useful to me. He made my computer run so much faster.
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Yes, I recommend this pro
$54
Julie M.
04/2013
computer repair
 + -1 moreI was fooled again. This guy is bad news.
Description of Work: My first review about Mark was very good, though I thought he was very expensive (he saved me a lot of time, so I thought it was worth it). My brand new computer -- one that Mark built himself -- started having problems about a week after he installed it. In addition, my home computer, which Mark also worked on, started locking-up, lots of error msgs, etc. After another week or so, I called Mark because I thought I needed a new home computer -- he looked at it and said "oh, it's just another cheap machine." So, of course, he tried like h*** to sell me another one he would build. After thinking about it, I decided to purchase an "all in one" computer. I told Mark that's what I wanted, and after several days, he came back to me with a bid of $1,800. That's just the machine -- no software, no installation. Funny, I wrote back that day to let Mark know I just bought the EXACT same computer from Best Buy for $829.00. His response was "great! when would you like me to set it up." Really? He tries to over charge me by $1,000, and he thinks I'm still working with him?? Obviously, I didn't trust him at that point, so I decided to call another repair company called Tek-ease, which I found on Yelp. To make a very long story short, not only was my "cheap, substandard" home computer fine (I took the all in one back), but my office computer -- the one Mark built and sold me for $2400) had many problems, which my new computer guy, Ryan Korkie -- who just joined Angie's List by the way, fixed both machines and my life is back to normal. Seriously, Mark comes across as a nice person, but don't trust him. Remember this story, and call Ryan when you need help with your computer(s). How he ended up with as many positiive reviews on Angie's List really makes me wonder about their credibility. If he duped me, he's done if before, and he WILL do it again. Just remember, Mark, what goes around comes around.Julie Montgomery
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Yes, I recommend this pro
$2,400
Response from Pc Guy
Carl N.
02/2013
computer repair
 + -1 moreHe told me to restart my computer. I appreciated it that he did not charge me for his advice. I would try him again because of his honesty.
Description of Work: He gave me advise on how to get pop ups off my computer.
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Yes, I recommend this pro
Juliana R.
02/2013
computer repair
 + -1 moreFirst Issue Bought a new printer that needed add to wired and wireless network. This was a brother all-in-one printer which is not a user friendly product. Second Issue Needed a new router. On both issues, Mark walks through the problem and how he is going to solve it. Very professional and friendly.
Description of Work: Great Experience
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Yes, I recommend this pro
$355
LeAyne P.
12/2012
computer repair
 + -1 moreMy mistake, would like a refund...
Description of Work: Made mistake thinking he was in Denver. Charged $54 but received no refund He is in Indiana.
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$54
Response from Pc Guy
Terri M.
12/2012
computer repair
 + -1 moreMark was terrific. He spent a great deal of time in advance of his visit to investigate and suggest possible solutions to the problems occurring. Once on site he was the soul of patience in dealing with Microsoft tech support -- for hours. Highly recommend.
Description of Work: Correcting problem issues from Windows updates
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Yes, I recommend this pro
$100
Robert H.
12/2012
computer repair
 + -1 moreHe didn't improve the computer. He appeared to be okay with not accomplishing anything in the 2 hours he worked on the computer.
Description of Work: Personal computer was slow
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$99
Response from Pc Guy
Dayle A.
12/2012
computer repair
 + -1 moreIt went very well--although it wasn't quick, he was able to get the printer to work and it's running much better.
Description of Work: My PC was running very slow and I was unable to get the wireless printer to work. It needed a thorough tune-up and de-frag.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$154
Carl W.
11/2012
computer repair
 + -1 moreDuring the morning of the 21st I noticed that my computer had crashed and that I could not get it to come back up! After some preliminary trouble shooting I determined that the problem was probably the power supply. So after consulting Angie's List I found the PC Guy (Mark) and gave him a call. After talking to Mark and telling him I needed the my PC back in working order as soon as possible, he told me he would try and locate a power supply and be in about an hour. Mark actually showed up in about 30 minutes with a new power supply in hand. Mark proceeded to get the dead power supply out of the PC and replace it with the new. This was not an easy task as my PC was an older PC ( 2005 ) and of course an exact replacement could not obtained. The first obstacle was just getting the old power supply out which required an almost complete dismantling of the PC to free all of the power supply cables. Next was installing the power supply in the space the old supply came out as the screw hole weren't an exact match. Lastly the routing of the cables which were shorter than the original required different routing. PC now up and running. I was completely pleased with Mark's professionalism, promptness, and wiliness to respond on such short notice especially in view that this all happened on the day before Thanksgiving and the price of $120 I thought was more than reasonable. I would not hesitate to use or recommend Mark again! Thanks Mark!
Description of Work: Replaced a power supply in my computer!
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$120
John D.
10/2012
computer repair
 + -1 moreHe repaired everything in three hours. It was a good deal.
Description of Work: He cleaned up and installed anti virus software in my two lap tops and one desktop. Each computer had a different issue.
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Yes, I recommend this pro
$180
Richard B.
10/2012
computer repair
 + -1 moreThe service was good. Everything went well and he was able to resolve the issue.
Description of Work: He took care of a computer problem my wife had.
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Yes, I recommend this pro
$120
Contact information
5421 E Gill Pl, Denver, CO 80246
Service hours
Sunday:
8:00 AM - 6:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 6:00 PMLicensing
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training,
Computer Sales
FAQ
Pc Guy is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 6:00 PM
Pc Guy accepts the following forms of payment: Check
No, Pc Guy does not offer free project estimates.
Yes, Pc Guy offers eco-friendly accreditations.
No, Pc Guy does not offer a senior discount.
Yes, Pc Guy offers emergency services.
Yes, Pc Guy offers warranties.
Pc Guy offers the following services: Custom builds, on-site repair, pc rebuilds, computer training, computer support & computer consulting.
Data recovery and Data Backup.
Contact information
5421 E Gill Pl, Denver, CO 80246
Service hours
Sunday:
8:00 AM - 6:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 6:00 PM