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Geek Squad - Best Buy

Founded 1994 • With Angi since November 2005

3.3

(4) Verified Reviews

Business Details

Phone Number

Address

104 W 104th Ave

Denver, CO 80234

Description

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Verified Reviews

A few reviews for this pro...
5.0

11/07/2011


Selene K.

The service they did was still under warranty and the charge was $70 but they paid for it. I remember the charge coming through. They are very courteous. They came back to do work because they needed a part. So they set up the appointment and came back. They were very good. We will use their services again in the future.

Description of Work
We used Geek Squad for large appliance repair. We last used their services in early October may be.

Category appliance repair

1.0

12/04/2008


Katherine G.

I stopped by twice to the geek squad office to help repair a wireless connection problem specific to my Vista computer. They were unable to do so on site. So I put down a $350 deposit, and scheduled a first-in-the-morning appointment for a house visit. I did this more than a week in advance, and made very clear that because of a very busy travel schedule, it was extremely important that I have an 8:00 or 8:30 appt. on that specific date, which was completely free at the time I made the appointment. With some difficulty, they printed out a confirmation sheet confirming this appt. The day rolls around and they don't show. I call the 800 number, and reached a Best Buy bimbo, who tells me that my appointment is scheduled between noon and 4:00. No one told me or consulted me on the change, offered any explanation--not that I cared at this point. I went back and recovered my deposit from these *explicit*, and pointed out to them that any other vendor would actually honor their appointments for free--no deposit required.

Description of Work
Nothing was actually performed.

Category computer repair

5.0

10/18/2007


MAUREEN S.

They did a very competent job and did the job pretty quickly. They came out the day after we bought everything and had us up and going pretty fast. It's nice to have everything on the wireless system. They did good work.

Description of Work
They installed the wireless system at our home after we bought everything at Best Buy.

Category computer repair

2.0

11/16/2005


ROBIN W.

Geek Squad diagnosed the issue that I had with being unable to boot up as a bad motherboard. They sold me and installed a motherboard and it did not resolve the issue. It appeared to, but only for a day or two. I ended up having to replace the harddrive as well.

Description of Work
Diagnosed a bad motherboard and suggested replacement. I allowed them to do so and it didn't resolve the issue.

Category computer repair

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    Offers Coupon

    TV Sales
    Computer Sales
    TV Repair
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    ASK FOR DETAILS
    Warranties
    90 Days

    Services Offered

    Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Geek Squad - Best Buy

    How is Geek Squad - Best Buy overall rated?

    Geek Squad - Best Buy is currently rated 3.3 overall out of 5.

    What payment options does Geek Squad - Best Buy provide

    Geek Squad - Best Buy accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Geek Squad - Best Buy offer free estimates?

    No, Geek Squad - Best Buy does not offer free project estimates.

    Does Geek Squad - Best Buy offer eco-friendly accreditations?

    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

    Does Geek Squad - Best Buy offer a senior discount?

    No, Geek Squad - Best Buy does not offer a senior discount.

    Are warranties offered by Geek Squad - Best Buy?

    No, Geek Squad - Best Buy does not offer warranties.

    What services does Geek Squad - Best Buy offer?

    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.