Maid Parade

I should have cancelled service immediately, but didn't want to go through the hassle of interviewing other cleaning companies. I was never REALLY happy with their work. And there were many things that they did wrong. The breaking point came on the last cleaning.
The short version is they broke a crystal bowl in the bathroom (which they admitted) but then they did not clean it up. There were many large shards of glass left behind on the floor and in the carpet. Some were the size of a kidney bean. I have pictures. I found this out by walking barefoot in my bathroom and cutting my foot. I called the office manager (Marisol) and told her what happened. She said that the owner (Amy) would call me back. She never did.
Some other examples include:
The price is slightly high. My previous cleaning company charged $110. Maid Parade charged $135. I'm currently interviewing new companies and got an estimate yesterday of $110.
Also, the cleanings were always a little sloppy. They would leave food particles in the kitchen sink, toothpaste on bathroom sinks, and not replace trash can liners. I called the office several times about those items (I had to call 3 times about the trash can liners) but after a while I got tired of calling to report mistakes.
There were also a lot of difficulties with them needing to reschedule. I had a cleaning company for 6 years before Maid Parade and never once had those types of scheduling problems. The most frustrating experience was last winter. Amy called me the day before a snow storm was due and said that they follow Denver Public Schools and wouldn't clean if DPS was closed. The next day DPS was OPEN and they never showed up. I finally called and she said that the weather was too dangerous. I had unnecessarily driven my dog to day care (in and quot;dangerousand quot; weather) and paid $20. If you tell a client you follow DPS, then you should follow DPS.
The owner (Amy) is difficult to work with and unprofessional. I would never recommend Maid Parade.

the service itself was good but since then i have been unable to reach them to schedule one of my three remaining

Very well but not absolutely great.

This group is superb.  The first couple times I had to contact Amy to extend, adapt the contacted work to make sure it included specific things but now, it's like clockwork.  Love Love Love this company.  Family owned and run, very friendly, professional and just a delight to work with.  I highly suggest people use this company.

Requested three bids from 3 companies, Maid Parade is the only one who wanted to come on-site before giving the estimate.  They have been cleaning by house monthly for about 6 months now and they do a great job.

When I called Marissa was very nice and helpful.

Maid Parade does a great job cleaning our house. Before I chose them, I interviewed a few different companies but Maid Parade got the job because they were responsive and friendly and especially because they do complete background checks on all their employees and have a secure system for keeping clients homes and information safe. They send the same crew to do the cleaning at my house each time and I appreciate knowing that they're familiar with my home and how I like things to be. They ladies who do the cleaning are friendly and polite. They're almost always on time and I feel safe leaving my home in their hands. They do a great job cleaning our house. It's always so nice to come home after they've been here and see my clean sparkling house!

Maid Parade has been cleaning my 2800 sq foot home for almost a year.  They do a WONDERFUL job, are punctual, respectful, and thorough.  It is owned by a husband and wife team, Ted and Amy Davis.  He owned his own franchise with (if I remember correctly) Molly Maid - or one of those national companies- for many, many years before opening his own business.  They assign a team of 2-3 cleaners which is the one that cleans my home about 95% of the time.  If I have a question or concern it is addressed immediately.  I have referred them to neighbors who have kept their services.  I feel their pricing is very competitive.