About us
IN THE BUSINESS SINCE 1979 Your home is your biggest investment! Choosing to install new or refinish your existing hardwood flooring is a big decision, and it's important to select a company that you can trust to complete the job correctly. At Lee's Floor Service, we are locally, family owned and operated since 1979. Our team has over 60 years of experience in the hardwood flooring business, providing high quality, professional, reliable service at competitive prices. We stand behind our work and we offer free estimates on all commercial and residential hardwood floors. Serving Castle Rock, and the Denver metro area. We are are fully insured. Call us today to discuss your hardwood flooring needs.
Business highlights
45 years of experience
Services we offer
Hardwood floor, limited engineered or LVP floors as well. Please ask
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
Reviews
4.08 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 25% |
Filter reviews by service
Showing 1-8 of 8 reviews
Jerry J.
Jan 2023
Hardwood Flooring Service, Flooring + 1 more
We replaced tile with hardwood in front of our fireplace and were very happy with the wood and finish match with the existing hardwood floor. Would use this company again in a heartbeat.
Jeanne V.
Nov 2022
Hardwood Flooring Service
I would recommend these for service and definitely use them again. They very quickly answered my request for a quote. Sam, came to my house and took measurements and then Dawn Provided me with a estimate which was very inclusive of all services to be provided and a contract which explained my responsibilities and their responsibilities. The crew members sent to my house were extremely professional, kind, and respectful. The work was relatively clean as they used dustless canisters on their equipment as they sounded. The materials that were delivered were very high-quality. There was not one piece of wood that looked damaged or unusable. The team that came to stain and polish the floors went to great lengths to explain to me how to care for the floors and did a great job in color matching. From start to finish, this was a class act in a very professional company. I would not only recommend, but use them again.
Response from Lee's Floor Service- Castle Rock
"We thoroughly enjoyed working with you as well! We appreciate how responsive you were to any and all questions related to your project. It is a pleasure dealing with customers who appreciate craftsmanship. We will be here for you when you decide to sand and refinish the rest of your house. Good luck to you once you get moved in."
Kim B.
Oct 2022
Flooring
Excellent! The floors look amazing! The company is great to work with! Great customer service, follow up and outstanding workmanship! Highly recommend!
Response from Lee's Floor Service- Castle Rock
"Thank you [Member Name Removed]! We are so happy you love your new floor and we wish you the very best."
Tom R.
Oct 2022
Hardwood Flooring Service
Outstanding ! Professional workers, excellent craftmanship , and cleaned up very well all along. Really a top notch outfit !We are very happy with the results. They did carpet removal, new wood, and refinished some areas. All good.
Response from Lee's Floor Service- Castle Rock
"Thank you so much for the review! We are thrilled you love you are happy with all of our services. Your floor looks amazing. We look forward to working with you again in the future."
Adam L.
Oct 2022
Hardwood Flooring Service, Flooring
The experience we had with Lee's Floor was great from beginning to end. They were punctual and professional from the estimate to the job completion. I had old oak hard wood that needed repaired and refinished. The final product was great and we will be using them again in the future. Give them a call. You won't be disappointed.
Response from Lee's Floor Service- Castle Rock
"Thank you [Member Name Removed]! Your floor looks wonderful with everything you have done to the house. We are so happy you love your results. We look forward to working with you again."
Mary M.
Oct 2022
Hardwood Flooring Service, Flooring + 1 more
Wow! What an incredible job by Lee’s Floor Service. I thought we would need to replace our floors and Lee’s came in and refinished and it looks brand new!!! They even installed new floors in our office and it matches perfectly. They did a great job protecting our cabinets and masking off everything so our clean up is minimal. Customer service and communication was awesome. Couldn’t be happier.
Response from Lee's Floor Service- Castle Rock
"Thank you [Member Name Removed]! You were a dream to work with as well. Customers like you make our job much more enjoyable. We are thrilled that you love your new floors."
MARIANNE L.
Feb 2006
Hardwood Flooring Service
Company does not use dust containment equipment and used poly urethane rather than water-based urethane which is highly recommended for high traffic areas as it dries harder, quicker, and is less toxic than poly urethane. Two efforts to correct imperfections lead to worse condition of flooring. I.E. Uneven application of urethane, trapped debris in some areas, and open cracks in some boards.
Response from Lee's Floor Service- Castle Rock
"This was done prior to me buying the business. (June 2016) Our reviews since then speak for themselves. Sorry for your bad experience."
TODD C.
Feb 2006
Hardwood Flooring Service
After they put the first coat on my floor, there was a very definite dark stain in the middle of the floor. I called the owner and he asked him to have all work stopped, and come and take a look. He said he would call me in the morning. He never called, and without asking me he finished the floor without trying to take care of the stain. I would have paid extra to have him let me take the stain out before he finished, but he didn't offer me that opportunity. I called him to offer him "right to cure." He gave me numerous excuses. He said I should have bought a new house and that I should have been there to oversee things, which is not my responsibility. He has now turned the invoice over to a collection agency.
Response from Lee's Floor Service- Castle Rock
"This was done prior to me buying the business. (June 2016) Our reviews since then speak for themselves. Sorry for your bad experience."
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Lee's Floor Service- Castle Rock is currently rated 4.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Lee's Floor Service- Castle Rock accepts the following forms of payment: Check
Yes, Lee's Floor Service- Castle Rock offers free project estimates.
No, Lee's Floor Service- Castle Rock does not offer eco-friendly accreditations.
No, Lee's Floor Service- Castle Rock does not offer a senior discount.
No, Lee's Floor Service- Castle Rock does not offer emergency services.
Yes, Lee's Floor Service- Castle Rock offers warranties.
Lee's Floor Service- Castle Rock offers the following services: Hardwood floor, limited engineered or LVP floors as well. Please ask