Mr. Pro Services, LLC

Just because of the economy I wish they, and others did not cost so much. Seems like $340 to fasten the hood on chimney was a bit much. I cannot afford that and to get my chimney cleaned at the same time. He did say it was ok to wait so appreciated and did not pressure me to do it. I hate to give up my wood burning fireplace but I may have to.

I got them recommended to me by a family friend and scheduled them to inspect my wood-burning chimney on a house we just purchased, they performed a deep cleaning and did a wonderful, clean and efficient job! I'm glad I hired them and would definitely recommend them

Quick and efficient service! Joey arrived within 2 hours and did a cleaning. Happy with everything and scheduled him for next year for routine service

I hired them to give me an estimate for my chimney cap since the old one blew off, they were able to show up on the same day and give me a quote for a new chimney cap, their price was reasonable and they were able to actually install the cap right away which surprised me! They did a wonderful job and even showed me the pictures that i asked for, great company i would recommend them to all my friends and family!

The project was done quick and efficiently. My house is for sale and I needed someone to come asap. Explained to them the situation and they managed to squeeze me in. The technician Ben cleaned our wood burning fireplace and then installed a cap on the chimney. Satisfied with the work

Very nice and professional company. I needed some mortar work on my firebox and on the roof as well as Pini they did a very proficient job. Definitely would use them again and them to family and friends.

I reached out to them to schedule an inspection for a water leaking from my chimney, they were kind enough to book me for their free inspection and they arrived the following day! They performed a full inspection for my chimney and explained everything to me, answered all my questions and were able to actually repair the chimney on the same day!! I couldn't ask for a better company to work with and I would definitely recommend them to anyone who's looking for a good and honest company! I will attach pictures of the amazing work that they did

Aira scheduled the appointment, she was very thorough. I'm happy with the service I received from the technician overall. Ask them about their promotions.

Great professional work

I would NOT recommend Mr. Pro Services or their sister company Ax Cxxxxxx Pxxxx for chimney crown repair. Their work is over priced and sloppy. When questioned about the quality of work done, their unethical and unprofessional nature came out. They have shown to have little integrity and are a disservice to this field of work. Save your money, time and peace of mind and go with another chimney company. I called Mr. Pro Services on 1/8/24 re: my chimney crown. I was scheduled for inspection on 1/10/24. When the technician showed up they were from Ax Cxxxxxx Pxxxx. The chimney crown inspection took place and multiple pictures were provided of the condition of my chimney crown. I agreed to repair and was extremely disappointed with the sloppy job. I called and emailed Mr. Pro Services same day of work to voice my concerns. On 1/11/24 I spoke with the technician, Ron, who did the work and he was extremely unprofessional and condescending. I then received a call from GM, Ron Cymble (sp?), who would not directly respond to any of my questions/concerns, stated it was only a cosmetic concern but eventually agreed to send a lead technician out to cleanup the work done. On 1/12/24 a lead technician showed up, Ben. He took a few closeup pictures of the work done, said the crown was at least sealed and did not need to do the agreed upon work. Mr. Pro Services and Ax Cxxxxxx Pxxxx, since you stand behind the work done, I challenge you to post the before and after pictures to your websites so potential customers can see the work you provide.

Scum of a company. There was no transparency with pricing, they contacted me late and showed up late to a 2-hour appointment window. I was charged for a chimney sweep at +$700 for a standard size chimney and the bill was the first indication of price that I received. I was never given an itemized bill for the services. I tried to contact the company via phone and email over a 4-day period with no response. I have since reached out to the BBB and this businesses response was blatant lie after lie with no evidence to back their timeline or transparency of pricing, refuting all of my concerns yet claiming pride in â  customer satisfactionâ  . I will never recommend such a slimy scam of a business to anyone. Please take your business elsewhere.

It was a bit pricey but they were able to show me the problem and fix it the same day.

Quick and easy. Ask about the 20% Angi discount.

Not right now

I found them on google but saw great reviews here at HomeAdvisor so i reach out for necessary repairs on my chimney that my inspector found. Customer service was excellent and put me on their schedule for the following day (Friday) and their technician arrived on time and actually called 30 minutes prior to his arrival he found everything the inspector reported about and gave me an estimate on the spot for the entire work and claimed he can do it same day, which surprised me that he actually did the entire job which included: crown repair, install chimney caps and sealing the chimney flashing. David the technician was great and Chris at the office was kind and resourceful! I will gladly recommend them to anyone

Showed up early and the service was quick. Did not have any issues with the service so far. However, I felt their prices are far too high and borderline unreasonable. The only reason why I chose to still use them was because I couldn't wait much longer for the repair. With all the rain that we have been having, I needed my chimney fixed asap. It's unlikely I'd use them in the future. Edit: 06/23/23. Bumping from 3 stars to 5. I was still having issues with my chimney and they came out again, did some futher work on it. I'm really impressed with how they stand behind their work and will try to make things right. Their prices are high, but you are getting someone who stands behind their work. Guess the old adage is true here that you get what you pay for.

Na

David was great. At first performed a free inspection and explained to me what needs to be done. Afterwards, broke down the estimate for the work into parts and prioritized the steps. We then chose part of the estimate to perform and he did it at the same time. Really professional.

Quick service, explained the process, cleaned up well, and showed me exactly what was done, and where! Awesome!

Just moved into the home. I was able to get an inspection, and repairs. Very clean. Appreciate the explanation of findings as well as typed on the invoice. I would hire them again.

Good

Nothing

David the technician was prompt, professional and communicative about the process. Job was completed. I’m pleased and would recommend.

Excellent service - from start to finish! Thank you!

Very friendly and professional as well as informative. Provided before and after pictures of repairs and cleaning for Fireplace.